Hotel vicino a Otter Cove Aquatic Park - St. Charles

“ Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude”

“The room was clean and comfortable, and the breakfast is fairly good.”

“Very clean. Staff was helpful”

“Breakfast left a lot of room for improvement- bagels toast English muffins and cold cereal, apples bananas and juice that’s it. Not even yogurt. Stingy with clean towels/ wash rags as well. All in all stay was adequate (8 days) but could’ve easily been better.”

“The staff was friendly, but the cleaning was appalling. The room was incredibly dirty, and I was shocked.”

“This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility.”

“Nice location. Bath area needs updates. Side table next to the couch was flaking and rust all over. Was a hair in the tub. Someone’s Bobbi pins on the floor.”

“Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. ”

“It was clean, didnt really see much staff but seemed sufficient and it worked!”

“Room smelled like cigarettes, pillows/towels smelled awful. Extractor in the bathroom didn’t work. The gentlemen in the front with the dark hair was extremely rude upon arrival. Book elsewhere, Police and EMS were there as well.”

“No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció...”

“L'hotel è molto carino, la stanza era grande e il letto davvero comodo. Personale gentile.”

“Camera veglia puzzava di polvere lenzuola non pulitissime personale scortese”

“I like that there was free breakfast and parking at the facility. The staff was welcoming!”

“Great staff. Clean rooms.”

“Personale alla reception eccezionale. Ci hanno dato una camera con due letti per farci stare comodi(eravamo in tre) nonostante avessimo prenotato una con un solo king size. Davvero meritevoli di elogio.”

“Recommend it.”

“Won't be back..not clean loud people ..staff never available when you need them..rather rude at your check in also.”

“Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building.”