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Recensioni per Koulen Hotel

4.5 out of 5
Koulen Hotel
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 103 su 127 recensioni" "
Valutazione di 8 - Buono. 21 su 127 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 127 recensioni" "
Valutazione di 4 - Scarso. 0 su 127 recensioni" "
Valutazione di 2 - Terribile. 0 su 127 recensioni" "

9,6/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Angelo, Padova

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Bello come family hotel. Stanze ampie pulite con n affaccio su un meraviglioso e curato giardino.
Soggiorno di 2 notti a giugno 2023
Risposta di Koulen Hotel Team, il giorno 13 giu 2023
Dear Angelo, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Nathan, Rockville

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent hotel and staff! I’m looking forward to a future visit!
Soggiorno di 5 notti ad aprile 2024
Risposta di Omnot Heang, il giorno 23 apr 2024
Dear Nathan, Warmest greetings from the Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Omnot Heang

10/10 Eccellente

Emily

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Soggiorno di 4 notti a marzo 2024
Risposta di Omnot Heang, il giorno 19 mar 2024
Dear Emily, Warmest greetings from the Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Omnot Heang

6/10 Soddisfacente

Hiroya

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e servizi
Soggiorno di 2 notti a gennaio 2024
Risposta di Koulen Hotel Team, il giorno 13 feb 2024
Dear Hiroya, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

junya

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
アンコール最高の旅！
私達の対応をしてくれたMs LinさんとMr sere much さんを始め、スタッフさん全員がとても対応がよかったです。 ツアーガイドのSomneyさんもとても親切に 色々な所を案内してくれました。 お部屋も広く、綺麗でした。 とても良い思い出の旅になりました。 ありがとうございました！
Soggiorno di 9 notti a dicembre 2023
Risposta di Omnot Heang, il giorno 9 gen 2024
Dear Junya, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Lance

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent property! Must stay.
Soggiorno di 3 notti a dicembre 2023
Risposta di Omnot Heang, il giorno 1 gen 2024
Dear Lance, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

John

Soggiorno di 3 notti a dicembre 2023
Risposta di Omnot Heang, il giorno 20 dic 2023
Dear John, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Daniel

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everyone was awesome
Soggiorno di 2 notti a dicembre 2023
Risposta di Omnot Heang, il giorno 20 dic 2023
Dear Daniel, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Paula

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Soggiorno di 3 notti a novembre 2023
Risposta di Omnot Heang, il giorno 22 nov 2023
Dear Paula, Warmest greetings from the Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Omnot Heang

10/10 Eccellente

Rachel Shileen

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beautiful hotel
Soggiorno di 13 notti a novembre 2023
Risposta di Omnot Heang, il giorno 21 nov 2023
Dear Rachel, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

8/10 Buono

Terence

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice service apartment feel with hotel facilities. Best of both worlds
Soggiorno di 2 notti a ottobre 2023
Risposta di Omnot Heang, il giorno 3 nov 2023
Dear Terence, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Eduardo

Mi è piaciuto: Pulizia e comfort della camera
Very attentive staff
Extremely helpful and accommodating staff. Went out of their way to please us.
Soggiorno di 1 notte a ottobre 2023
Risposta di Omnot Heang, il giorno 8 ott 2023
Dear Eduardo, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Hiroshi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
部屋が３部屋あり広いので全部使うのが大変でしたが よかったです。
Soggiorno di 1 notte a settembre 2023
Risposta di Omnot Heang, il giorno 4 ott 2023
Dear Hiroshi, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Soggiorno di 6 notti ad agosto 2023
Risposta di Omnot Heang, il giorno 26 ago 2023
Dear Value Guest, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Tatsuro

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Soggiorno di 3 notti ad agosto 2023
Risposta di Omnot Heang, il giorno 19 ago 2023
Dear Tatsuro, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

azhanizam

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Amazing Hotel.
The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Soggiorno di 4 notti a luglio 2023
Risposta di Omnot Heang, il giorno 3 ago 2023
Dear Azhanizam, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

