Hotel LGBTQIA+ a San Ramon

“I checked in on Saturday, March 28th, 2026, for a three-night stay in three rooms. I immediately checked out because the experience was nothing like the pictures. The rooms had an overwhelming musty and cigarette smell, and there were spiders present. The hotel bathroom tiles were covered in mildew, which was very unpleasant. Overall, it was a terrible stay, and I do not recommend this place.”

“Check in lady did not greet us or interact with us . When asked where parking was , she just pointed out the door . Morning time , the staff was dismissive when asking about where I can find the breakfast area . Approaches the bar staff and was ignored . Hotel was very clean and housekeeping was much more friendly and had manners than any of the desk and bar staff. Too bad , hotel was comfortable and clean but will not come again ”

“Staff was friendly. Room was very clean. Breakfast was delicious.”

“Great breakfast, comfortable bed. ”

“I forgot a bag of perfumes in room ,called them back the front desk and said they would hold on I would pick-up the bag the next day , I went to Holiday Inn express to the front desk bring a winco bag and looked inside bag and perfume was missing i asked where the other bottle of perfumes they said was one bottle of perfume inside the bag I told them there was two bottles of perfumes inside the Winco bag someone stole the bottle of perfume ”

“We love the place !”

“I left a lulu lemon jacket there and supposedly it wasn’t found ”