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Recensioni per Hotel Del Parque

3 out of 5
Hotel Del Parque
Calle 19 # 4-45, Santa Marta, Magdalena

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 23 su 77 recensioni" "
Valutazione di 8 - Buono. 24 su 77 recensioni" "
Valutazione di 6 - Soddisfacente. 16 su 77 recensioni" "
Valutazione di 4 - Scarso. 6 su 77 recensioni" "
Valutazione di 2 - Terribile. 8 su 77 recensioni" "

7,0/10

Pulizia

7,8/10

Personale e servizio

2,0/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
Soggiorno di 2 notti a gennaio 2019

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 5 notti a dicembre 2018

10/10 Eccellente

Trevor H.

Great price and great location
The place needs some work.
Soggiorno di 1 notte ad agosto 2018

2/10 Terribile

Juan, London, UK

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Soggiorno di 1 notte a luglio 2018

2/10 Terribile

Bruno

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
Soggiorno di 3 notti a luglio 2018

2/10 Terribile

Ricardo, Maryland

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Soggiorno di 1 notte a luglio 2018

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Buena ubicación, muy sucio.
Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.

6/10 Soddisfacente

Gisela

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Estancia corta y para mochileros
Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad

8/10 Buono

William, Felipe Carrillo Puerto, QR, México

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel agradable
La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
Soggiorno di 3 notti a marzo 2018

4/10 Scarso

on-the-go, usa

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Needs cleaning
Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
Soggiorno di 3 notti a febbraio 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice family owned hotel in very good location
Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
Soggiorno di 1 notte a febbraio 2018

4/10 Scarso

Ulrik

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
Soggiorno di 3 notti a febbraio 2018

2/10 Terribile

jenna, south lake tahoe

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a hotel
More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
Soggiorno di 1 notte a dicembre 2017

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was not ready when we arrived to the hotel.
Soggiorno di 1 notte a dicembre 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cerca a la rumba / close to the nightlife
Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
Soggiorno di 2 notti a novembre 2017

4/10 Scarso

roz , aruba

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good for backpackers
We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
Soggiorno di 3 notti a luglio 2017

6/10 Soddisfacente

Sarah, Los Angeles

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

charles, buffalo new york

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just what we were looking for
Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere

8/10 Buono

Roman

Mi è piaciuto: Personale e servizio e comfort della camera
Super lokalita
Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Comfort della camera
Reservation problem at well-located small hotel
It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Genial trato, perfecta ubicación.
Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!

10/10 Eccellente

Preben, Ribe, Danmark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super vært og hyggelige værelser
Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

8/10 Buono

Amar, Le havre France

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vacance
Très très bien personne au petit soin

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
buen servicio
bien pero los baños regular

8/10 Buono

trevor, USA

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Economical place to stay. Near entertainment.
Food and transportation very close and owner always available.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ubicación inmejorable. El personal y principalmente Felipe el dueño marcan una gran diferencia en la estadía! Inmejorable también!

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rated too high
To start I walked by the hotel various times looking for it. The only sign visible on the building read Hotel. Once we realized that it was our hotel the staff that greeted us had us waiting at his drisk for at least 20 minutes while he fielded a couple of phone calls. I was tempted to call him from my cellular in order to get faster service. Once he finally attended us we entered a windowless closed in room with a television on at full volume. In spite of having prepaid we left to find a more uplifting place to spend the night. I was fooled by the high ratings on Bookings and want that others have another point of view in order to avoid getting lured into a disappointing experience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
small hotel in the middle of everything
The owner of the hotel showed me around, went together to Taganga beach, a 10 minute ride on the bus. While in Santa Marta I got stomach pains and the owner took me to a pharmacy nearby where I got proper medications. Very nice and helpful people!

10/10 Eccellente

Niko y Kathy, Greece

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Hotel, Amazing Owner!
We stayed here for 12 nights. What an amazing place to spend your Santa Marta days! Felipe, the owner, is a gem! He is ready to help you out with everything, from ordering food to calling a doctor (a couple staying there had food poisoning after dining in the city and Felipe called the doctor, who came at the hotel!). The place is ideally located: downtown, next (literally!) to Exito, a big super market, and 5 min. walk from the beach (the Bahia), while the Parque de los Novios is 50 m. away with all the restaurants and nice bars. Good internet wifi connection is available to everyone for free, while the rooms are spacious and tidy. Amazing hotel - will return when in Santa Marta again without any second thoughts.

8/10 Buono

audrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very central location in santa marta
Very good hotel in central santa marta, right next to all the tourist bars and restaurants. Room was very comfortable for our first night stay in colombia. Slept very well. It is noisy next to the bars but we didn't hear the music over the air conditioning. We found it secure and clean, and the man on reception couldn't have been nicer, he was great.

6/10 Soddisfacente

Johan, Göteborg

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Small hotel in good area. Friendly and helpful staff.

6/10 Soddisfacente

Paul, New York City

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Budget hotel but doesn't meet basic expectations
As a budget traveler your expectations for a $50 a night aren't extreme. However most hotels in this price range, especially in a place like Colombia, should have running water, flushing toilets and functional internet. Though though this hotel has charm and is in a great location, it's clear that they are in progress and inconsistent. While the owner and staff were helpful (which we were grateful for) something is amiss in or around the hotel's infrastructure and management. Water pressure was extremely bad the first night and the sink in the bathroom did not work correctly. We were given a pitcher of murky water to use for the night. The next morning we were told that there was a smaller room available for us. They moved our things and the new room was cozy though a little dirty. That night there was a problem with the internet ISP and it continued through the rest of the stay. The evening of our last day the toilet stopped flushing in the bathroom and water pressure was a problem again. The owner assured us that this was a problem caused by bad infrastructure in the city center. Even at a budget price, the hotel did not deliver on some of the basic necessities. This hotel had very high reviews and it was challenging to understand the disparity. Having stayed in budget hotels around the world, this one is definitely near the bottom of my list.

