Hotel vicino a Elgin History Museum - Elgin

“The bathroom switch didnt work, the vent in the bathroom was falling out of the ceiling, the fridge was not working and smelled like rancid food, the hallways wreaked of cigarettes and garbage, the outlets in the room were loose, the ac would kick on and off and was not maintaining room temperature, the sheets had holes in them and some of the towels smelled mildewy. Great place to check in for prostitution or drugs I guess. They make you give them a $60 cash deposit while checking in, which I...

“⭐⭐⭐⭐⭐ Excellent stay! The hotel was very clean, comfortable, and well-maintained. The staff provided outstanding service and were friendly, welcoming, and helpful throughout our stay. One of the highlights was the breakfast. There was a great variety of food, everything was fresh, and it was delicious. It was the perfect way to start the day. I highly recommend this hotel to anyone looking for a clean place to stay with great customer service and an excellent breakfast. We would definitely...

“Great place to stay. Great Pool and Hot tub, However the flooring by the pool/Hot tub was very slippery. My suggestion don't use the tile that is in there but a pool side rougher material. So you do not end up with a lawsuit from someone slipping. Other than that, we really were pleased with our stay.”

“That's terrible service and staff”

“Great experience in a fairly new hotel”

“Overall this place is just a wreck: elevator broken, water fountain broken, exposed screws in bathroom, no outside doors locked, dirty hallways and stairs. It’s a Quality Inn, so manage your expectations.”

“Very good value. Clean room.”

“Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building.”

“The hotel itself is nice but some of the customer service rep can be nicer.”

“I liked it, clean, no free breakfast”

“the staff was very friendly and helpful. The facility and rooms were clean and comfortable.”

“Friendly staff very nice place to stay”

“At check-in it was pointed out that I had reserved a handicapped room, which I did not do. Apparently the travel app that I used chose that room, and the manager switched it to a regular room for me. Maybe someone who really needed that room would come in. The manager also signed me up for the Hilton Honors program, so next time I will use that to book my stay. The rooms are very clean thanks to the cleaning staff who come in every other day to provide fresh towels, make the bed, and tidy up.”

“The worst of the worst. Internet never worked. All night with nothing. Staff incompetent!! People outside your door all night walking and talking. I could go on and on but I'll leave it here.”

“Ok”

“Un po' più di cura nei bagni e nelle pulizie. Personale disponibile”