2/10
Before reservations were made we called to be sure everything worked. It was reported it did however upon check-in we find out it didn't work. Also I requested a wheelchair accessible shower room and found my room wasnt only not a wheelchair accessible shower room but thanks to a door stop in the floor it was barely accessible for my wheelchair. There was no housekeeping and charges for everything.
We were required to turn in our dirty towels to receive clean ones and even then we also requested the sheets changed in my daughter room because of my granddaughter spilled pizza sauce on it and we were told we'll see what we can do then all they did was make the bed without changing the sheets. When my son went to turn our towels for clean ones he was asked why we needed new towels. All of these were done by the same guy on the daytime desk.
The only very bright side was the extremely nice lady who ran the night shift she was also the only reason for the other bright spot in our stay which was they actually had a nice hot breakfast that her n her aunt cooked each day which was excellent.
For me as a early riser as I went out for a smoke at 4am she allowed me to get coffee as they didn't have coffee full time availability. Also on the last night there once again at my 4am trek I come to find my lighter wasn't working and she went out and found me a lighter and again gave me fresh coffee. She truly was the only bright spot in our stay here.
Danielle
Soggiorno di 3 notti a luglio 2025
