Hotel a Santa Ana

“very friendly staff. ”

“Perfect place for a couple getaway! Peaceful vibe, great room decor, and a delicious breakfast made our stay extra special.”

“I booked the comfort villa for 2 nights for my family to enjoy, the villa is nice and clean, staff are helpful and friendly! Great job!”

“Clean and friendly staff”

“Its a super basic place to stay. Bed, cr, toothbrush and AC. No slippers”

“いろいろ親切な対応でした”

“the Hotel itself along with service, staff, amenities are all excellent. Only issue is location is somewhat isolated.”

“シャワーが水しか出ない”

“We had a great stay in your hotel, Room was clean and food was amazing with alot of selection we will comeback again thanks”

“The location in the heart of BGC is excellent. Additionally, the staff were consistently respectful and courteous throughout my visit. I also found the breakfast to be outstanding, particularly with the variety of options provided on the daily menu. Thank you for the excellent service.”

“.”

“Staff was very friendly! All of them we saw were helpful and great. We got an upgrade which was nice after 26 hours of traveling. Hotel and rooms were nice amd updated and clean.”

“Very nice and clean room”

“Excellent property Close to mall and walking street”

“Renovating in progress interfered with some things, like the bathroom by the pool area not open, and kitchen not having all the menu items for the breakfast meal. No food available after 2:00 pm. Would be nice if the hotel had a full service restaurant serving through the dinner meal hours. Floors in my room looked very dull and needed waxing. Hot water not working properly in the shower. Our bathroom had only 2 bath towels, but no hand towels or washcloths. Our beds had sheets but no...

“We had a lot of 2 large luggage and 4 carry ons when we arrived at the front, but there was no help until we stepped inside the building. The security and guest associate just looked at as and at least opened the glass doors. My mother is elderly also she struggles to walk on her own, so my priority was her safety. Everything else is great, perhaps a bit of critical thinking from the staff wouldve made this review a 5 star.”

“Friendly and helpful staff.”