2/10 Terribile
Anthony
24 ago 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I called about 5 pm to let the front desk know i will arrive late about 330am to assure them i am coming. I checked expedia and hotel site and it says checkin is from 3pm-4am. After the phone ringing for several minutes a guy picked up. I let him know i had a reservation and i will be arriving about 330 am. He said that is too late. That i have to checkin before 3am or my reservation will be canceled. I told him the website and on expedia that it says 4am. He was rude and kept telling me that my reservation will get cancelled by the system at 3am. I showed up at 340am. A female was working the desk . I advised her about my conversation earlier and that i have a reservation. She told me that they stop checkin at 3am. I told her the website and showed her that it says 4am. She looked at the time and said its close enough and said i would have to pay for another room. Mind u i still got charged for the 1st room. Its 345 at this point and im exhausted so i digress and just pay again knowing i will just dispute the double charge tomorrow. I get to my room. The nastiest room i have EVER seen. The toilet had poop smears in it. There was trash under the bed and while the bed was made it smelled weird. I kept hearing a beep from the bed. It was the fire alarm from the ceiling that was put under the bed matress. I do not recommend this hotel at all!
Anthony
Soggiorno di 1 notte ad agosto 2025