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Recensioni per Comfort Inn & Suites Texas Hill Country

2.5 out of 5
Comfort Inn & Suites Texas Hill Country
35000 H I 10 W, Boerne, TX

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 392 su 768 recensioni" "
Valutazione di 8 - Buono. 238 su 768 recensioni" "
Valutazione di 6 - Soddisfacente. 81 su 768 recensioni" "
Valutazione di 4 - Scarso. 31 su 768 recensioni" "
Valutazione di 2 - Terribile. 26 su 768 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Elizabeth, Houston

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location, great service, indoor hot tub was a plus
Soggiorno di 1 notte ad aprile 2024
Risposta di April M, Assistant Operations Manager, il giorno 14 mag 2024
Hello Elizabeth, thank you for taking the time to complete the online survey. Your feedback is very important to us as it ensures we are providing an excellent service, I am so glad we were able to make your stay a great one. We hope to see you soon in the future.

10/10 Eccellente

Linda, Henderson

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome breakfast started my day off on a high note. Friendly staff answered requests promptly and to my satisfaction. Will stay here again and again.
Soggiorno di 4 notti ad aprile 2024
Risposta di April M, Assistant Operations Manager, il giorno 7 mag 2024
Hello Linda,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service.I am so glad we were able to make your stay a good one. We hope to see you soon in the future.

10/10 Eccellente

Greg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only problem this location has is with parking. The lot is too small for the amount of rooms available. Regardless of that. It was an excellent quiet hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di April M, Assistant Operations Manager, il giorno 4 mag 2024
Hello Greg,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future.

6/10 Soddisfacente

Mike

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di April M, Assistant Operations Manager, il giorno 24 apr 2024
Hello Mike, thank you for taking the time to complete the online survey. Your feedback is very important to us as it ensures we are providing an excellent service. On behalf of my entire team, I would like to apologize for failing to exceed your expectations. We hope to see you soon in the future to provide you with a better experience.

10/10 Eccellente

Shahroo

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Friendly staff; very clean
Soggiorno di 1 notte ad aprile 2024
Risposta di April M, Assistant Operations Manager, il giorno 16 apr 2024
Hello Shahroo, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future!

10/10 Eccellente

Jennetta

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di April M, Assistant Operations Manager, il giorno 13 apr 2024
Hello Jennetta, thank you for taking the time to complete the online survey. Your feedback is very important to us as it ensures we are providing an excellent service. We hope to see you soon in the future.

10/10 Eccellente

Jean, Safford

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was difficult to reach this property, as it is hidden from the road. But it was a great place to stay, & we were very satisfied.
Soggiorno di 3 notti a marzo 2024
Risposta di April M, Assistant Operations Manager, il giorno 31 mar 2024
Hello Jean,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I apologize for the inconveniences you may have experienced trying to find us, I am also glad we were able to make your stay a great one. We hope to see you soon in the future!

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It wasn’t too far where the wedding was going to be. There was stores and restaurants close by
Soggiorno di 2 notti a marzo 2024
Risposta di April M, Assistant Operations Manager, il giorno 28 mar 2024
Hello Sarah,Thank you for taking the time to complete the online survey your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future!

10/10 Eccellente

david

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di April M, Assistant Operations Manager, il giorno 27 mar 2024
Hello David,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future!

10/10 Eccellente

Douglas

Soggiorno di 2 notti a marzo 2024
Risposta di April M, Assistant Operations Manager, il giorno 23 mar 2024
Dear Douglas,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service.I am so glad we were able to make your stay a great one.We hope to see you soon in the future!

10/10 Eccellente

Jerry L, Pearland

Mi è piaciuto: Condizioni e dotazioni della struttura
Good service
Soggiorno di 1 notte a febbraio 2024
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello Jerry,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. We hope to see you soon in the future.

8/10 Buono

Ruben

Soggiorno di 2 notti a febbraio 2024
Risposta di April M, Assistant Operations Manager, il giorno 21 mar 2024
Hello Ruben,Thank you for taking the time to complete our online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a good one, I would love to hear back from you to have a better understanding if there was anything else we could have done to have made your stay an even better one. We hope to see you soon in the future!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Soggiorno di 2 notti a febbraio 2024
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am glad we were able to make your stay a great one, I would love to hear back from you to have a better understanding if there was anything else we could have done to have made your stay a great one. We hope to see you soon in the future to provide you a better service.

10/10 Eccellente

Dustin

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello Dustin,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. We hope to see you soon in the future.

10/10 Eccellente

Kellee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello Kellee,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. We hope to see you soon in the future.

10/10 Eccellente

Keith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The attendant at the breakfast bar was exceptional. She was bubbly, accommodating and eager to make the start of our day perfect. I have never experienced anything like it! She is a standout!
Soggiorno di 1 notte a gennaio 2024
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello Keith,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I will be more than happy to let Sue our Breakfast Ambassador know of the great job she is doing I know it will make her day. We hope to see you soon in the future.

