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Recensioni per DoubleTree by Hilton Hotel Salt Lake City Airport

4 out of 5
DoubleTree by Hilton Hotel Salt Lake City Airport
5151 Wiley Post Way, Salt Lake City, UT

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 472 su 1003 recensioni" "
Valutazione di 8 - Buono. 279 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 117 su 1003 recensioni" "
Valutazione di 4 - Scarso. 71 su 1003 recensioni" "
Valutazione di 2 - Terribile. 64 su 1003 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia e personale e servizio
I could hear my neighbors.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Kathleen, Rochester

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Customer service was excellent.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Don

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Don, it's wonderful to hear you had a great experience at DoubleTree Salt Lake City Airport. We always strive to provide top-notch service and memorable stays. Thank you for sharing your experience and we hope to welcome you back soon.

8/10 Buono

Mark, Sylvan Beach

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its an aging property but well kept. Would have liked a smart tv so i could have logged into my netflix
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Mark, it's wonderful to hear you appreciated how well-maintained the DoubleTree Salt Lake City Airport is. We understand your preference for modern TV systems that accommodate personal streaming services. Your feedback regarding this feature has been duly noted. We hope to welcome you back in the future.

6/10 Soddisfacente

Helen Berch

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Bar food excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Helen Berch, it's great to learn you appreciated the quality of our bar food. Our team members put a lot of effort into ensuring it's top-notch. We hope to welcome you back soon.

6/10 Soddisfacente

Carey, Puyallup

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
We appreciate you leaving your feedback with us, Carey.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Eccellente

Marisol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 26 apr 2024
Marisol, we are overjoyed to hear that your stay at DoubleTree Salt Lake City Airport exceeded your expectations. Thank you for sharing your positive experience and we are thrilled we could provide you with a seamless stay. We look forward to your next visit.

8/10 Buono

Paulette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We only stayed over night, but the room was lovely, we were a quick cab ride from the airport. And there was a shuttle to get back to the airport.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 26 apr 2024
Paulette, thank you for taking the time to share your experience at DoubleTree Salt Lake City Airport. It's encouraging to know that you found our accommodations lovely and our location convenient for your travel needs. We hope to accommodate you again in the future for a longer stay. Safe travels!

8/10 Buono

Anne, Alliston

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Anne, thank you for choosing to stay with us at DoubleTree Salt Lake City Airport. We're pleased to see that you had a positive experience. We hope you'll consider us for your future travel plans. Safe travels!

8/10 Buono

Denis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Denis, it's wonderful to see that you enjoyed your stay at the DoubleTree Salt Lake City Airport. Our guests' satisfaction means the world to us and your rating is a big motivation for our team. Hoping to welcome you back in the future. Safe travels!

8/10 Buono

DeVonte

Mi è piaciuto: Pulizia e servizi
Tv was not up to date no Netflix or Hulu
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
DeVonte, thank you for choosing to stay with us at DoubleTree Salt Lake City Airport. We acknowledge your feedback about the television service options. While we aim to ensure our amenities meet a wide range of preferences, we understand that you wished for more modern streaming services. We will certainly take your review into consideration as we continuously seek to improve our guest experience. We hope to welcome you back for an even better experience.

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in was fast, easy, and friendly. Dinner in the bar/restaurant, great menu and good food.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
Mark, it's fantastic to hear that you had a seamless check-in experience at the DoubleTree Salt Lake City Airport. We're thrilled to know that our food offerings made a positive impression on you. Your satisfaction is paramount to us, so we're delighted to have dished up a great dining experience too. We eagerly anticipate your return in the future.

8/10 Buono

jimy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Customer Service, il giorno 7 apr 2024
Jimy, thank you for your Expedia rating of DoubleTree Salt Lake City Airport. We're glad you enjoyed your stay with us and hope to welcome you back soon.

8/10 Buono

Arjun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Near the airport convenience. Shuttle to airport and back. Better than other airport hotels nearby.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Arjun, it's great to hear you appreciated the DoubleTree Salt Lake City Airport’s close proximity to the airport and our convenient shuttle service. Your feedback is truly valuable to us. We strive to offer better services than neighboring hotels and we're glad we lived up to the mark. Looking forward to welcoming you back.

