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Recensioni per Hilton Vacation Club Cabo Azul Los Cabos

4.5 out of 5
Hilton Vacation Club Cabo Azul Los Cabos
Paseo Malecon S/N, Lote 11 Fonatur, San José del Cabo, BCS

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 734 su 1005 recensioni" "
Valutazione di 8 - Buono. 125 su 1005 recensioni" "
Valutazione di 6 - Soddisfacente. 65 su 1005 recensioni" "
Valutazione di 4 - Scarso. 34 su 1005 recensioni" "
Valutazione di 2 - Terribile. 47 su 1005 recensioni" "

9,8/10

Pulizia

9,2/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Stephanie Amara, San Diego

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was excellent! Service was outstanding
Soggiorno di 4 notti a maggio 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 23 mag 2024
Thank you for this outstanding rating and feedback! We hope to welcome you again soon.

10/10 Eccellente

Janelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect for family vacations. Great overall experience.
Soggiorno di 2 notti a maggio 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 23 mag 2024
Thank you for sharing your rating Mrs. Janelle, we look forward to welcome you back!

6/10 Soddisfacente

Latashia

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
While several of the staff were pleasant and quite lovely, the property itself (Hilton Cabo Azul) doesn't do much to encourage or incentivize potential customers or timeshare ownership. I requested bottled water and was immediately to "no, we don't provide or offer complimentary water." Further, pool staff refused to bring tap water and ice but stated we could only purchase bottled water.
Soggiorno di 3 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 22 mag 2024
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future.

10/10 Eccellente

Kyatana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My first time at a Hilton Vacation Club. The property was gorgeous and picturesque. I will be going back!
Soggiorno di 3 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 22 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Trisha, Tustin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic resort! Super clean. Staff was friendly and super fast to help. Wish this resort had more dining options. However, you can walk just across the street to some restaurants. Restaurants at the resort are super expensive, same as many other restaurants in Cabo. Poolside drinks and food are also very expensive. We ordered a bottle of Mionetto prosecco at the pool and paid nearly $100! (Which is normally less that a $20 bottle of prosecco). You’re not allowed to bring your own drinks / snacks to the pool either. We brought our own bottle of water and was told by the staff we couldn’t do that, so they do enforce it.
Soggiorno di 5 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 22 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Ryan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, great gym and quiet for Cabo. Kids club and pool were great.
Soggiorno di 5 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 22 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Naraleen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We can’t be more thankful for the attentive staff and the delicious food. I can’t wait to return soon!
Soggiorno di 5 notti a febbraio 2024
Risposta di Liliana Jimenez, il giorno 20 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Patrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only improvement would be to get the gym into an area with more windows and outside exposure. It’s like you are in a cave
Soggiorno di 7 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 22 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

LAURA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The resort was amazing!
Soggiorno di 4 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 20 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 Buono

Jelette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful. We were offered a shot upon check in. They should also offer champagne or wine for those who do not drink tequila. The restaurants are nice but the food and alcohol was not great. I rate the food a 2. Breakfast should be included. Or maybe 1 day breakfast included. That’s the only reason for the 4 stars. We ate Breakfast offsite. The penthouse was as expected and was exactly what we needed for a party of 5. Literally everything else was a dream. Service was wonderful. Bladimiro was always on time and very nice. I would stay again with the understanding that eating off site is the better option.
Soggiorno di 4 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 20 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay!
Soggiorno di 3 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 20 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Heath

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great week stay at Cabo Azul. I cannot say enough about the outstanding service we received the entire week.
Soggiorno di 7 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 20 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Tim

Great setting and restaurants
Soggiorno di 3 notti a maggio 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 16 mag 2024
Thank you Mr. Tim!

2/10 Terribile

Jodi

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
We got the worst room next to the air conditioner and the view of a wall of the resort next door. I asked to moved but was told they are busy and it is pretty empty. Never coming Back to this resort.
Soggiorno di 1 notte a maggio 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 16 mag 2024
We're sorry to hear about your rating Mrs. Jodi, thank you for sharing.

