Hotel a Santa Cruz La Laguna

“Wonderful!”

“Beautiful property in a great location. Food had no flavor at all, and was very bland. Bring enoigh cash as they dont take card. If youre canadian, you have even less payment options. I tried exchanging usd to Guatemala currency, but they dont accept anything less than $20 bills. ”

“The rooms were very clean, everything is well organized. Johan and Gaby are huge huge huge help in everything you need there. They are hands on, and very attentive. Neighborhood is safe, views are amazing and the food was delicious. Dinner there is fun and easy. The breakfast with the view is so cool. I recommend 100%. Stray dogs bark randomly at night for about 10 mins and usually calm down but it could wake you up.”

“This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...

“The view of the hotel ia mind blowing. The rooms are cozy, warm and clean. I would love to stay there again. You need to know that the surroundings of the hotel have change, is more developed so that means more noises... But nothing too loud to handle. The food service is terms of food, everything is so good! But it's slow, in my opinion it goes well with the idea that you go there to relax and enjoy the view... So just be aware that it might take a while. You have other hotels nearby...

“Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend ”

“One of the best hotel experiences ever. The staff is kind and prompt, the food is fresh and delicious, the rooms are stunning, the views are stunning and the grounds of the property are a small paradise. You felt you were in your own little heaven. ”

“We had a fantastic stay for 3 nights. A lovely welcome by all the staff. Great food. We'd love to return ”

“The house is dirty, smells humid, dust everywhere, no hot water after 1 minute of shower, no a/c, everything is old and outdated, sheets and towels were stained, it’s in the middle of nowhere in the jungle. We found a scorpion in the bedroom. The only good thing is who manages de property, that service is amazing and will help you get everything organized and scheduled, but the actual property is not at all how it seems in the photos. I definitely do not recommend staying here or would stay...

“I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras.”

“Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. ”

“Amankaya is a very beautiful and special place. Everyone was very friendly and helpful. ”

“Clean room and kitchen ”

“Muy buen desayuno, alberca un poco descuidada”

“great and spacious room, a real dive into the past”

“The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. ”