Hotel vicino a Luna park di Kane County - St. Charles

“Not worth the price”

“At check-in it was pointed out that I had reserved a handicapped room, which I did not do. Apparently the travel app that I used chose that room, and the manager switched it to a regular room for me. Maybe someone who really needed that room would come in. The manager also signed me up for the Hilton Honors program, so next time I will use that to book my stay. The rooms are very clean thanks to the cleaning staff who come in every other day to provide fresh towels, make the bed, and tidy up.”

“Un po' più di cura nei bagni e nelle pulizie. Personale disponibile”

“The man at the front desk was rude when we checked in. The bathroom by the pool at mold in the soap dispenser. The sprinkler systems were molded and rusted. It was dirty, dingy, with a foul smell! A door knob was held on by painters tape.”

“The hotel was very clean and the staff were professional and personable.”

“Nice balcony clean room outdated bathroom but overall good experience”

“The staff was friendly, but the cleaning was appalling. The room was incredibly dirty, and I was shocked.”

“Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. ”

“It was clean, didnt really see much staff but seemed sufficient and it worked!”

“L'hotel è molto carino, la stanza era grande e il letto davvero comodo. Personale gentile.”

“Very good value. Clean room.”

“Don’t waste money for the upgraded internet the worst WiFi had to use my hotspot to work the whole stay super bad”

“Personale alla reception eccezionale. Ci hanno dato una camera con due letti per farci stare comodi(eravamo in tre) nonostante avessimo prenotato una con un solo king size. Davvero meritevoli di elogio.”

“Checked into a robot, ceiling leaking, no plug for the bath”

“Do you enjoy MOLD? How about cigarette burn? Are you missing a dirty trash filled room from your vacation? How about rude staff? This place will be perfect for you! The price of this place (wouldn’t even consider it a motel let alone hotel) was too expensive for how little care is taken of this property. Don’t waste your time or your peace of mind on booking this atrocity of a stay. Better off grabbing some cardboard and nuzzling up next to a stranger under a bridge than staying here. Wish I...

“There’s nothing we didn’t like! Everything was clean. The staff were helpful & kind. We will definitely look for Tru hotels wherever we go.”

“Camera veglia puzzava di polvere lenzuola non pulitissime personale scortese”

“Pulito ma vecchiotto. Colazione con alcune : cose che sapevano di inacidito: il latte, la brioche alla crema e la frutta. Forse funzionava male il frigo.Personale gentile e disponibile.”

“Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building.”