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Recensioni per Clarkes hotel, A grand heritage hotel since 1898

5 out of 5
Clarkes hotel, A grand heritage hotel since 1898
The Mall, Shimla, Himachal Pradesh

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 55 su 77 recensioni" "
Valutazione di 8 - Buono. 12 su 77 recensioni" "
Valutazione di 6 - Soddisfacente. 6 su 77 recensioni" "
Valutazione di 4 - Scarso. 4 su 77 recensioni" "
Valutazione di 2 - Terribile. 0 su 77 recensioni" "

9,2/10

Pulizia

9,6/10

Personale e servizio

9,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

VIKAS, CHARLOTTE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Glyn, Thornhill

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Visiting Clarkes is like stepping back in time. The architecture of the building makes such a refreshing change from the modern hotels of concrete, glass and over the top air conditioning. Our room was lovely and was beautifully furnished and the public areas of the hotel were also thoughtfully presented. Although some people might find it a little formal, the staff were friendly and polite without exception. We would stay there again without hesitation.

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Character
Soggiorno di 2 notti a marzo 2023

10/10 Eccellente

Dhruv

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved our stay at the hotel because of friendly staff and excellent location on the Mall
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Gitte

Soggiorno di 3 notti a febbraio 2023

10/10 Eccellente

Divya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is well maintained despite being old. It is situated near mall road and has easy access to main road. The staff is very courteous and friendly. We had an amazing and comfortable stay.
Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

adesh

Soggiorno di 3 notti ad agosto 2022

10/10 Eccellente

Dinesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel good service . All staff is very mature. Appreciated about Mr Roshan Chouhan in coffee shop
Soggiorno di 2 notti a luglio 2022

10/10 Eccellente

HUN JOO

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2022

10/10 Eccellente

Virendra, Redmond

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel has heritage charm with impressive service, very clean and well maintained. The staff is very friendly. Location is good. The dining options and quality of food and service excellent.
Soggiorno di 3 notti ad aprile 2022

10/10 Eccellente

Neha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2022

10/10 Eccellente

Abhinav

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful Hotel located at the start of Mall road that provides a good view of Shimla. Staff Hospitality and services were exceptionally great. Would recommend worth staying!
Soggiorno di 2 notti a dicembre 2021

10/10 Eccellente

Aditya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exceptional hospitality
I had a wonderful stay at Clarkes. The hospitality by the staff is beyond imagination. The location of this hotel is really good. Never had such a good value for money!
Soggiorno di 2 notti a dicembre 2021

10/10 Eccellente

Guriqbal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved every minute of our stay
Soggiorno di 2 notti a dicembre 2021

10/10 Eccellente

Vineet

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very comfortable stay. Location of hotel is awesome, exactly on start of mall road. Staff was very friendly and welcoming. Can’t ask for anything more. Breakfast was very good with good spread of buffet.
Soggiorno di 1 notte a dicembre 2021

10/10 Eccellente

Prashant

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our stay at The Clarkes Shimla
Amazing stay, great hospitality and food.
Soggiorno di 2 notti a novembre 2021

10/10 Eccellente

Roland

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Hotel
Fantastic Service and great location. Have stayed here many times, and the hotel staff are the best.
Soggiorno di 3 notti a luglio 2021
Risposta di Pooja, il giorno 18 lug 2021
Dear Mr. Elliott, It was a pleasure to welcome you both back to our hotel recently. Thank you for this wonderful review that you have so graciously shared It’s reassuring to know that we were able to make your stay memorable. Your generous words of appreciation for our ladies and gentlemen are a tremendous source of motivation for all of us. Stay safe, take care and I hope to welcome you both back to enjoy our hospitality once again. Warm regards, Pooja Bhondekar

10/10 Eccellente

Asferachew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
A very nice place. Restaurant needs to be improved with food quality and service.
Soggiorno di 3 notti a luglio 2021
Risposta di Pooja, il giorno 13 lug 2021
Dear Mr. Abebe, Thank you for sparing your time and posting your review of our hotel. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comment on quality of food and service was of great concern to me. I would like to assure you that your feedback shall be dealt in all seriousness it deserves. I once again thank you for your kind words. My team and I look forward to welcoming you back to Shimla and every endeavor will be made to ensure that Clarke’s Hotel becomes your home when visiting this city. Warm regards, Pooja Bhondekar

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Heritage Hotel but excellent hospitality nd food.Bestlocation
Soggiorno di 2 notti a giugno 2021
Risposta di Pooja Bhondekar, il giorno 13 giu 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Comfortable stay
Soggiorno di 1 notte ad aprile 2021
Risposta di Pooja Bhondekar, il giorno 13 giu 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Aakash

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay. Cleaniness, service was amazing
Soggiorno di 2 notti a novembre 2020

10/10 Eccellente

Dinesh

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was comfortable and amazing stay,fortunately we were the first guest after lock down of Corona . Location is excellent for move on Mall Road and hub of city centre .
Soggiorno di 1 notte a settembre 2020
Risposta di Rohit, il giorno 29 set 2020
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Thank you again for appreciating us, such kind words means a lot to all of us. . We look forward to welcome you back to Clarkes on your return to Shimla. Warm Regards, Rohit Kukreja

