Hotel a Elgin

“The gentleman at the front desk was very nice. When we got into our room, we found it was never cleaned. He quickly found a different room to put us in and that room still had garbage in one of the cans. There was no soap in the bathroom to wash our hands with. I feel we should have gotten SOMETHING....literally anything for the inconvenience of getting into a room that was never cleaned.”

“Great experience in a fairly new hotel”

“Un po' più di cura nei bagni e nelle pulizie. Personale disponibile”

“The check in staff was very helpful ”

“Staff were friendly but the place was untidy”

“Nice staff, clean rooms.”

“Everything great ”

“Great ”

“The bathroom exhaust fan, the refrigerator, and the oven...all didn't work!!”

“Comfortable, pleasant”

“Everything was perfect super clean staff friendly location was close to our event. Very comfortable there. Food was amazing.”

“The elevator was out of order the 4 nights I stayed the parking lot had people squatting in their cars overnight ”

“The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. ”

“Cute place with very easy to connect with owners, right by great shops and restaurants and along the river. ”

“Clean rooms , nice staff”

“The breakfast could definitely use some work.”

“3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026”

“Room was spotless, staff were very friendly, bed was very comfortable, and breakfast was delicious! Exactly what we needed after an exhausting day of travel, would definitely stay again if we were in the area!”