2/10 Terribile
Nancy
Viaggio di coppia
18 mar 2026
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lobby and hallways smelled of Marijuana, the evening/night audit front desk attendant was about as brilliant as a wet match in a dark cave. Not very friendly/welcoming either. We had reserved a jetted tub suite. I called ahead and asked specifically if the jetted tub was a TWO PERSON tub... was told that it was for sure a 2 person tub, upon check-in, the tub was NOT a 2 person tub...(unless you are children). In addition, I soaked in the tub for well over an hour, the jet timer, NEVER turned off. Upon reporting this to the front desk, i was told to "just turn it off and that there was no maintenence onsite till the morning" (mind you, there was no way to turn it off, no power switch/emergency kill button, and the gal at the desk did not have a clue where the breaker box was. Finally after several minutes of explaining that i had to be up very early and was not going to listen to the tub bubble all night (i ensured there was plentyof water left in the tub as to not burn out the pump), she finally said that she could change my room. The maintenence on this property is severely lacking.
Nancy
Soggiorno di 1 notte a marzo 2026