Chalet a Sorrento

“Very good check in, nice staff. Room was very clean, and the continental breakfast was great. Will stay again for sure”

“What makes this property special are Elsa and Brian who made a personal effort to provide good service. From helping with the door key, to carrying luggage and providing room service for dinner they went the extra mile and it makes a difference. The room and bathroom were very clean. Good value for money. The property is not fancy but I’m very glad we chose it as it was a positive rather than neutral experience on our journey.”

“Great breakfast. Great staffs. Nice room, spacious.”

“The outside metal stairs seem to be a bit hazardous. And it is really too bad there is no elevator to get to rooms on the upper level. Otherwise, excellent stay! Thank you.”

“It was a mixed experience. When we arrived it was clearly understaffed as one lady at the desk was managing all of us, including a youth hockey team and a fairly rude customer. However, despite that, she handled it like a champ! I was very impressed with her service. We also ended up being checked into a room that had not been cleaned (housekeeping neglect, which I gathered may be a common occurrence). But, when I brought this up with the lady up front she was very apologetic and moved us into...

“Room had odor, bedding was not ironed,wash needed sanitized ”

“Staff was excellent and helpful. Pool and sauna were great! Only problem was due to noise level from a hockey team that was staying there at the same time.”

“Did not provide wifi password ”

“Lots of road noise from the nearby highway. Poor breakfast.”

“The hosts were incredibly welcoming and kind! We had a blast at the carriage house and really enjoyed the views!”

“Excellent place to stay. Terry was fantastic”