Hotel a Serneus

“Rustikal, nettes Personal, leckeres Frühstück, Halbpension buchen wäre sinnvoll, Schwimmbad und Sauna hervorragend nach dem Skifahren, gefehlt hat nur ein Wasserkocher und Kühlschrank im Zimmer.”

“Thank you for the stay, the tv wasn’t working quite right but they looked after us. The staff seemed genuinely sincere in making you feel welcome & comfortable. Lugging up the suitcases to the first floor was a workout but they have a small elevator to take over once you hit reception. ”

“Ok”

“Large rooms good location ”

“It is literally at the railway station. Free parking available for motorbikes. Cars can park for free at the nearby outlet or next to the hotel with a surcharge. The room was comfortable and clean. All new and modern. There was also a small bar. Breakfast basic but complete. Check-in procedure was smooth. The Hotel sends instructions before the arrival but in german. There was always the need to translate the email. Not a big issue, of course. To enter the check-in area the first time on...

“Stanza molto pulita e spaziosa. Colazione ottima.”

“Extremely small room on the third floor (no elevator), the shower was not in the room but on the second floor, private but it was just another small room with only the shower. Then you have to go down one floor with everything in hand, including a towel, take a shower, get dressed and go back to your room. The room was not cleaned the first day because there was no "to be cleaned" label on the door. This is usually used to "do not disturb", not to ask for cleaning. The second day I left the room...

“Very good hotel in the center of Chur”

“Fantastic hotel in an amazing area. Everything was a dream ”

“.”

“Camere spaziose, zona tranquilla e molto comoda, personale gentilissimo, tutto molto ben organizzato, ottima colazione”

“Ho prenotato una doppia nel castello, non rimborsabile. DOPO la prenotazione mi dicono che i cani non possono stare nel castello e ci assegnano una stanza esterna in pessime condizioni. Al check-out sostengono che avevo prenotato una doppia a uso singolo e mi chiedono di parare la differenza x Esperiwnxa terribile. Customer care imbarazzante.”