Hotel LGBTQIA+ a San Clemente

“Wrong room type Could not lock room door deadbolt Could not lock patio door to room No shower gel, shampoo or conditioner No coffee cups Elevator floor numbers mis labelled Room phone extension number was incorrect There was no one to deliver the missing items so I had to pick up myself Desk clerk blamed Expedia for these problems that were clearly the hotel’s responsibility Check out clerk Kaylee was apologetic and tried to be helpful but too late”

“Loved it!! ”

“Our family experience the best of both worlds (sister hotel’s beach umbrella/chairs & valet service) plus quiet & zenful hotel/apt luxury. Highly recommend for amenities and location to several beaches & downtown eateries in Laguna Beach. ”

“Our first room had a cute little back yard. But it was really dirty, bathtub was stained or unclean, a dead cockroach was on the floor, and tape on the curtains. There was a horrible smell by the beds. Staff was kind, they moved us to another room. However this room had black mold growing in the corner of the ceiling above the bed. Staff again was kind and immediately moved us to another room and comped our parking. This room was in better condition and felt like it had been updated at some...

“La struttura e gli arredi nuovi, le terrazze ad uso comune, la posizione; un elogio è un ringraziamento particolare a Tasha che alla reception ci ha accolti con professionalità, gentilezza e disponibilità. ”