AKINORI

Soggiorno di 2 notti a luglio 2023
Risposta di Koulen Hotel Team, il giorno 27 lug 2023
Dear AKINORI, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Soggiorno di 2 notti a luglio 2023
Risposta di Koulen Hotel Team, il giorno 25 lug 2023
Dear Catherine, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

MAYO, CHUOKU

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2023
Risposta di Omnot Heang, il giorno 31 lug 2023
Dear Mayo, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 Eccellente

Shoko

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
ホテル全体が清潔で、部屋がリビングとベッドルームに分かれてて、リビングには大型の冷蔵庫電子レンジ等長期滞在も可能な仕様だった。18時にチェックしんして翌朝4時半にチェックアウトしたのがもったいなかった。。
Soggiorno di 1 notte a luglio 2023
Risposta di Koulen Hotel Team, il giorno 7 lug 2023
Dear Shoko, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Kevin

Soggiorno di 1 notte a giugno 2023
Risposta di Koulen Hotel Team, il giorno 28 giu 2023
Dear Kevin, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

M

Soggiorno di 3 notti a maggio 2023
Risposta di Koulen Hotel Team, il giorno 2 giu 2023
Dear M, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Jordi

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di Koulen Hotel Team, il giorno 30 mag 2023
DearJordi, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Alison

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Soggiorno di 2 notti a maggio 2023
Risposta di Koulen Hotel Team, il giorno 12 mag 2023
Dear Alison, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
場所も良くて快適なホテルでした
シェムリアップの中心街にも近く、パブストリートにも歩いて行ける場所。 ホテルもきれいで、スタッフの対応もとても良かったです。 早朝のツアーに参加したため、朝ご飯も食べれず、滞在時間が短かったのですが、プールは気持ちよく利用させてもらいました。 もう少し長く滞在したいと思えるホテルでした。
Soggiorno di 1 notte a maggio 2023
Risposta di Koulen Hotel Team, il giorno 8 mag 2023
Dear Yasuto Nishimaki, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Terence

Soggiorno di 2 notti ad aprile 2023
Risposta di Koulen Hotel Team, il giorno 13 apr 2023
Dear Terence, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

8/10 Buono

Andrea

Mi è piaciuto: Pulizia e comfort della camera
Good stay in Siem Reap
Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.
Soggiorno di 3 notti ad aprile 2023
Risposta di Koulen Hotel Team, il giorno 11 apr 2023
Dear Andrea, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Joanne

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff were kind and attentive. The food was excellent!
Soggiorno di 3 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 8 apr 2023
Dear Joanne, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Aida

Soggiorno di 3 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 22 mar 2023
Dear Aida, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Rosario

Soggiorno di 2 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 22 mar 2023
Dear Rosario, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Neela

Soggiorno di 3 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 22 mar 2023
Dear Neela, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Saloneer

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Soggiorno di 7 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 16 mar 2023
Dear Saloneer, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia e comfort della camera
Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.
Soggiorno di 2 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 14 mar 2023
Dear Anne, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Enrique

Soggiorno di 3 notti a marzo 2023
Risposta di Koulen Hotel Team, il giorno 28 mar 2023
Dear Enrique, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Zhong

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly staffs
Soggiorno di 3 notti a febbraio 2023
Risposta di Koulen Hotel Team, il giorno 28 feb 2023
Dear Zhong, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

kimberly

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
Soggiorno di 2 notti a febbraio 2023
Risposta di Koulen Hotel Team, il giorno 5 feb 2023
Dear Kimberly, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff , atmosphere, building and breakfast . Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best RegardsKoule Hotel Team