10/10 Eccellente

Aileen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello Aileen,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future!

10/10 Eccellente

Jasmine

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. We hope to see you soon in the future.

8/10 Buono

Scott D

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Uninvited Visitor
Pretty standard comfortable Hotel. Staff is super friendly. My daughter had a room to herself and reported someone tried to enter during the night. In the morning the door was open, but the security latch had prevented entry.
Soggiorno di 2 notti a dicembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello Scott D,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I would like to apologize for any inconvenience you may have experienced while with us, did you happen to let any of our front desk agents know of any concerns you were having. We hope you would consider staying with us again in the future to provide you with a better experience.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mixed feelings …
The staff was wonderful. Sue (in the dining room) was so nice and the front desk people were great. The breakfast provided each day was excellent. The hotel itself was run-down and in disrepair. The door in our room was damaged and had to be yanked and pushed multiple times before it would open every time we entered. Pain in the butt, because I have just had heart surgery. The “heated pool” wasn’t heated. There were mold-looking stains on the bathroom ceiling and the toilet didn’t flush correctly. Mixed feelings about this trip because I had my grandkids with me and they were disappointed about the pool, etc.
Soggiorno di 4 notti a dicembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello, Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. On behalf of my entire team and myself I would like to apologize for failing to exceed your expectations. Did you happen to let any of our front desk agents know of any issues you were having with your room? We would have been more than happy to have accommodated you in any way. We hope you would consider staying with us again in the future to provide you with a better experience.

10/10 Eccellente

Deborah

Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not impressed
My assigned room’s AC was not working, and the lock/door knob was broken. There was a pair of men’s sandals by the AC unit. I was given a different room, which was slightly better, but still not very clean.
Soggiorno di 1 notte a dicembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 24 feb 2024
Hello,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. On behalf of my entire team and myself I would like to apologize for failing to exceed your expectations. I will be getting with my maintenance team to ensure all of our ac's are in working conditions. We hope you would consider staying with is again in the future.

10/10 Eccellente

Andy

Viaggio con la famiglia
Mi è piaciuto: Pulizia
We had a wonderful stay. Very happy with the room
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Gerald Lynn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet and good room. Slept like a baby.
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Michele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfy Room
Large room, comfy bed and refreshing shower. Not far from the center of Boerne. Economically priced.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Marcos

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking lot was shared with other businesses so hard to park at night BUT great hotel for the price !!! Very clean and staff was nice
Soggiorno di 1 notte a novembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 2 dic 2023
Hello Marcos, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future.

10/10 Eccellente

Timothy

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No issues
Soggiorno di 3 notti a novembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 2 dic 2023
Hello timothy, thank you for taking the time to complete the online survey your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one. We hope to see you soon in the future.

10/10 Eccellente

Lethiyen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked everything about this property. Staff was excellent
Soggiorno di 1 notte a novembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 28 nov 2023
Dear Lethiyen, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one. We hope to see you again in the future.

10/10 Eccellente

leslie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 16 nov 2023
Hello Leslie, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future.

8/10 Buono

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di April M, Assistant Operations Manager, il giorno 26 ott 2023
Hello Mary,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I would love to hear back from you to have a better understanding if there was anything else we could have done to have made your stay an even better one.We hope to see you soon in the future.

8/10 Buono

Shirley

Soggiorno di 1 notte a ottobre 2023
Risposta di April M, Assistant Operations Manager, il giorno 14 nov 2023
Hello Shirley, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you again in the future.

10/10 Eccellente

Nancy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The staff was very friendly and helpful. I'd stay there again. Thank you
Soggiorno di 3 notti a ottobre 2023
Risposta di April M, Assistant Operations Manager, il giorno 19 ott 2023
Hello Nancy,thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you again in the future.

10/10 Eccellente

Sue

Soggiorno di 1 notte a ottobre 2023
Risposta di April M, Assistant Operations Manager, il giorno 17 ott 2023
Dear Sue,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one. We hope to see you soon in the future.

10/10 Eccellente

Oralia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di April M, Assistant Operations Manager, il giorno 10 ott 2023
Hello Oralia,thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future.

10/10 Eccellente

Leida

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 5 ott 2023
Hello Leida,Thank you for taking the time to complete the online survey your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future.

10/10 Eccellente

Christoher

The facility and the staff were incredible parking with the trailer is an issue, There’s very little parking available. overall it was a great stay and the continental breakfast was kind of week eggs and sausage with nothing to go on it or with it was a bit disheartening.
Soggiorno di 2 notti a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 1 ott 2023
Hello Christopher,thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I will be more than happy to let all of our staff know of the great job they are doing I know it will make their day! I would like to apologize if our breakfast was not to your liking, we serve hot eggs with sausage, and on other days bacon, we also provide our guests with bagels, bread, pastries, and so much more. We hope you would consider staying with us again in the future.

