Hall

Recensioni per Ramada by Wyndham Saginaw Hotel & Suites

2.5 out of 5
Ramada by Wyndham Saginaw Hotel & Suites
3325 Davenport Ave, I-675 Exit3, Saginaw, MI

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 344 su 1003 recensioni" "
Valutazione di 8 - Buono. 347 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 167 su 1003 recensioni" "
Valutazione di 4 - Scarso. 81 su 1003 recensioni" "
Valutazione di 2 - Terribile. 64 su 1003 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

6,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Ottimo punto d'appoggio per il viaggio da Toronto a Mackinaw City
Soggiorno di 1 notte a luglio 2019
Risposta di GM, il giorno 3 ott 2019
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Saginaw Hotel & Suites. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay pleasant . I will share your scoring with our team, who I am certain will be encouraged by your scores. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

8/10 Buono

Salvatore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel: nice room, TV little bit old. good stuff; the place little bit far from restaurants.but have bar restaurants inside
Soggiorno di 3 notti a dicembre 2018

2/10 Terribile

Angela

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I stayed here for 1 night out of my 2 nights booked. My family and I were not impressed with the lack of safety and cleanliness of this hotel. To start, walking in we found the room not cleaned properly with stains and burn holes found in sheets/bed spread and coffee grounds left in coffee pot. we cleaned the coffee pot thinking no big deal, as its a huge room and moved on. The biggest issue we had was that our toilet did not flush all the way. Even though it wasnt clogged by #2, we still had issues. We alerted the front desk and asked for a plunger just in case. the plunger they gave us was broken and as we went out for our activities for the day we asked them to resolve the toilet issue. we came back and still had issues with the toilet. We also had multiple issues with our key card to both get into our room, and the outside door to the building. Safety: The hallways were very dimly lit even during the day and people were outside partying all night with loud music. we thought a fight was going to break out, and throughout the early morning there was a man outside suspiciously checking out our vehicle and bumming cigs and a light off my family member. The last straw for me was while eating breakfast I noticed the fire extinguisher has not been checked since Dec 2022. Also the breakfast choices were lacking. They had cereal (2 kinds), cookies (?), toast, oranges, oatmeal, turkey sausage, and potatoes. I dont normally write reviews but felt I needed to due to our terrible stay
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 2 mag 2024
Hello Angela, Thank you for taking the time to leave us a review. We appreciate your feedback and are sorry to hear that your experience with us was not entirely satisfactory. We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. Your comments will be taken into account as we continue to improve our services and facilities. If there's anything specific you think we could do better, please feel free to share your suggestions with us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly.

8/10 Buono

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 2 mag 2024
Hello Carolyn, Thank you for taking the time to leave us a review. We appreciate your feedback and are sorry to hear that your experience with us was not entirely satisfactory. We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. Your comments will be taken into account as we continue to improve our services and facilities. If there's anything specific you think we could do better, please feel free to share your suggestions with us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly.

8/10 Buono

Patrick

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel and room were clean. The area is safe. The property could use some maintenance and repair but overall it’s reasonable place to stay. I would stay there again
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 29 apr 2024
Thank you for taking the time to leave us feedback. We always love to hear when our guest have a good stay with us. We look forward to seeing you again in the future.

10/10 Eccellente

Thor

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 29 apr 2024
Thank you for taking the time to leave us feedback. We always love to hear when our guest have a good stay with us. We look forward to seeing you again in the future.

10/10 Eccellente

Ashleigh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
While the hotel is visually dated, the staff were all incredibly friendly and helpful. The rooms (one king bed) were very spacious and clean. The bed was very comfortable. It was great!
Soggiorno di 1 notte ad aprile 2024
Risposta di Joe, il giorno 21 apr 2024
Thank you for taking the time to leave us feedback. We always love to hear from our guest. We hope you visit us again in the future.

