Dear Guest, Thanks for the review and your opinion is important for our future improvement. We are apology that we are just budget transit hotel with offer budget room rate for our budget traveller. For the toilet is working normal and you may forgot to turn on the water pipe just next to the toilet ball for water refill into the flush tank. For the room key is per day update basic according to the key log system and you may require to update the key again with us for the second day stay. For the lobby, we are turn off the dining area lighting as well as the facilities area is not open in the night time for the cost energy saving purpose. We may look into this matter and wish to have more funky element if we do have budget for the implementation in the future. We ask you to accept our repeated apologies for the inconvenience caused and hope that we will have the privilege of welcoming you to stay again in the near future, under altogether happier circumstances. Vivas Customer Service

Hiya Nadja, We are appreciate your feedback and wish to serve you better in the futire.