10/10 Eccellente

Ben, Arizona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautifull hotel Felipe the owner superb
I stay with mi brother we really enjoy the hospitality Felipe took care of our needs and advice us were to go he got us a very good discount to ciudad perdida did our laundry help us with everything we ask thank you Felipe and the dog of the hotel enano is a beautiful company

8/10 Buono

Jerry, Sunnyvale, CA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great tiny hotel with great service
The location of the hotel could be better--it's surrounded by nightclubs and cafes blaring loud music. It may not be the most comfortable walking area of the town. However, the hotel overall is great. Bathroom is clean, albeit no hot water (Santa Marta smaller hotels rarely have hot water). Beds are comfortable and WiFi is sufficiently fast. Felipe, the owner, is also super nice, making himself available to help with anything. He also served us all complimentary breakfast in the morning!

10/10 Eccellente

Ylva, Jönköping, Sverige

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The stuff on Hotel Del Parque was amazing. The best service I think I ever had! The hotel was simple but the room was very clean and nice! And the location was the best, in a very nice area with lots of good restaurants and close to the beach! I will definitely recommend this place!

8/10 Buono

Jorge Café, Virginia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice little hotel close to everything
My stay in this little hotel was very pleasant. The hotel is very clean and the staff is great, very friendly and ready to help with anything, including giving useful information and laundry service for (small fee). Felipe, the owner, is very nice and friendly, tool. Overall, I recommend this little hotel to all.

6/10 Soddisfacente

Charles, Denver, Colorado

Mi è piaciuto: Pulizia
Affordable, clean, modest
This hotel is basically what it claims to be: an affordable, clean, modest hotel in a good location of Santa Marta.

10/10 Eccellente

Javier, Bogota

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gran pequeño hotel
Excelente, bonito, pequeño pero acogedor ...

8/10 Buono

gloria, Medellin

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
hotel comodo, agradable,cerca a restaurantes,diver
Estuve 2 dias por diligencias en instituciones Todo cerca en especial el centro historico.El hotel muy tranquilo,comodo y aseado.Todo lo necesario.

10/10 Eccellente

Jesus Rafael, Sabanalarga - Atlántico

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muy bien el hotel el Paeque
MUY BIEN NO CONOCÍA MUCHO DE ESTA PARTE DE SANTA MARTA

6/10 Soddisfacente

MICHAEL, Bogotá

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Alto precio para lo que realmente ofrece
La atención del encargado muy buena, muy escaza de la srta del servicio, muchos zancudos y la escasez del agua no fue un grato recuerdo. Sugerencia que incluyan desayuno ya que el precio es muy alto para lo que ofrece el hotel.

10/10 Eccellente

Claus, Edwards, CO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very nice
Great little hotel in a lovely town.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Petit hôtel bien situé
Nous avons séjourné une nuit à Santa Marta. L'hôtel est petit (4 chambres) et très bien situé. La chambre était propre et et la salle d'eau grande et moderne. Le propriétaire est très accueillant et réactif.

10/10 Eccellente

Luke, Baltimore, MD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel Owner is the best!
My girlfriend and I had a tremendous stay at Hotel Del Parque. From the moment we arrived on, the owner provided fantastic customer service for us. He speaks great English, which was a plus for me as I have limited Spanish skills. The hotel is located very close to Parque de los Novios, which had good restaurants and decent night life n the evening. It was also very close to the beach. My girlfriend and I were on our way to Parque Tayrona and we had brought a lot of luggage that we didn't want to bring to the national park. He gladly stored our things for us and others that were staying at the hotel. We enjoyed our first night so much that I planned on staying at the hotel once again after returning from the park and booked a night for a couple of days later when we planned to return. Because of weather, we decided to return a day earlier and thought we would try to see if there was any availability at this hotel. There wasn't, but he still accomodated us by allowing us to stay at his apartment very close to the hotel before the night of our reservation at a very affordable cost. This guy bent over backwards to make sure that my girlfriend and I had incredible customer service! This is a fantastic place to stay in Santa Marta or if you are just passing through to get to Tayrona or the Lost City!

4/10 Scarso

Klaudek, Warsaw

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hostel not 3*hotel with good location
only cold water, a good Internet connection, poor English

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Gutes Preis-Leistungs-Verhältnis
Die Lage des Hotels ist sehr gut, die Mitarbeiter freundlich und hilfsbereit, und das Preis-Leistungs-Verhältnis passt!

8/10 Buono

Tj, Boulder, CO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel in the center of Santa Marta.
Great location in the historic center near Parque de Los. Novios. Restaurants and bars all around the area. Hotel staff was very friendly and willing to help us store our bags for 4 nights while we went to ciudad perdida. Rooms have large flat screens and great AC. Perfect hotel for us and our budget. I highly recommend this place.

8/10 Buono

Jay, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good central choice
Clean, well kept rooms with quiet, efficient aircon. Close to restaurants and bars. Despite many loud bars, the rooms are quite quiet. No hot water, but the water is warm. Remember, it's very hot here.