8/10 Buono

Jeremy, Houston

Mi è piaciuto: Pulizia e personale e servizio
Central, but needs updates and deep cleaning!
Soggiorno di 2 notti ad aprile 2024
Risposta di Joe, il giorno 18 apr 2024
Thank you for taking the time to leave us feedback. We always love to hear when our guest have a good stay with us. We look forward to seeing you again in the future.

8/10 Buono

Alice

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Great place to stay. I had a jacuzzi tub in the room. What a bonus. The room was a little dusty, about as dusty as my home. Haha. Is stay there again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Joe, il giorno 13 apr 2024
Thank you for taking the time to leave feedback. We are very happy to hear you had a good stay with us. We do hope you visit us again in the future.

10/10 Eccellente

Nicole

Soggiorno di 1 notte a marzo 2024
Risposta di Joe, il giorno 21 apr 2024
Thank you for taking the time to leave us feedback. We always love to hear from our guest. We look forward to having you stay with us in the future.

6/10 Soddisfacente

Nicole

Good shopping area
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 1 apr 2024
Thank you, Nicole, for your positive review! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

6/10 Soddisfacente

Duraid, Farmington Hills

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Room was clean, bed comfortable, and basic amenities available, however, the room furnishings were old and unmaintained: light fixtures were falling apart, wall fixture’s lamp was burned out, had no USB port, and the hair dryer did not work. This is an old building and is very dated, but for the price you should not expect much!
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 1 apr 2024
Thank you for taking the time to leave us a review, Duraid. We appreciate your feedback and are sorry to hear that your experience with us was not entirely satisfactory. We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. Your comments will be taken into account as we continue to improve our services and facilities. If there's anything specific you think we could do better, please feel free to share your suggestions with us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly.

10/10 Eccellente

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed my stay, very friendly staff. The room was very clean and comfortable. The room had some age on it, but still nice.
Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 1 apr 2024
Thank you, James, for your positive review! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

6/10 Soddisfacente

Ryan

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Residents of the Hotel were a bit noisy, staff was nice and offered a warm welcome
Soggiorno di 1 notte a marzo 2024
Risposta di Joe, il giorno 28 mar 2024
Thank you for taking the time to leave us feedback. We apologize that some guest are just loud sometimes. If you run into this again in the future please call the desk as we can talk to the guest being loud. We hope you visit us again and we can show you that we can do better for you.

10/10 Eccellente

Mitchell, Biloxi

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome place to stay the night(s).
Soggiorno di 1 notte a marzo 2024
Risposta di Anuhya, il giorno 20 mar 2024
Thank you, Mitchell, for your positive review! We're delighted to hear that you had an awesome experience during your stay with us. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

2/10 Terribile

Sandra Kay

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is one of the top five worst hotels I’ve ever stayed in in the last 40 years. The room smelled like mold, and mildew. The closet had no hangers. The drawers were nasty. I had to clean them in order to put my clothes in them. The bathtub was filthy. The heater made so much noise coming on and going off. It was difficult to sleep. There were no towels in the room. I had to deal with all of this and I was there to go to a funeral of a good friend. I wouldn’t recommend this property to my worst enemy.
Soggiorno di 2 notti a marzo 2024
Risposta di Anuhya, il giorno 20 mar 2024
I'm truly sorry to hear about your experience at our hotel. Please accept my sincerest apologies for the inconvenience and disappointment you encountered during your stay. Your feedback is invaluable to us, and we will address these issues immediately to ensure that future guests do not experience similar problems. We understand the importance of providing a comfortable and clean environment for our guests, especially during difficult times like attending a funeral. We will investigate the concerns you raised and take appropriate actions to improve our services. Again, I apologize for the inconvenience, and we hope to have the opportunity to regain your trust in the future. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to contact us directly.

6/10 Soddisfacente

Tyler

Mi è piaciuto: Personale e servizio
Outdated, felt generally safe just really dated.
Soggiorno di 1 notte a dicembre 2023
Risposta di Joe, il giorno 9 mar 2024
Thank you for taking the time to leave us feedback. We are glad your stay was overall well. We hope you visit us again in the future.

