Hotel all inclusive a Soto

“Got the worst rooms facing a parking lot. Tv was not working in our room. Called reception to send someone to fix it. No one came. Extra towels and pillows were requested several times, in person at reception and by calling 4 to 5 times. No one responded to the request duringbour 3 day stay. None of the restaurants were available to book. Only one the turkish restaurant and we arrived on time. But they told us they cannot take order till enire party is at the table. Terrible service on a...

“Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented”

“A/C worked fine, cleanliness brelow average, evidence of black mold on ceiling. Toiletries were smallest quantities we have ever seen.”

“Hotel molto pulito e comodo per visitare la città. Noleggiando un auto in breve tempo si possono raggiungere le più belle spiagge dell’isola a nord.”

“A particular excellent note to the Chef from Marseille Eric at CSpice restaurant : great cook, really kind and professional person. The complete structure is absolutely beautiful and clean. Well situated on the island. The laundry service for towels in the bathroom receives a black point from us : in one week we received once towels with bloody marks and once towels with big holes. Not in the right way for the level of the hotel”

“Cibo ottimo mare con molti pesci e tartarughe a riva peccato che a colazione e a pranzo sei assalito dai piccioni a tavola che mangiano con te e nessuno fa nulla Il personale nn li caccia non mettono dei fili per limitare l accesso mancanza di igiene per i volateli nei ristornate disgustoso”

“The resort is gorgeous, and it really is a true all-inclusive. However, the rooms are dated and very lackluster. I was very disappointed that my room did not have a bathtub. Drinks 10/10. Food at the specialty restuarants 9/10. Breakfast Buffet 8.5/10 Lunch and Dinner Buffet 6.5/10”

“Molto bella la spiaggia e il mare di fronte al resort,camera standard spaziosa ma un po' rumorosa al mattino presto dovuto alle voci del personale che avevano la loro zona dei servizi di fronte all'ingresso di quel settore delle camere, ristoranti buoni quelli fronte mare,mentre quello giapponese veramente deludente, positivo quello principale delle colazioni , ristorante da Mario non valutato,zone piscine molto belle,giardini ben curati,ottimo il lato di spiaggia appartato con lettoni doppi ,...