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Recensioni per Meliá Serengeti Lodge Member of Meliá Collection

5 out of 5
Meliá Serengeti Lodge Member of Meliá Collection
Nyamuma Hills, Serengeti, Mara

Recensioni

10

Eccezionale

Valutazione di 10 - Eccellente. 7 su 7 recensioni" "
Valutazione di 8 - Buono. 0 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 7 recensioni" "
Valutazione di 4 - Scarso. 0 su 7 recensioni" "
Valutazione di 2 - Terribile. 0 su 7 recensioni" "

10/10

Pulizia

10/10

Personale e servizio

10/10

Servizi

10/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Anjna

Viaggio con la famiglia
Overall, Melia Serengeti was a delightful lodge and our stay was nearly perfect. Sadly they were doing controlled fires in the surrounding area meaning that there was heavy smell of smoke and burning which affected air quality significantly. If it weren’t for this the place would be perfect.
Soggiorno di 2 notti a luglio 2023
Risposta di Mohamed Rajab, il giorno 20 lug 2023
Dear AnjnaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 Eccellente

Sherista

Soggiorno di 2 notti a luglio 2023
Risposta di Mohamed Rajab, il giorno 20 lug 2023
Dear SheristaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 Eccellente

mariam

Soggiorno di 1 notte a giugno 2023
Risposta di Guest experience, il giorno 16 giu 2023
Dear Ms.Mariam,Greetings from the bush!Thank you for taking the time to share your feedback on this platform for sure this is a gift for our staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge. Thank you again and we hope to welcome you back in the future.I remain at your disposal.Best regardsMsafiriGorge Kazumbe,Guest Experience Supervisor

10/10 Eccellente

Pan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice experience. Staff are very helpful and professional, the pool is amazing and food was good too
Soggiorno di 2 notti a maggio 2023
Risposta di Mohamed Rajab, il giorno 1 giu 2023
Dear PanGreetings from the bush!Thank you for taking the time to share your feedback on Expedia and for highlighting all of those points and staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge . Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2021
Risposta di Cesar Martinez General Manager, il giorno 9 apr 2021
Dear guest, Thank you for rating Melia Serengeti with 5* and for choosing us for your stay in the Savannah Looking forward to welcome you back soon Kind regards

10/10 Eccellente

Tianja, New York, NY

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was in Tanzania for 2 weeks and stayed at four different hotels. Melia was the best of the four. The rooms are immaculate and they think of everything. Upon arrival David greeted us, showed us to our room and explained all the important details. The staff were accommodating, friendly and helpful. The manager made sure to come around at least once a day to greet guests. Everything was perfect. Melia is a must!
Soggiorno di 3 notti a dicembre 2020
Risposta di Cesar Martinez, GM, il giorno 12 feb 2021
Dear guest, We are delighted to know that you have had a memorable stay with us Thank you very much for taking time to share your experience and for recommending Melia properties through Expedia Our guests’ satisfaction is our most important goal. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are looking forward to having the opportunity to welcome you back soon to Melia Serengeti Lodge. Kind regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very pleasant place isolated in the Serengeti, staff extraordinarily kind and attentive
Soggiorno di 3 notti a gennaio 2019
Risposta di Cesar Martinez - General Manager, il giorno 17 gen 2019
Dear guest, Thank you for your kind comments regarding our hotel, they are the best reward to our team's daily dedication. Looking forward to welcoming you again. Kind regards, Cesar Martinez General Manager