Communication was great and they replied right away. The place was big enough. Rooms were good, but the shower was the same height as the floor and would flood the bathroom every time you would shower. You had to be super careful, had to be quick and stay in the corner to avaid the water from going out of the shower, other than that mess of inconvenience, it was great. Place was close to everything. Lots of stores, restaurants, shops. You could walk everywhere, train station was 30 minutes walk and 20 minutes car ride.