6/10 Soddisfacente
Lori
Viaggio di gruppo
22 ott 2025
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The room was very comfortable and spacious. Hotel has a guest parking lot which is convenient. However, we were disappointed to learn that the hotel restaurant is closed (thus no breakfast options or coffee in lobby) due to a pending food & beverage license given the recent change in hotel management/ownership. There is a small coffee shop across the street which is the only option in town for breakfast. The hotel reception is somewhat lacking in service and professionalism. We didn’t get the impression by their responses that the staff cared too much about our inquiries regarding the broken ice machine and lack of maps, both of which they were already aware. The reception desk isn’t always staffed, and guests are advised to call the cell number left on the counter if anything needed. The hotel’s outside door is supposedly locked overnight, but it was left unsecured in early evening since we returned nightly before 10pm to an empty reception desk on a few occasions and the outside door was not yet locked. This is a nice hotel design-wise and in a good location, but the lack of amenities and the somewhat spotty customer service did not meet our expectations given its high price relative to other options.
Lori
Soggiorno di 3 notti a ottobre 2025