10/10 Eccellente

Barbara G, Grants Pass

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My kids and I have been coming here for years. 5 times so far.
Soggiorno di 7 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 14 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location at its best. It’s not for price conscious people
Soggiorno di 4 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 12 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Erica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 12 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 Buono

Allen, Dacula

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn't think the bar drinks warranted the high price they asked. Too expensive! At check out I was fine to pay our consumables charged to our room. However, there were unexplained taxes, sewage use from the city, and many other items that could not be explained to me. I want to have all of that expense up front and paid when I book the room. Very disappointing.
Soggiorno di 6 notti a maggio 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 10 mag 2024
Thank you for sharing Mr. Allen, We will review your suggestions with the Restaurants Team. Please note that all of the reservation terms and taxes are disclosed on your confirmation letter. Our Team Remains available to go over any question you might still have. Please do not hesitate to reach us at anytime!

10/10 Eccellente

Angelina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 4 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 7 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 Buono

Steven, Tualatin

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 9 mag 2024
Thank you for sharing your rating Mr. Steven.

8/10 Buono

Beau

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is absolutely beautiful and the staff is so nice, friendly and helpful. The food was good at all of the restaurants. The pools were beautiful and water was good temperature. My only compliant would be the lack of drinking water available. To buy bottled water was so expensive and they didn’t have filtered refill stations available.
Soggiorno di 4 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 7 mag 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Liliana Jimenez, il giorno 7 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

Stefanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property itself was gorgeous as were the accommodations. The locations is too far from medano beach and Cabo activities, but if you’re interested in staying on resort by the pool this is perfect. The one big downside is the pool chair situation. Chairs were full by 6am. Cabanas are first come first serve and to have to wake up early on vacation and save chairs is absolutely absurd. There are signs posted everywhere that chairs are not to be saved for longer than 30 minutes, but clearly the property does not enforce that at all. Even getting there at seven chairs were all full. All in all, it was a beautiful resort that we stayed out with a large group of people for a birthday however, next time I will stay closer to town at our regular resort. Also, the demographic was definitely for a senior crowd.
Soggiorno di 3 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 3 mag 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

10/10 Eccellente

Maria Teresa

Mi è piaciuto: Servizi
La decoración
Soggiorno di 4 notti a febbraio 2024
Risposta di Liliana Jimenez, il giorno 3 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

4/10 Scarso

Michelle, Snoqualmie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The property is beautiful! The service was sadly terrible! One example they wanted to charge $5 for a slice of onion for my son’s cheeseburger! Front desk was very unhelpful! It was disappointing
Soggiorno di 2 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 3 mag 2024
We are sorry to hear about your experience Mrs. Michelle, please note that we'll share your comments with the team for improvement.

8/10 Buono

Gerry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was great
Soggiorno di 8 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 4 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

6/10 Soddisfacente

Raffi

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Liliana Jimenez, il giorno 3 mag 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 Eccellente

Rosa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect
Soggiorno di 3 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 3 mag 2024
Thank you Mrs. Rosa!

10/10 Eccellente

Trifon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
great
Soggiorno di 4 notti a febbraio 2024
Risposta di Liliana Jimenez, il giorno 3 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Irene

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was lovely. It had ambience but was not overly crowded. The service and personnel were exceptional. They quickly addressed all our needs.
Soggiorno di 4 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 3 mag 2024
We are very happy to hear that you enjoyed your getaway! Thank you for sharing your rating and feedback.

10/10 Eccellente

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very relaxing and laid back atmosphere.
Soggiorno di 7 notti a marzo 2024
Risposta di Liliana Jimenez, il giorno 29 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful, roomy, good service excluding front desk check in process..not truthful about fees and not good about notifying when room is available.
Soggiorno di 7 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 29 apr 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

6/10 Soddisfacente

Mark

Viaggio di gruppo
Everything is way over priced and the food is super limited. 2 medium regular coffees and a pastry will run you over 30 bucks. If you want good food for a fraction of the cost, you will have to walk across the street.
Soggiorno di 3 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 28 apr 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

