ApartHotel a Sierra

“The stay was fine, but I never got a response from the host prior to arrival and then when I arrive they didn't have me registered. I almost had to go to another hotel, but I got a friend to call the hosts phone number and they finally resolved the miscommunication. Very stressful”

“I absolutely loved this hotel. It was clean, quiet, and very comfortable. I loved the decor. I have to give special shoutout to the staff members who made the experience very pleasant, which included Freddy, Joz, and Gustavo. They were very attentive and accommodating. I don’t feel the need to explore other options for hotels to stay at when I come to Quito again because I only want to stay here. That’s how much I loved it!”

“No hubo ningúna comunicación entre hotels.com y el hotel en cuestión, me dijeron en todo momento que no sabían de mi reservación espere mucho tiempo a que me solucionaran y eso no sucedió, estoy pidiendo mi reembolso, ya que me tuve que ir a reservar a otro sitio.”

“This is an excellent authentic Quito apartment. Offering plenty of space including kitchen it is well located for a stay in Quito. The rooms are clean and its charm really is its traditional feel. However what adds to the excellence is the attention to detail of the Moreno family - they are brilliant. Their aim is to ensure you have a brilliant stay and will do all they can to help this to happen - organise taxis, recommend restaurants, help you with trip planning - you ask and they will do all...

“I enjoyed my stay and was grateful for the group of people that attended us. They did a wonderful job and I appreciate their help. Thank you!”