10/10 Eccellente

Chris

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 apr 2024
Chris, it's fantastic to see you had a top-tier experience at DoubleTree Salt Lake City Airport. We hope to have the pleasure of welcoming you back in the future. Thank you for your review.

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet property. Close to airport
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Gary, thank you for sharing your positive experience at DoubleTree Salt Lake City Airport. We're delighted to know you appreciated our tranquil property and its convenient proximity to the airport. We hope to welcome you back soon for another enjoyable stay.

2/10 Terribile

Sebastiaan, LUMSDEN

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
We appreciate you taking the time to share your feedback, Sebastian.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

4/10 Scarso

Kim

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Property was older, we didn’t have hand soap or garbage can liners.
Soggiorno di 1 notte a marzo 2024
Risposta di Joe Gracey, il giorno 20 mar 2024
Hello Kim, thank you for your feedback. We apologize that we’ve failed to meet your expectations. We’ve passed along your comments to housekeeping. We would love to make it right with you, if you do decide to stay here again.

10/10 Eccellente

Jessica

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I chose this property for the pool and restaurant, and I have stayed in every single hotel near the airport. Th service stands out, I was greeted by kind front desk employees who helped me find a quiet room (I have small children). The cookies were a “warm” welcome after a drive and it kept the kid occupied long enough. The pool was warm, quiet and very clean. We ordered room service and not only was I stunned by the menu, I was thrilled with what we received! I got the Lamb lollipops and it was an incredible meal. My kids meals were both beautiful, one got the sliders and the other a grilled cheese and fries. The food was all AMAZING! I cannot rave about our experience enough, even the shuttle driver was friendly and engaging. Will only stay here from now on with kids!
Risposta di Customer Service, il giorno 20 mar 2024
Jessica, it's wonderful to learn that DoubleTree Salt Lake City Airport was able to provide such an enjoyable experience for you and your family. Our team members are always eager to assist in ensuring a peaceful stay, and we're thrilled that you appreciated the welcoming cookies as well as the quiet, tidy pool. We're delighted that the room service offerings exceeded your expectations and that your children enjoyed their meals. It's great that our shuttle driver contributed to making your experience memorable. We eagerly await your return for another wonderful stay.

10/10 Eccellente

Madonna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer service!! Special shout out to Isaac for going above and beyond. Thank you!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Madonna, your kind words are genuinely appreciated! At DoubleTree Salt Lake City Airport, our top priority is providing exceptional service, and it's terrific to hear that Isaac exemplified this. We look forward to serving you again in the future!

6/10 Soddisfacente

Gabriel

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We booked a king with balcony and never got it. Out door switch went out and moved rooms.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Gabriel, it's vital that every guest receives what they reserved, and we regret to hear about the issues you experienced with your room preference and the slight hiccup with the outdoor switch. We appreciate your flexibility regarding room movement. Your feedback has been taken into account and will help us to improve our services for all guests. Thank you for choosing us for your travel needs.

10/10 Eccellente

constantin

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Thank you for the 5/5 rating, constantin!It's excellent you enjoyed your time at DoubleTree Salt Lake City Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 Buono

Justine

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The airport shuttle driver was top notch. I can’t remember his name but he created the best experience for us. We had a flight delay and the lobby staff and shuttle driver helped us with plans for the day.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 1 mar 2024
Justine, it's heartening to hear that our shuttle driver and lobby colleagues at DoubleTree Salt Lake City Airport created a positive experience for you, especially while dealing with a flight delay. Ensuring that our guests feel supported and assisted in unexpected situations is a high priority for our team. Thank you for your review and we look forward to welcoming you back.

10/10 Eccellente

constantin

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 21 mar 2024
Constantin, thank you for taking the time to rate your stay at DoubleTree Salt Lake City Airport. We're truly glad to learn that you had a wonderful experience with us. We look forward to welcoming you back soon for another outstanding stay.

6/10 Soddisfacente

RODRIGO

Mi è piaciuto: Personale e servizio
It was a typical airport Doubletree by Hilton on a street with many other airport hotels. Service was good and it seemed tidy, but the pillowcases smelled like feet, the central heating rumbled noisily at night, and accessing the wifi on my mobile phone was so unnecessarily complex that I gave up and just used my data
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Rodrigo, we appreciate your candid feedback. We understand the importance of a comfortable, quiet night. For that reason, it's regrettable to hear about the inconveniences you encountered. We strive to provide excellent service, and it's good to know our team members met your expectations. However, your points about the bedding and the heating system have been taken into account and we will ensure to improve on these matters. Concerning the WiFi, please note our team is always willing to provide assistance to help streamline these processes for guests. We hope for an opportunity to offer you the high-quality experience you deserve upon your next stay.