8/10 Buono

Danielle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was absolutely amazing from arrival to departure. The grounds are beautful and there are daily evidences of the attention to detail and cleanliness the staff takes to make it so. My room was comfortable and well-appointed. (junior 1, pool view) I am generally not a large resort type of traveler as my preference is for more boutique stays but I can honestly say I really enjoyed my stay here and would gladly return and recommend. I don't like the large crowds of folks and it can be challenging to find that perfect pool/beach chair due to the heavy traffic but a relatively small price to pay. I did wish the beach was swimmable. It's located on that part of the beach where it's restricted so you only walk on the beach or enjoy the view from your chair. Even setting up on the beach is not practical due to the heat and lack of umbrellas. All in all, I still rank it high on the resort scale. I'm already missing my time there.
Soggiorno di 4 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 28 apr 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 Eccellente

PATTI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The people that work here are what make it. Service was extraordinary! Yes the restaurants are expensive, as expected this day and age. We enjoyed everything. Just wish the trip was longer!
Soggiorno di 4 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 28 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Monique

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the location and the hotel. Everything was so nice and clean. Will definitely return.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 27 apr 2024
We are enchanted with your rating and comments, thank you Mrs. Monique!

10/10 Eccellente

Tessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stunning resort with fantastic facilities and the staff are so friendly and helpful
Soggiorno di 5 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 27 apr 2024
Thank you for the lovely comments Mrs. Tessa!

10/10 Eccellente

Calvin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were great, the cost of food and drinks was very expensive, the $44 hamburger was of poor quality and very dry. The staff was very friendly and professional at the front desk. Don’t believe it when you are told tax and fees are included. They charge an additional $165 a day when you check in.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 27 apr 2024
Thank you for leaving your feedback Mr. Calvin, please note that all the fees and reservation conditions are described on your confirmation letter. Our team remains at your kind disposition. Sincerely,

10/10 Eccellente

Chrystal

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 25 apr 2024
Thank you Mrs. Chrystal!

10/10 Eccellente

Tim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful setting. Restaurants very good. Walkable activities
Soggiorno di 1 notte ad aprile 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 22 apr 2024
Thank you Mr. Tim! Looking forward to welcome you back.

10/10 Eccellente

Jade

Soggiorno di 1 notte ad aprile 2024
Risposta di Liliana Jimenez, il giorno 12 mag 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

Alisha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love staying here every time we’re in Cabo. The pool side experience is awesome
Soggiorno di 3 notti a marzo 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 22 apr 2024
Thank you Mrs. Alisha! We hope to welcome you back soon.

8/10 Buono

Jen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was our fourth time at this resort and always have had an amazing experience. My ONLY complaint was that this property happened to be fully booked and people were coming down at 4:30 in the morning to save chairs and not showing up until noon to use them. In order to get a chair at the pool all week we had to be down there by 6am at the latest. Some people saved chairs that were never used and people were searching for places to sit. We were in our chairs by 7am every day and I think they need to police this more and if people don't come down they remove their stuff and give it to someone else.
Soggiorno di 8 notti a marzo 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 22 apr 2024
Dear Mrs. Jen, Thank you for sharing your feedback, we will share this with our team who is actively working in to enforce the Pool Regulations with our Members and Guests. We hope you had a great time and will be looking forward to welcome you back soon!

10/10 Eccellente

Glenda, Elk Grove

Soggiorno di 6 notti a marzo 2024
Risposta di Sébastien Arnaud - General Manager , il giorno 19 apr 2024
Thank you for your rating Mrs. Glenda!

10/10 Eccellente

Brooke

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Attended a wedding at the resort. The experience was excellent!
Soggiorno di 5 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 18 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 Eccellente

L

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cabos Azul is a gorgeous property! My daughters and I had a wonderful spring break vacation here. I do wish some food had been included in the hefty price tag per night and resort fee; the dining in could’ve been a little less expensive for what we were ordered but it was a part of the experience I suppose. Sadly there was also no shuttle to pick us up from the airport and as first time travelers to Mexico, that was a bit intimidating. All in all though… gorgeous property and great staff experience. Christian was extremely helpful getting us set up and into our beautiful suite.
Soggiorno di 4 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 15 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 15 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 15 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 Eccellente

elia, Redmond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Liliana Jimenez, il giorno 15 apr 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.