4/10 Scarso
chris
Viaggio di coppia
16 nov 2025
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The good:
The building is centrally located and walking distance to pretty much all of old San Juan. The AC worked great the entire stay. Management was communicative to resolve issues. They were kind to help us with a later check out with the issues we had encountered
Sadly much more bad:
The photos did not compare to reality. The photos are nice and shows the property being well kept, the reality it was half way in disrepair. Perhaps at one in point in time it was like that, but definitely not now. Notice how you really don't know which room the photos really belong to, we'll make sure you don't get room 11.
1. Our shower handle failed on the first use. It would spin in circles. We couldn't stop the water, contacted the off-site manager and their first question was what did you do to it!? Someone came to do a temporary fix after about 30 minutes and that was fine for the moment as they could not get a plumber until the next day.
2. TV - don't bother. They don't have a remote control, nor could produce one as I was told they are in the process of ordering them. The TV doesn't have any buttons on the unit to control it. Some how the room next door blaring their TV did not have a problem.
3. Paper thin walls and the ceiling opens to the next room over. I was greated to the room next door screaming and blasting their music at 2 am having sex.
4. Cleanliness, while the room a strong faboulosa clearner, the walls, bed stand was dirty
No hooks for towels!
chris
Soggiorno di 2 notti a novembre 2025
