Hotel vicino a Sorgente Termale Hinoki - Matsumoto

“I was pretty shocked with how highly reviewed this hotel is. Like other reviewers, it seems like if you are Japanese, you get treated better (they offered right next to us the face mask amenities but not us). The room was “clean” but not. The tv/ac remote controls were clearly never cleaned well (buildup along the edges of the buttons). The bathroom had mold around the tub seal and on the floor, that could easily be cleaned with cleaning products. Plus there were bugs along the ceiling wall....

“Ottimi servizi”

“I was allocated to a room completely have no view, quite disappointed”

“Posizione perfetta tra il centro e la stazione. Tutto ottimo, consigliatissimo!”

“当日は、私以外は外国人の利用者でしたが気になることはありませんでした。 単調な接客ではなく、親切にしてくださりました。”

“Struttura ben collocata a due passi dal centro e a pochi minuti dal castello. Personale disponibile e molto cortese, le stanze sono ampie e confortevoli. Molto bella la sala per i ricevimenti dove viene servita una ricca e gustosa colazione.”

“The room was clean and comfortable and the staff was super friendly. They don’t allow tattooed people to use the onsen unless you cover them, but the girl at the reception, who was super nice, help me putting the tape on my tattoos and I was able to use the onsen. Good position, close to the Matsumoto Castle and 10 minutes walk from the station. Recommended!”

“If you take one of the rooms at the 12th-13th floor, you can enjoy for free the Business Lounge at the 11th floor”

“とっても素晴らしい👍 またリピートしたい。 全てにおいて満足です。 オーナーも、娘さんもとっても素敵💓 お風呂場に扇風機もクーラーもなかったのが、ちょっと辛かった、しっかりと温まったので汗が引かず、、、30分の時間制限だったので。 また泊まります。”

“Posizione ottima a 5 minuti a piedi dalla stazione. Ciotola di ramen gratuita ogni sera servita dalle 21:30. Onsen sul tetto molto bella con vasche interne ed esterne. Camere pulite e spaziose.”

“Great location nearby the train station, very clean (no shoes policy in the premises) nice customer service! ”

“Hotel curato e pulito, personale molto gentile e posizione comoda!”

“Albergo esteticamente triste e vecchiotto, però considerando il prezzo è ottimo. Posizione comoda, vicino al castello e a 10 minuti a piedi dal centro di Matsumoto. Camera bruttina ma grande per gli standard giapponesi e provvista, come sempre, di tutti i prodotti da bagno e accessori vari. C’è anche una macchinetta per farsi il caffè gratuitamente nella hall. Tutto sommato lo consiglio.”

“建物は古かったが良くメンテナンス、綺麗に清掃されてました”

“スタッフの方たちも親切で部屋も綺麗、立地も良く価格も良心的なので、帰省の際はいつも利用してます。ただ今回2段ベッドがある部屋でしたが、柵のネジがゆるんでいたようで少しガタガタしていたので点検してもらえたらと思います。”

“大変良かった。”