Hotel vicino a Grand Victoria Casino - Elgin

“The spa was relaxing.”

“they complained that we smell like Marijuana even when we smoked outside ”

“The elevator was out of order the 4 nights I stayed the parking lot had people squatting in their cars overnight ”

“The gentleman at the front desk was very nice. When we got into our room, we found it was never cleaned. He quickly found a different room to put us in and that room still had garbage in one of the cans. There was no soap in the bathroom to wash our hands with. I feel we should have gotten SOMETHING....literally anything for the inconvenience of getting into a room that was never cleaned.”

“Great experience in a fairly new hotel”

“Cute place with very easy to connect with owners, right by great shops and restaurants and along the river. ”

“Staff were friendly but the place was untidy”

“The check in staff was very helpful ”

“The bathroom exhaust fan, the refrigerator, and the oven...all didn't work!!”

“Comfortable, pleasant”

“Hotel staff was friendly and were very accommodating. The hotel close to whatever you need from fuel to food and shopping.”

“Rob the manager was great. 2 family reunions were there. Our bedding was a bit itchy. Room was very clean and comfortable. There was something red spilled on the carpet prior to is checking in. ”

“Everything was perfect super clean staff friendly location was close to our event. Very comfortable there. Food was amazing.”

“Un po' più di cura nei bagni e nelle pulizie. Personale disponibile”

“Everything great ”

“3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026”

“The room seemed clean on surface, then found old toothpaste marks dried on the bathroom countertop. The bathroom sink would not drain and the toilet only flushed once. The hotel windows face the freeway so it is very noisy at night. The building itself could use a little more lighting outside at night. ”

“Quiet place!”