8/10 Buono

Seema

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Family stay at Clarks!
Clarks is heritage propery with excellent location ! The the sunset view from terrace is easily viewable . staff is extremely polite and helpful. It being our anniversary they endured a very comfortable stay and decorated our room so nicely! It's an Oberoi chain and lives upto its name . The food was nice and breakfast buffet was good except that I wish the coffee was better The property is in severe need of renovation as certain corners of the room smell of the stale rubber in sofas. In all otherwise we enjoyed our stay!
Soggiorno di 1 notte a dicembre 2019
Risposta di Pooja, il giorno 26 gen 2020
.Dear Guest, Thanks for staying with us. We appreciate your feedback. I sincerely thank you for appreciating our team and services. Your comments mean a lot to all of us We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our product and services. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service I have noted your feedback about the sofas, room maintenance and coffee not being up to the mark. We will definitely address the issues highlighted by you in your feedback, with all the seriousness they deserve We are, in fact, the oldest member of the Oberoi chain all over the world. Given the age of the structure, we do have a few operational challenges. Having said that, we will be able to address these issues once the hotel undergoes renovation in future. Still minor repairs are in our control and can be done immediately. Once again, I thank you for your feedback. My team and I look forward to welcoming you back to Clarkes hotel! Warm regards , Pooja Bhondekar

10/10 Eccellente

Jahnabi Kashyap

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2019
Risposta di Pooja Bhondekar, il giorno 27 ago 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Mukesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel.
Short one night stay. One of the best hotels in thr area
Soggiorno di 1 notte a giugno 2019
Risposta di Pooja Bhondekar, il giorno 6 ago 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stay was comfortable....but the food is very expensive...which was not good.
Soggiorno di 2 notti a giugno 2019
Risposta di Pooja Bhondekar, il giorno 6 ago 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very special traditional hotel.
Lovely, comfortable traditional hotel. For us a very special place to stay. Very high quality service combined with a low-key approach, totally without marbled pretentiousness.
Soggiorno di 2 notti a marzo 2019
Risposta di Jyoti, il giorno 25 mar 2019
Thank you for choosing us to stay and your valuable feedback. We look forward to see you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hotel .... great location ...very courteous and professional staff ... I told them that it was the first time I was coming to Singla with my wife ... so they decorated the hotel room in a wonderful manner ... thank you hotel clarks
Soggiorno di 1 notte a gennaio 2019
Risposta di Team Clarkes, il giorno 27 gen 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel on the mall and close to some government offices which was my requirement. Do not expect a modern building but this heritage building is clean, staff excellent, food good, fuss free, quiet and safe, overall i enjoyed my stay.
Soggiorno di 3 notti a dicembre 2018

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clarke's a reason to come to Shimla
This hotel could be a reason to visit Shimla. Unique service and friendly people everywhere. Fantastic view over a wonderful city! Only the cracy Raj/English could contemplate establishing a city in these steep hills, and only Indians could make it work. (They literally carried the English colon-izers (sic) on their backs!) We'll be back at Clarke's!
Soggiorno di 2 notti a novembre 2018

10/10 Eccellente

Asim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Old world charm.
Fabulous hotel. The service here is impeccable. We got an upgrade to a suite room which was large and spacious. It had a small study a living area a bedroom and walk-in closet. The bathroom was huge too. It’s right in mall road so convenient to step out for a walk. The himachali food at the restaurant was delicious.
Soggiorno di 2 notti a dicembre 2018

10/10 Eccellente

Felicity

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superb Shimla
Had a FABULOUS time. Lovely, clean and quiet town. Very safe and friendly. Great experience to go up on the toy train and come back on the car motorail. Clarke's was so good, comfortable and convenient to the Mall. I wish we had had longer and look forward to another stay later. Only government cars can drive on the Mall so safe, quiet and easy to negotiate. The old Gaiety theatre a REAL gem. WONDERFUL that this piece of history still exists and has been restored. So much history in Shimla, well worth a visit and magnificent scenery and sunsets. Thank you Shimla and India.
Soggiorno di 1 notte a dicembre 2018
Risposta di Pooja, il giorno 11 dic 2018
Thank you for staying with us and appreciating us, it means a lot to the entire team.

10/10 Eccellente

Narain

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoyable stay
Very accommodating The manager Pooja was quite friendly and help.It was a pleasure with kind staff to push my sister in a wheelchair and walk up with luggage
Soggiorno di 1 notte a novembre 2018
Risposta di Pooja, il giorno 11 dic 2018
Thank you for staying with us and appreciating us, it means a lot to the entire team.

