Strutture Melia a Salamanca - Serrano

"Camera pulita ed accogliente, necessita però di un po di manutenzione. Colazione perfetta con ottima qualità del cibo e cortesia del personale addetto. Spazi comuni ben studiati ed accoglienti. Posizione ottima. Struttura Silenziosa"

"Friendly and helpful Front Office Team. The Hostel is however featured as business, but it lacks of quality and services for someone that looks for a comfort stay. Kitchen had simply two microwaves and 4/5 high stand up chairs, getting crowded when more people wanted to eat together. Cleanliness was not at all in line with the expectations for a Business Hostel, as they cleaned common areas and bathrooms just once per day. Definitely recommend the property to revise these cleaning standards."

"Avoid room 120 if you’re planning to stay for more than one night. I personally struggle with claustrophobia, and the room felt quite uncomfortable and restrictive. On top of that, it was extremely hot inside—even with the heating turned off. I ended up having to sleep with the windows open, which unfortunately meant dealing with a lot of noise. Another downside is the pricing within the hotel. It feels disproportionately high compared to the overall quality, which I would describe as fairly average. The rooftop is a nice feature with a great atmosphere, but it is also overpriced. I was particularly surprised by the service there—when I mentioned I was a hotel guest, the waiter’s attitude noticeably changed for the worse. Overall, it seems the hotel is more focused on generating revenue from the rooftop than on providing a great experience for its internal guests. If you’re looking for attentive service, this may not be the right choice. That said, the location is definitely a major highlight—it's surrounded by fantastic spots for food and drinks. Additionally, the room itself was well-equipped, with good details and amenities, which I appreciated."

"Camera ampia, bel bagno, caffè, tè e acqua inclusi, personale gentile "

"Todo muy bien. Nos sorprendió un poco la camas no muy grandes"

"Servizio eccellente "

"Stanza piccolina ma pulita. Personale gentilissimo e la zona cucina relax molto bella"

"We had a wonderful stay at this five-star hotel in Madrid with our family. From the moment we arrived, everything was well organized and welcoming. The room was spacious, comfortable, and well suited for a family stay. The staff was professional, kind, and always available to help, making us feel truly taken care of. The facilities were excellent and met the high standards expected from a luxury hotel. Overall, it was a very pleasant experience, and we would gladly return on a future trip to Madrid"

"All perfect "