6/10 Soddisfacente
Carlos
Viaggio di coppia
8 gen 2026
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel very nice, the beds were very hard and uncomfortable, front desk staff not helpful, didn't understand why can't use the towels on the beach I was told would be charged I said you are a hotel on a beach how is it not possible to use the towel in the beach also you only have 4 chairs in the pool for a hotel with about 40 rooms, I asked if they had beach chairs or towels for the beach available or for rent, she suggested to go to one of the stores and buy one, bad customer service. Also asked for u e because your rooms don't have fridges she said they don't give out ice that I could ask in the restaurant and see if they would give me some, when I asked at the rest (which by the way much more courteous and friendly then the front desk) they told.me.with pleasure would give me ice, he said they had these small cooler with that purpose confirming that the person I front was just not wanting to help me
Sorry but a really bad customer service. The facilities pretty nice but left with a very bad taste do to the customer service of your girls in the front desk.
Carlos
Soggiorno di 2 notti a gennaio 2026