10/10 Eccellente

Constant

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved the Koulen Hotel. We stayed in a 3 bed apartment, which provided everything we needed for our stay. Location is a big plus, as we wanted quiet rooms for restful sleep, but with all the convenience of being located beside Heritage Mall, and a very short walk to the river, Old Market and Pub Street. Staff at Koulen were very helpful and accommodating. They can help with all transport and booking requests. Breakfast was delicious and extensive offering Asian and Western choices. The pool area is a calm oasis and great to hang out in the afternoon heat as it is in the shade.
Risposta di sam on, il giorno 28 dic 2022
Dear Constant, Greeting from Koulen Hotel. Thank you so much for your best score review. We are Delighted to hear that our location, staff and facilities make you a great experience upon your holiday. Your highly recommend is really appreciated. We hopefully you will share these with your family and friends. Please enjoy your stay with us. Best regards, Koulen Hotel Team

8/10 Buono

TAKEHIRO

Risposta di Koulen Hotel Team, il giorno 9 mar 2023
Dear Takehiro, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia e comfort della camera
Best hotel in Siem Reap
From start to finish the Koulen was a great experience. Great location, amazing staff, and awesome amenities. Pai and Bee were especially helpful when I needed suggestions for places to eat, drink, and explore. Will definitely be back. Thank you to the Koulen for making a good trip great!
Soggiorno di 4 notti a dicembre 2022
Risposta di sam on, il giorno 11 dic 2022
Dear AnthonyGreeting from Koulen Hotel.Thank you so much for your best review. We are delighted to hear that our staff and facilities make you a great experience upon your holiday. Your highly recommend is really appreciated. We hopefully you will share these with you friends and family. We are waiting for your return soon. Have a great weekend.Best regards, Koulen Hotel Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Recomendo
Bem localizado, funcionários super educados e atenciosos (alguns com dificuldade com inglês, mas sem problema), piscina excelente, quarto enorme e confortável (água quente deixou a desejar). Organizou os passeios com um preço justo, assim como o transfer de saída (o de chegada estava incluído). Ficaria novamente.
Soggiorno di 3 notti a novembre 2022
Risposta di sam on, il giorno 2 dic 2022
Dear Value guestGreeting from Koulen Hotel.Thank you so much for your time leaving us best review. We are glad to hear that you had a great experience with us. Hopefully you will share these to your family and friends. We are here waiting for your return soon. We wish you all the best.Best regards, Koulen Hotel Team

8/10 Buono

David

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
Soggiorno di 2 notti a novembre 2022
Risposta di sam on, il giorno 24 nov 2022
Dear DavidGreeting from Koulen HotelThank you so much for giving a feedback. We are really appreciate to your present here. We hope you have a great experience with us. Hope to see you again in the near future. Please have a great holiday.Best regards, Koulen Hotel

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2022
Risposta di Koulen Hotel Team, il giorno 24 feb 2023
Dear Susan, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 Eccellente

francisco

Soggiorno di 3 notti a novembre 2022
Risposta di sam on, il giorno 20 nov 2022
Dear FranciscoGreeting from Koulen HotelThank you so much for your best review. We are pleased to your enjoyment. Hopefully you have a great experience with us. Please let us know if you need some help. Please enjoy your stay.Best regards, Koulen Hotel Team

10/10 Eccellente

MASAHIRO, Yokohama konan-ku

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
ホテルの方が、とても親切でした。 チェックインの時は、飲物か提供され美味しかったです。 チェックアウトの時は、ソールを頂きました。自分達に合う色を選定して提供されました。とても嬉しかったです。 レストランで、夕食を食べました。 丁寧にアイデアが多く作られて、とても美味しかったです。料理長な方が挨拶をしてくれ、写真も一緒に撮って頂きました。 ガーデンを眺めながらの朝食も良かったです。フォーが美味しかったです。 残念な事は、ルームのシャワーが冷たかったです。 次回は連泊して、ホテルをもっと楽しみたいと思います。
Risposta di sam on, il giorno 5 nov 2022
まさひろ様嬉しい口コミありがとうございます。 お食事、スタッフ共にお気に召して頂けたようで大変嬉しく存じます。 また、シャワーの不具合についてご意見をお寄せいただき、誠にありがとうございます。 私たちはそれを改善します。 近いうちにまたお会いできるのを楽しみにしています。 幸運を祈ります。敬具、クーレンホテルチーム

