Hotel vicino a Sleeping Dragon Ranch - West Bend

“No elevator. I walked the entire first floor twice thinking I somehow missed seeing the elevator. I finally asked the front desk where it was and was told there isn’t one. I don’t mind using the stairs but when you load the dolly cart full and push it down the hallway to use the elevator it would be helpful if the staff tells you there is t an elevator upon checking you in on the second floor. There is only one ice machine”

“Very clean and well managed. Friendly staff”

“The staff was amazing and very accommodating! The property was very accommodating to our baseball team that spent much of the time in the pool and back patio area!”

“Ok”

“The bedroom was clean, but our bathroom was gross! Hair all over in the shower and dirty! The toilet had been flushed and full of hair too. Was disappointing.”

“The pull out couch mattress was flat and disgustingly dirty. Staff did put a new mattress on top after a lot of discussion. My sister’s room would not lock and she had to move her things into my room every time we left. The outer door to the hotel also did not lock, so anyone could enter the hotel at any time. The “breakfast” was a choice of 2 cold cereals, oatmeal, yogurt, &/or a banana. With cheap, wrapped “pastries” on the side. Coffee (which ran out), juice or milk (which also ran out)....

“The room is clean as it should be, the breakfasts are good, the room rate is very reasonable.”

“I reserved a Basic Room, 2 Queen Beds for 2 nights, 34 days in advance. I paid $10 per night for the extra Queen bed, as I am a FEMALE travelling with a MALE first cousin. When we checked in, there was NO ONE in the office and we were told that the door was open and our key was in the room. We went in and discovered only ONE bed. So we called the number on the office door, and were told that the room with one bed is all they had available. If we wanted to wait until someone could come from...

“Loved the breakfast options. Having the pool and hot was very nice and fresh baked cookies.”

“Front desk check was a breeze. Very friendly staff. Our king room was very clean! Breakfast was adequate, I liked the fact they had trays to take back to the room. Would stay there again.”