4/10 Scarso

Mark, Westford

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Halls cold in winter. Odd layout. Not all rooms clean. Noisy locks that fail to open. Meager breakfast in a small cold room. Thin walls that transmit sounds from neighboring rooms.
Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 26 feb 2024
Thank you for taking the time to leave us feedback. We apologize that we failed to meet your expectations and hope you visit us again in the future so we can show you that we can do better.

4/10 Scarso

James

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had to be assign three different rooms in order to find a adequate room. The first room was dirty and we were given a second room that the heat didn't work and we froze in that room , the next day they gave us a third room that wes better than the first two, nice and warm , cleaner and all but the seal around the bottom of the face bowl leak and as you wash your hands or face , the water would come out. So we left after two days. The place has a lot of potential to be a good hotel.
Soggiorno di 3 notti a febbraio 2024
Risposta di Joe Gibson, il giorno 22 feb 2024
Thank you for taking the time to leave us feedback. We apologize that we failed to meet your expectations and hope you visit us again in the future so we can show you that we can do better.

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice location and price. Little chilly in the hallways but rooms are warm.
Soggiorno di 3 notti a febbraio 2024
Risposta di Joe Gibson, il giorno 22 feb 2024
Thank you for taking time to leave us feedback. We are glad to hear you had a good stay with us. We hope to see you again in the future.

6/10 Soddisfacente

Muhammad

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This is a huge property which can be amazing if managed properly. It is outdated. We booked room with 2 king bed with sofa bed. We ended up given room with 2 queen bed. The staff was very helpful he took us to another room which had kind beds but there was mold on the fridge , crackers were behind the night table and lamps besides the bedrooms not work. So the poor guy took us to third room which has 2 king beds, fridge was cleaned. Yashvant the guy was very helpful. I strongly suggest to book another hotel room even though staff is great the property is high but it is dated. You can see that the corners are cut. Pay little extra but make sure that hotel is not dated. The only thing I have to mention again, staff was great
Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 19 feb 2024
Dear Muhammad, I'm really sorry to hear about your experience. We take feedback like this seriously and will address these issues immediately. Our goal is to provide a clean and comfortable environment for all our guests, and we apologize for falling short of that expectation. Thank you for bringing this to our attention.

10/10 Eccellente

Nicole, Saginaw

Soggiorno di 1 notte a febbraio 2024
Risposta di Anuhya, il giorno 20 mar 2024
Thank you, Nicole, for your positive review! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

2/10 Terribile

Fidelia

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Bed bugs, dirty and worn out chairs. Just gross.
Risposta di GM, il giorno 8 feb 2024
I'm really sorry to hear about your experience. We take feedback like this seriously and will address these issues immediately. Our goal is to provide a clean and comfortable environment for all our guests, and we apologize for falling short of that expectation. Thank you for bringing this to our attention.

8/10 Buono

Derrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
dated but decent and cozy for the price
Soggiorno di 2 notti a gennaio 2024
Risposta di GM, il giorno 8 feb 2024
Thank you for your feedback! We're glad to hear that you found our place cozy and reasonably priced. We're constantly striving to provide a comfortable and welcoming experience for our guests, and your comments help us to continue improving. If there's anything specific you think we could do to enhance your stay next time, please let us know!

10/10 Eccellente

Derrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dated but super clean and comfortable stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di GM, il giorno 8 feb 2024
Thank you for your review! We're delighted to hear that you found your stay with us super clean and comfortable. While our decor might be a bit dated, maintaining cleanliness and providing comfort for our guests are our top priorities. We appreciate your feedback and hope to welcome you back for another great stay in the future!

6/10 Soddisfacente

Fidelia

Soggiorno di 2 notti a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Hello Fidelia, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

10/10 Eccellente

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di GM, il giorno 7 gen 2024
Dear Donna, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Eccellente

Donna

Soggiorno di 2 notti a dicembre 2023
Risposta di GM, il giorno 7 gen 2024
Dear Donna, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

8/10 Buono

Elizabeth

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di GM, il giorno 26 dic 2023
Hello Elizabeth, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

6/10 Soddisfacente

Karmel

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Registration staff was nice, breakfast was less than desirable.
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 26 dic 2023
Hello Karmel, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

6/10 Soddisfacente

Lawrence

Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 18 dic 2023
Dear Lawrence, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide good service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Soddisfacente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Risposta di GM, il giorno 8 feb 2024
Thank you for sharing your rating. We're always looking for ways to improve, so if there's anything specific that we can do better next time, please feel free to let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future!