8/10 Buono

Gary, US

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
very nice hotel with super hospitality. Had some some issues with noise from outside. Could not sleep well due to some construction work outside. Overall had a pleasant experience. Breakfast buffet served on the table with beautiful outside views.
Soggiorno di 1 notte a settembre 2018
Risposta di Pooja Bhondekar, il giorno 30 set 2018
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. I have also noted your feedback about the external noise, rest assured your feedback would be considered when the hotel goes for the renovation next as we will have the sound-proofing of the guest room windows done accordingly. I also take this as an opportunity to apologize to you for the inconvenience caused . We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

10/10 Eccellente

SanjeevBhola, New Delhi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Property to stay in Shimla
Its one of the best property to stay in Shimla. Its bang on the Shimla mall road so u need to just keep your step out of hotel and u are in between the beautiful wonderful crowd of mall road. The staff of the hotel is nice. A monkey smashed the front windscreen of my car in the hotel parking. The Hotel staff got it repaired the same day and even paid for the new windscreen. Hotel did this to make my stay happy. I really appreciate their positive approach. I strongly recommend that if you are going to Shimla then you must stay in this property.
Soggiorno di 1 notte a giugno 2018
Risposta di Pooja Bhondekar, il giorno 30 set 2018
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

8/10 Buono

vivek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel but get a room with window
Eclxcellent location at one end of Mall Road. Excellent service - kudos to Oberoi’s for its warm hospitality. Hotel is outdated though. Breakfast very average. The worst part of our stay is that our room had no outside window - only a window opening into the corridor: we were not informed of this at the time of booking. We would have paid extra to get a room with a view. This particular room certainly wasn’t value for our money.
Soggiorno di 1 notte a giugno 2018
Risposta di Pooja, il giorno 30 set 2018
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. Sir, Superior rooms are facing towards corridor and we would suggest booking the higher categories during your next visit. You can also check the room description on our brand website. I also take this as an opportunity to apologize for any inconvenience caused to you due to the same during your stay with us. We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

10/10 Eccellente

Nimit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was an amazing trip . Hotel was great
Soggiorno di 1 notte a maggio 2018
Risposta di Pooja, il giorno 30 set 2018
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The stay was great. Had a total british feel wrt decor and service. The location is superb
Soggiorno di 2 notti a marzo 2018
Risposta di Pooja, il giorno 30 set 2018
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

6/10 Soddisfacente

will, uk

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lacks a wow factor
Hotel is well located, staff amazing and room very comfortable - but for one of the oldest hotels in Shimla and where mr Oberoi first started work it is a shame that the decor is so bland and boring. It calls itself a heritage hotel but there is nothing heritage about the hotel decor. It is a massive wasted opportunity.
Soggiorno di 2 notti a gennaio 2018
Risposta di Pooja, il giorno 23 gen 2018
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. I have also noted your feedback about the décor, rest assured your feedback would be considered when the hotel goes for the renovation next. We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

10/10 Eccellente

Arun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2018
Risposta di Clarkes Team, il giorno 8 gen 2018
Thank you. We work hard to make our guests happy and appreciate your feedback!

10/10 Eccellente

aparna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing Hospitality
Soggiorno di 2 notti a dicembre 2017
Risposta di Team Clarkes, il giorno 8 gen 2018
Thank you.We work hard to make our guests happy and appreciate your feedback!

10/10 Eccellente

Gaurav

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A relaxed day out
It was an amazing stay. A wonderful relaxing place, conveniently located and a warm welcome. Could not have asked for anything better. Amazing staff and a big smile on their face to greet and treat.
Soggiorno di 1 notte a dicembre 2017
Risposta di Team Clarkes, il giorno 8 gen 2018
Thank you. We work hard to make our guests happy and appreciate your feedback!

10/10 Eccellente

CarolineG, Sydney, NSW

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel in picturesque location
From the moment we arrived we experienced wonderful, friendly, helpful staff. Fabulous historic hotel in great location in lovely town (smoke & litter free). Great shopping & food on your doorstep.
Soggiorno di 2 notti a novembre 2017
Risposta di Jyoti Thakur, il giorno 9 dic 2017
Dear Guest I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla.

10/10 Eccellente

rashmi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superb Hotel.
It was amazing.The staff was excellent.They made our anniversary really speacial. Cake and decoration was superb.loved the hotel
Soggiorno di 1 notte a novembre 2017
Dear Guest I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr schönes Kolonialhotel in bester Lage
Ein tolles Hotel aus der Kolonialzeit. Super Lage. Passt zum Ort Shimla. Super Atmosphäre. Perfekter Service. Jederzeit wieder!
Soggiorno di 3 notti a ottobre 2017
Risposta di Jyoti Thakur, il giorno 7 dic 2017
Dear Guest I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla.

10/10 Eccellente

Samira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely jewel.
Amazing! Just fantastic.
Soggiorno di 2 notti a giugno 2017
Dear Ma'am, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to Clarkes on your return to Shimla. Best Regards, Amardeep Singh General Manager

10/10 Eccellente

Ramana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and superb service
Superb Service, friendly staff and great location. Restaurant was a little expensive but excellent food.

10/10 Eccellente

Tony, london

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel well located in Shimla.
Excellent service from all the staff in a way that is lacking so much normally.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing property!
Hotel is located right at the mall road and near by options are excellent. They are defining new standards of hospitality.

10/10 Eccellente

Ton, toronto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel in Shimla
Great experience from checking to checkout. Staff very attentive, and helped with many little things. Service in restaurant was excellent (thanks Dhani!). Really enjoyed my stay at this historical hotel