Hotel a South Elgin

“Room was clean staff gave us extra towels. Plenty of parking no pool”

“I booked this room for location, price on a last minute price/availability needed stay, and after reading reviews that were positive. Unfortunately, I’m not sure what the positive reviews were based on. If it was on the bed alone, I agree, it was a clean place for me to lay my head for 7 hours. But the entire hotel was old, the rooms are in desperate need of repairs and cleaning. The bathroom ceiling was full of black mold. And for a non-smoking hotel, the hallways all reeked of cigarette smoke....

“Nothing spectacular everything was very clean always the room staff was nice I didn’t do any laundry or anything I was only there for two days but like I said the room was clean that’s all I care about lungs I don’t see anything running around in there with more legs than I have it’s OK”

“Needs refurbishing. Poor conditions. Not clean Poor breakfast”

“Great”

“Most helpful, cheerful staff.”

“Everything was clean.”

“Beautiful “new smelling scented” hotel. Casino was packed, seemed fewer slots available- maybe because of the amount of players that day. Complimentary drinks was not as accessible- someone goes around with a drink cart rather than a permanent soda/coffee station. Long line for the asian restaurant- chinese food was okay. did not try other restaurants. Enjoyed the food court though closes earlier than expected. No pool- but spa available. Could not control Temperature panel in room- was not...

“This property was very clean everywhere. Beds were comfortable room was large. Great atmosphere in this hotel. Breakfast was included and provided plenty of options. Definitely would pick this hotel again.”

“This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping.”

“In a very good position close to IL90 to reach Chicago and close to restaurants and serrvices”

“Clean room, polite staff”

“Great stay”

“L'hotel è molto carino, la stanza era grande e il letto davvero comodo. Personale gentile.”

“Inexpensive doesn’t have to mean bad service, bad quality. The rooms smell so much like smoke although they are non-smokers. They never once went to clean the room after asking them too. We couldn’t get fresh towels. The tub in the bathroom leaked all the water when showering. The noise is really bad, other rooms having music super loud at 2-3 in the morning. And after talking to the receptionist they said nothing could have been done. Breakfast is not so great, the food is so dry and very hard...