10/10 Eccellente

Monica

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Monica, we're delighted to know your stay at the DoubleTree Salt Lake City Airport met your high expectations. We're grateful you chose us for your trip and we hope to welcome you back in the future for another wonderful experience!

10/10 Eccellente

Candess

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice hotel.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 7 feb 2024
Candess, it's wonderful to hear you found the DoubleTree Salt Lake City Airport to be very nice. We'd be thrilled to accommodate you again in the future.

4/10 Scarso

Alex

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 8 feb 2024
We appreciate you sharing your concerns with us, Alex.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Eccellente

Karla

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 21 mar 2024
Karla, thank you for leaving such a wonderful rating after your stay at DoubleTree Salt Lake City Airport. We're thrilled that you enjoyed your visit and hope to welcome you back in the future. Your satisfaction is our best reward!

10/10 Eccellente

Holly

Mi è piaciuto: Condizioni e dotazioni della struttura
A short stay-amenities, gym, lobby and check in area very nice.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 3 feb 2024
Holly, thank you for taking the time to share your experience. It's wonderful to hear you appreciated the amenities at DoubleTree Salt Lake City Airport, along with our welcoming lobby and check-in area. We hope to welcome you back soon for another enjoyable stay.

10/10 Eccellente

Scott

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 19 gen 2024
Scott, it's fantastic to hear that you had a positive experience at the DoubleTree Salt Lake City Airport. Our team members appreciate your rating, and we hope to welcome you back in the near future. Thank you!

2/10 Terribile

Jean-Francois

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
This hotel is terribly noisy ! The AC / Heating system in ON/OFF (no inverter) and pop up in a terrible noise day and night (like most AC system in USA hotels...)
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 19 gen 2024
Jean-Francois, it's disappointing to hear about your disturbance regarding the noise level. We acknowledge the issues mentioned about the HVAC system and sincerely regret that this negatively impacted your stay. In the future, we invite you to share any discomforts with our team members to strive for an immediate resolution during your stay. We hope for a chance to serve you better in the future.

6/10 Soddisfacente

christopher w

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 15 gen 2024
We appreciate you taking the time to share your feedback, Christopher.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 Buono

Benjamin

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
No microwave, fridge
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 15 gen 2024
Benjamin, thank you for your recent stay and leaving a review. We acknowledge your thoughts towards having in-room amenities such as a microwave and refrigerator. We assure you that we have duly noted this feedback and will consider it in our continuing improvements. It's our goal to provide you with a stay that exceeds expectations. We hope to serve you again in the future.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The DoubleTree was very nice! The pool was excellent! The water was warm, but not too warm. I had a lovely morning swim.
Risposta di Customer Service, il giorno 13 gen 2024
Lisa, thank you for sharing your delightful experience at DoubleTree Salt Lake City Airport. It's pleasing to hear you thoroughly enjoyed the swimming pool facilities. We are delighted that your morning swim added a memorable touch to your stay. We anticipate your next visit with us for another tranquil morning swim.

8/10 Buono

Sarah

Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 9 gen 2024
Thank you for taking the time to share your review with us, Sarah!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to DoubleTree Salt Lake City Airport.

10/10 Eccellente

Clint

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 4 gen 2024
Thanks for the perfect rating, Clint!We're pleased to hear that you have fully enjoyed your stay at DoubleTree Salt Lake City Airport, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 Soddisfacente

John

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 1 gen 2024
John, thank you for sharing your rating. It's clear that your stay did not meet all your expectations, and we're eager to hear more about your experience. Feedback like yours is valuable as it helps us identify areas where we can improve. Please feel free to share more insights about your stay.

10/10 Eccellente

Julio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
close to the airport
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 29 dic 2023
Julio, we're thrilled that you appreciated the DoubleTree Salt Lake City Airport's convenient location near the airport. We hope that it made your travel more generous. Looking forward to welcoming you back in the future.

