Hotel sulla spiaggia a Sands Of Kahala Beach

“One of the things that most impressed me when I booked the hotel was that the list of amenities (booked through Expedia) listed "housekeeping daily". However, during my stay, I learned that was not the case. While there, I checked the hotel's website, which indicated it had "limited" housekeeping. Unfortunately, though we stayed there for three nights, housekeeping did not once replenish our towels. At the very least, I think a hotel should do that, as they all used to. In addition, while the...

“Some issues with water bugs in the room. Overall the rooms are older with obvious wear. The game room is pay to play with no foosball table… Which made the kids sad. Pool was good and accessing the beach directly from the hotel is great and the saving grace. Staff was nice and helpful. Overall ok for a short trip.”

“Hotel dall'ottimo rapporto qualità/prezzo. Camere spaziose e sopratutto molto confortevoli e pulite. Colazione abbondante e molto apprezzato il fatto che durante il giorno ci fosse il caffe sempre a disposizione. Utilissimo il computer nella reception con stampante annessa a disposizione dei clienti, nel nostro caso abbiamo avuto un problema con l'apertura di un file pdf (biglietto aereo) e la ragazza alla reception ci ha subito risolto il problema.”

“I booked a specific room through Expedia, but the hotel gave me a completely different one when I arrived. When I asked about the change, staff only apologized and offered no solution or explanation. This was frustrating and misleading, especially since I paid for a particular room type. The experience left me feeling disappointed and let down by both the hotel and the accuracy of their listings.”

“It was ok for 1 night stay just to sleep”

“We chose this hotel to save money by having breakfast included. However, when we checked in, they told us that they weren’t serving breakfast at the property anymore for no reason. It was very important to me because I wanted to have free breakfast with the family before starting the day. The gym also had very few machines. Other than that, everything was good. The hotel is close to the beach. The only issue was that breakfast wasn’t included, and that really affected our experience.”