Hotel vicino a Lords Park Zoo - Elgin

“Yes”

“Staff at front desk were great. Hotel clean. Only issue was wirh breakfast that we paid for, it was a good, however the staff that morning could have been more attentive it was a full house with a girls hockey team when we arived for breakfast at 830am they were out of alot of the food and not able to replace it quickly and had issues with getting our coffee brought to us. ”

“Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price.”

“Great experience in a fairly new hotel”

“Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. ”

“I would say the only thing i enjoyed was the front desk gentleman that helped me out but other than that i wouldnt come back honestly. It was dirty and our toilet wasnt working.”

“The policy to pay $15 per day to park your car in oversized parking lot in the middle of some vast emptiness seems like an extortion. You can't walk to the hotel so you have no choice but to drive. I pay less money to park in the city. This event has caused me too reconsider booking with Marriott again. The sliding closet door fell off the rail and there was a little mold on the shower curtain.”

“We stayed here for 2 weeks while working in the area. I was a bit nervous to stay somewhere with no front desk for an extended period of time but so glad we took the risk. The suites are tastefully decorated and very clean. Parking could not be more convenient and there’s lots of good local restaurants nearby. The views are fantastic no matter which suite (river view or gorgeous downtown city view.) Plenty of high-end linens were available. You’ll definitely want to bring the bed and pillows...

“Friendly and helpful staff. The room was clean and quiet.”

“Helpful and accommodating with our service dogs. No parking for pickup and trailer.”

“This property was poorly maintained. The staff was very unprofessional and unhelpful. Most guests there were transients using the hotel as their temporary home.”

“Location is perfect! Close to many restaurants and activities. Room was clean and overall very quiet. ”

“This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

“Needs updating and not that clean as to compared to other hyatts I stayed at. ”

“This was the perfect place for a family vacation and a mini honeymoon for my husband and I. ”

“Sheets were worn, not sure the pillow cases were changed, and the hotel did not receive the Expedia reservation so I had to pay out of pocket and now have to get a refund from Expedia. Hotel staff were nice but could not solve the reservation problem.”