6/10 Soddisfacente

Dessislava

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Stayed here before for the convenience. Decent hotel, has a great restaurant-bar with good food, but kids are not allowed, so we had to get takeout snd eat in the room. Has a hood breakfast buffet. Problem was that sink was clogged in bathroom. I wonder why this wasn’t noticed when room was cleaned.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 24 dic 2023
Dessislava, it's good to hear you enjoyed our restaurant-bar and breakfast buffet. It's unfortunate to hear about the inconvenience related to the children's access to the restaurant and the issue with your bathroom fixture. We appreciate your feedback as it helps us continuously improve. Rest assured these instances are not indicative of the service standard at DoubleTree Salt Lake City Airport. We look forward to the opportunity of serving you better in the future.

10/10 Eccellente

Erin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 22 dic 2023
Erin, it's great to hear you had a wonderful stay at DoubleTree Salt Lake City Airport. We appreciate your feedback and looking forward to welcoming you back for another excellent visit in the future.

10/10 Eccellente

Chelsey

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was in a convenient location to the airport and it was clean and the stagg was great!
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 18 dic 2023
Chelsey, thank you for your fantastic feedback about the DoubleTree Salt Lake City Airport. We're thrilled you appreciated our close proximity to the airport and the cleanliness of our property. It's wonderful to hear our team members made a brilliant impression. We can't wait to welcome you back on your next trip.

4/10 Scarso

Hanna

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 18 dic 2023
We appreciate the feedback, Hanna.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

2/10 Terribile

Jade

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Maitnance worker walked in to my room and told me I shoulf have had my do not disturb sign on the door
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 17 dic 2023
Jade, we can understand how the experience you mentioned could cause discomfort. We expect all our team members to respect each guest's privacy. We take your feedback seriously, and won't overlook your remark regarding the Do Not Disturb sign. It's our priority to provide an environment where guests feel secure and comfortable. We aspire to improve continuously and your experience will be instrumental in refining our services. Thank you for your candor, Jade.

2/10 Terribile

Pedro

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We had chose this hotel for the indoor pool and bar. The indoor pool was closed the whole time. Each day they said it would be open the following day. The bartender chose to close early Saturday night while she still had other people in the bar with drinks and refused to serve us. The sign may say the bar is open till 12 but don’t count on it, the bartender makes her own hours.
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 13 dic 2023
Pedro, it is truly disappointing to learn about your experience. It's unfortunate that certain amenities were not available during your stay. We understand the importance of the facilities promised and it's regrettable that we couldn't meet your expectations in this aspect. The timing of the bar is primarily structured for the convenience of our guests and any decisions to adjust these times should be made so as not to create inconvenience. We appreciate your feedback and it will certainly be valuable to us in ensuring our guests get the best hospitality experience. We hope you'll give us another chance in the future to demonstrate commitment to your satisfaction.

10/10 Eccellente

Edward

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 9 dic 2023
Edward, we're thrilled to know that your experience at DoubleTree Salt Lake City Airport was excellent. It's guests like you that make our hospitality worthwhile. Looking forward to seeing you again in the future!

8/10 Buono

Emily

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 9 dic 2023
Emily, thank you for taking the time to rate your stay at the DoubleTree Salt Lake City Airport. We sincerely appreciate your feedback. We look forward to hosting you on your next visit.

8/10 Buono

Michael

Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only problem I had was we called the front desk 3 times asking for coffee packets. We never received them so i had no coffee in the room the next morning.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Michael, it's great to hear that your stay at DoubleTree Salt Lake City Airport was largely enjoyable, though we sincerely regret the inconsistency you experienced concerning the delivery of coffee packets. We are committed to delivering top-notch service and we appreciate you bringing this to our attention. We assure you steps are being taken to ensure this does not reoccur in the future. Thank you for your support, and we look forward to serving you even better next time!

10/10 Eccellente

Elizabeth

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 24 dic 2023
Thank you for sharing your perfect rating with us, Elizabeth!It's wonderful to see how much you appreciated your time at DoubleTree Salt Lake City Airport! We want everyone to feel right at home at DoubleTree Salt Lake City Airport. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Jenna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Jenna, thank you for choosing DoubleTree Salt Lake City Airport and taking the time to rate us. It's delightful to know you had a great stay. We look forward to welcoming you back in the future!