10/10 Eccellente

William Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 1 ott 2023
Hello William,thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one. We hope to see you soon in the future.

8/10 Buono

Jeremy

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
This place is older, but very clean rooms. Did not house keeping unless requested. Continental breakfast was good and had awesome ladies in the morning making the mood right!!!
Soggiorno di 3 notti a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 29 set 2023
Hello Jeremy,Thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I will be more than happy to let Sue and Alex know of the great job they are doing I know it will make their day.We hope to see you soon in the future.

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Breakfast, lady working there made our day. Put a smile on my face. Keep her there
Soggiorno di 1 notte a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 28 set 2023
Hello David, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I will be more than happy to let Sue know of the great job she is doing I know it will make her day.

2/10 Terribile

Bonnie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Run down
The older lady that checked us in was extremely rude. The hotel it’s self was run down and dirty and smelled bad.
Soggiorno di 2 notti a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 26 set 2023
Hello Bonnie, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Did you happen to let any of out front desk agents know of any issues you were having while with us? We are actually newly renovated as of 2022. I would also love to hear back from you to have a better understanding on what we could have done differently to have made your stay a better one.

10/10 Eccellente

Johnelle

Soggiorno di 1 notte a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 15 ott 2023
Hello Johnelle,thank you for taking the time to complete the online survey your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future.

10/10 Eccellente

Marilyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 25 set 2023
Hello Marilyn, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future!

8/10 Buono

robin

Stay was good, staff is friendly.
Risposta di April M, Assistant Operations Manager, il giorno 18 set 2023
Hello Robin, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I will be more than happy to let our staff know of the great job they are doing I know it will make their day! We hope to see you soon in the future.

10/10 Eccellente

Ryan and Vicki

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the best Comfort Inn we have ever stayed at. We stayed for a week and saw staff cleaning areas every day. Breakfast area was always tidy and well stocked. The breakfast ladies were very friendly and helped with all parts of our meal prep. The beds were very comfortable and the water in the pool was clear. I highly recommend this hotel!
Soggiorno di 7 notti ad agosto 2023
Risposta di April M, Assistant Operations Manager, il giorno 4 set 2023
Hello Ryan Vicki, thank you for taking the time to complete our online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I will be more than happy to let all of our staff know of the great job they are doing I know it will make their day! We hope to see you soon in the future.

6/10 Soddisfacente

Christopher

Soggiorno di 1 notte a settembre 2023
Risposta di April M, Assistant Operations Manager, il giorno 23 set 2023
Hello Christopher, thank you for taking the time to complete the online survey, your feedback is very important to us. On behalf of my entire team and myself I would like to apologize for failing to exceed your expectations, I would love to hear back from you to have a better understanding if there was anything we could have done to have made your stay a better one. We hope to see you soon in the future.

10/10 Eccellente

Suzanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommend
We stayed for Four days at the comfort in in Boerne Texas. Clean rooms, friendly service. Especially liked the continental breakfast included.Plenty of choices of food and great service and clean! Loved it. Will go again. No problems!
Soggiorno di 4 notti ad agosto 2023
Risposta di April M, Assistant Operations Manager, il giorno 28 ago 2023
Hello Suzanne,thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing you with an excellent service. I am so glad we were able to make your stay a good one, I will be more than happy to let our staff know of the great job they are doing I know it will make their day! We hope to see you soon in the future.

8/10 Buono

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was fine, except our last night, whoever was staying in the room above us, made a lot of noise, jumping either on the floor on the bed. It did make it a little hard to go to sleep at night. But besides that everything was fine.
Soggiorno di 4 notti ad agosto 2023
Risposta di -April M Assistant Operations Manager, il giorno 24 ago 2023
Hello Laura, thank you for taking the time to complete the online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, I do apologize for any inconvenience you may have experienced while with us, did you happen to let any of our front desk agents know of any issues you were having? We would have been more than happy to have accommodated you in any way. We hope to see you soon in the future.

2/10 Terribile

Laura

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad agosto 2023
Risposta di April M, Assistant Operations Manager, il giorno 20 ago 2023
Hello Laura,Thank you for taking the time to complete this online survey, your feedback is very important to us as it ensures we are providing an excellent service. I would like to apologize for failing to exceed your expectations.We hope to see you soon in the future to provide you with a better service

10/10 Eccellente

Dennis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super friendly checkin
Soggiorno di 1 notte ad agosto 2023
Risposta di April M, Assistant Operations Manager, il giorno 17 ago 2023
Hello Dennis,Thank you for taking the time to complete our online survey, your feedback is very important to us as it ensures we are providing an excellent service. I am so glad we were able to make your stay a great one, we hope to see you soon in the future!