10/10 Eccellente

Jodi

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved our stay at the Koulen Hotel, it was beautiful and clean. Staff was very attentive and extremely nice. Breakfast was fantastic and happy hour at the pool was relaxing and fun. Location was near Angkor Wat and also walking distance to pub street, loved every minute at this place! Highly recommend
Soggiorno di 3 notti a settembre 2022
Risposta di Sam On, il giorno 16 ott 2022
Dear Value GuestGreeting from Koulen HotelWe are really appreciate for your kindly review about your stay with us. Your enjoyment is our pleasure. We hopefully to see you and your family again in the near future. We wish you all the best. Have a great day.Best regards, Koulen Hotel Team

10/10 Eccellente

Mr S D

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Attentive staff. Great location. Lovely hotel.
Amazing service from the team at Koulen Hotel. We booked a single apartment and friends the same. We were offered to change to a 2 bed apartment and it worked out better. We both had separate bedrooms and bathrooms that had a shared lounge / kitchen over looked the pool Location - just round the corner from the palace and about 10 mins to the main pub street and drinks. Easy via Tut tut. Staff - friendly. Courteous and helpful. They went out of their way to ensure we had a fabulous stay. Staff are available to provide tut tut rides into town and pre book a return so super handy. Trips - we had contacted the hotel ahead of our staff. They provided a long list of tours with English speaking guides. We booked 3 tours with them. It was seamless. The guide Rit was knowledgable and we had either an air con bus or tut tuts ( dependent on trip and Journey time ) and it was great. Well worth doing this with them. Food - breakfast buffet is great. Endless coffee and tea refills and everything from continental to cooked ( bacon / crepes/ omelette plus noodles and soups ). If you have a sunrise tour they will pack you a breakfast to take with you which was great. Restaurant on site was good food as well. Laundry is done off site but via reception and ask to pay per kg and it’s back later the same day if in before 1000. Spa - non on site. They did recommended a great spa in the centre Khmer reflex spa. Pool - relaxing. Cooling and lovely. Pool bar with service.
Soggiorno di 6 notti a luglio 2022
Risposta di Peter Youk, il giorno 21 set 2022
Dear Mr.S D,Warmest greeting from Koulen Hotel.Thank a lot for your time to review us on your experiences with our facility and service.On behalf of team I'll share your good recommend to koulen family. And we wish have your service in the future .Yours Sincerely,Peter YoukGeneral Manager

10/10 Eccellente

Joel

Mi è piaciuto: Pulizia e comfort della camera
Great stay at Koulen!
I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Soggiorno di 7 notti a giugno 2022
Risposta di Koulen Hotel Team, il giorno 29 gen 2023
Dear Joel, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our pool, room and staff. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best Regards, Koulen Hotel Team

10/10 Eccellente

Jack

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great hotel and friendly staff, enjoyed my stay and 5/5 for this hotel.
Soggiorno di 7 notti a maggio 2022
Risposta di Koulen Hotel Team, il giorno 29 gen 2023
Dear Jack,We are so happy to hear you had a great experience at our hotel. Your review made our day! Our whole team works very hard to keep our customer happy. Thanks to amazing customers like you. Thanks again, and we are looking forward to welcoming you to our hotel again in a futureBest regards,Koulen Hotel Team

10/10 Eccellente

Jack, Charleston

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beautiful oasis is theheart of the Old French Quarter, next to the Royal Palace. Largest luxury rooms in Siem Reap. Easy walking area. Excellent staff.
Soggiorno di 7 notti ad aprile 2022
Risposta di Koulen Hotel Team, il giorno 29 gen 2023
Dear Jack, Thank you for your stay with us and for sharing your experience with other travelers. We are glad that you enjoy our hotel and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please send us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Koulen Hotel Team

10/10 Eccellente

Sotheavy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a luglio 2020
Risposta di Koulen Hotel Team, il giorno 29 gen 2023
Dear Sotheavy, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team