10/10 Eccellente

Rodolfo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 17 dic 2023
Dear Rodolfo, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Soddisfacente

Gary

Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 14 dic 2023
Hello Gary, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

10/10 Eccellente

Cassie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe and clean. Just needs updating
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 14 dic 2023
Hello Cassie, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Eccellente

Brett

Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 14 dic 2023
Hello Brett, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

4/10 Scarso

Andrew

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 5 dic 2023
Dear Andrew, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide good service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Soddisfacente

Patrick Edward

Viaggio di coppia
Mi è piaciuto: Servizi
The hotel was clean and tidy with friendly staff members, we definitely loved all the old wood inside the hotel. Definitely would recommend a friend
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 28 nov 2023
Dear Patrick, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide good service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

4/10 Scarso

Sarah

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Dated for the price point. Clean but window coverings, sink, shower handle, room door, etc all a little broken
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 20 nov 2023
Hello Sarah, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 20 nov 2023
Dear Dawn, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

8/10 Buono

Tamara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 15 nov 2023
Hello Tamara, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

4/10 Scarso

William

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 14 nov 2023
Hello William, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

2/10 Terribile

Loraine

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 14 nov 2023
Hello Loraine, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

10/10 Eccellente

Vicki

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very charming!!!
This place is special. It has a traditional charm that we enjoyed so much! This must have been quite the meeting place back in the day. The entire inside of the hotel is covered in carved wood paneling with crystal chandeliers and baby grand piano in the lobby. We got a suite, as we were in town for a competion with another family. Every so often, theres just a random living room with comfy chairs and low lighting. Its got a little bit of a Shining vibe, ehich I thought was very cool! Very spacious, very clean. We had to call for towels and they were delivered within 5 min. with a smile. Super friendly staff. It seems to be on the border of a not so nice part of town, but we felt safe there. I'm happy to give this place 5 stars. We had a blast and I will be back to stay during the next snowstorm!!!
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 9 nov 2023
Dear Vicki, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Eccellente

diane

Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 28 nov 2023
Dear Diane, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Soddisfacente

Jennifer

Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 2 nov 2023
Hello Jennifer, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

4/10 Scarso

Nannette

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
room 234, electric outlet in room had shorted out, had burn marks around it. Floor lamp on/off knob broken off. Plastic silverware inside vents to heat/ac unit. Smelled of burning plastic. Hot Food for breakfast buffet (eggs, sausage, potatoes) was ice cold. One entrance (it is gravel) to the parking lot has such a deep water filled hole a car got stuck and had to be pulled out by a tow truck. Felt unsafe and uncomfortable due to some of the long term guest that live there.
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 2 nov 2023
Hello Nannette, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

10/10 Eccellente

Kimberley A

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The layout of the hotel was pretty crazy!
Soggiorno di 1 notte a ottobre 2023
Risposta di GM , il giorno 27 ott 2023
Dear Kimberly, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

8/10 Buono

Mike

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Interrupters and Dropkicks at Dow
In town for a concert at the Dow Event Center. This motel was close but not walkable to the Dow, about 2.5 miles away. I found our check in to be fine, room / bed very comfortable and a decent Bar within walking distance. The price was very reasonable so met our need for an overnight stay for a concert (many other concert goers there). I thought the motel / my room was very clean, but the decor is dated (no biggie for me). Breakfast offering was very minimal, grabbed some fruit and coffees, worked for me. If in town for another concert, would stay again.
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 24 ott 2023
Hello Mike, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

6/10 Soddisfacente

Kevin

Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 24 ott 2023
Hello Kevin, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.