I'm glad to hear that you enjoyed your stay! If there's anything specific you'd like to share or ask about your experience, feel free to let me know.

Thank you for your feedback and for sharing! If you want to talk more about it or anything else, feel free to let us know.

Gracias por tus comentarios. Lo apreciamos mucho. Espermas verte de nuevo.

We would like to apologize for the experience stay you had. It's reasonable to expect basic amenities and fair treatment when staying somewhere. Hopefully, future stays will be smoother and more accommodating.

Dear Customer,Thank you for your kind words! We're delighted to hear that you had a positive experience with our hotel and staff. Your satisfaction is our priority, and we look forward to welcoming you again.Best regards,South Padre Island Lodge,Customer Care Team

Dear Customer,We apologize for the discomfort you experienced with the bed. Your feedback is important, and we'll investigate the matter to ensure a more comfortable stay for our guests. Thank you for bringing this to our attention.Best regards,Customer care Team

Lamentamos mucho los inconvenientes experimentados durante su estancia y el proceso de check-in con la Sra. Yolanda. Apreciamos sus comentarios y estamos contentos de que el servicio mejorara en su segundo día gracias a la amabilidad de otros miembros del personal. Esperamos que considere darnos otra oportunidad en el futuro.

Dear Customer,Thank you for appreciating our commitment to cleanliness. Your satisfaction is our priority, and we look forward to maintaining the high standards that enhance your experience with us.Best regards,Customer care Team

Dear Customer,Thank you for your feedback regarding pricing. We appreciate your input and are committed to providing value for your money. If you have any specific concerns, please feel free to share, and we'll address them promptly.Best regards,Customer care Team

Dear Guest,We're truly sorry for the extremely disappointing experience you had during your stay. Your feedback is deeply concerning, and we take it seriously.We sincerely apologize for the cleanliness issues you encountered, including the presence of cockroaches and mold in the bathroom. This falls far below our standards, and we're committed to addressing it immediately.Regarding the noise disturbance and pool hours, we understand your frustration. However, as hotel management all we can do is ask the guests to be more discrete and respect the neighboring guests.Your feedback is invaluable, and we hope you might reconsider giving us another opportunity to provide you with a vastly improved experience in the future.Best regards,South Padre Island Lodge,Customer Service department.

Dear Guest,We sincerely apologize for the inconvenience you experienced in the suite 300. Your feedback is crucial, and we take this matter seriously.Our maintenance team has already investigated and addressed the roof leak issue to prevent any further problems in the future.We appreciate your patience, and we're committed to ensuring a more comfortable stay for you in the future. Please don't hesitate to reach out if you have any further concerns.Best regards,South Padre Island Lodge,Customer Service Department.

Dear Guest,Thank you for your feedback. We're pleased to hear that you found our staff service excellent and that your room was in good condition and clean.We sincerely apologize for the inconvenience you faced with the key deactivation and the limited reception hours. Your feedback is valuable, and we will address these issues to ensure a smoother experience for our guests.Your satisfaction is important to us, and we hope to welcome you back for an even more enjoyable stay in the future.Best regards,South Padre Island Lodge,Customer Service Department.

Dear Guest,We're truly sorry to hear about your experience at our property. We understand your concerns, and we take them seriously.We apologize for the cleanliness issue you encountered, although, we can assure that our front desk agent visited your room prior to your arrival to ensure the room and the restroom was clean, and no signs of urine were evident in the bathroom. We strive to ensure our guests can be accommodated in every way, thus our front desk agent attempted to serve you to the best of their ability.We appreciate your feedback, and we're dedicated to making necessary improvements.Best regards,South Padre Island Lodge,Customer service Department.

Greeting from South Padre Island Lodge. We are sorry to hear about your complain. We are always here to accommodate the guest.We wish you could bring the issue to the front desk so that we can look into and accommodate you according to your needs and expectations.Looking forward to host you again1Thanks

Greetings from South Padre Island Lodge. We do have 60 car parkings available. 40 parkings in the middle of the property and 10 guest parkings at the front of the Hotel and 10 parkings at the back side as well.Please seek the help of the front desk during your next stay if you have any Parking issues.Thanks

Dear Guest,We're truly sorry to hear about your negative experience during your recent stay. Your feedback is important to us, and we're committed to addressing these issues.We apologize for the service you received at the front desk and the condition of the towels. We'll work to improve our customer service and ensure clean, quality towels are provided.Regarding parking fees we offer a free parking permit with every room, and only have the guests pay for additional parking spaces, to ensure that none of our guests have problem regarding parking space. Perhaps the same goes for towing, in order to make sure no outside cars are parked in our guests parking spots which may cause any inconvenience.Although, we will investigate this matter to ensure a smoother experience for our guests.Your input helps us make necessary improvements, and we hope you might consider giving us another chance in the future to provide you with a much better experience.Sincerely,South Padre Island Lodge,Customer Service Department.

Dear Guest,We deeply apologize for the inconveniences during your stay. We're addressing the front desk service issues and unpleasant check-in experience, which do not meet our usual standards. We value your feedback and will work to ensure a more welcoming atmosphere.Thank you for acknowledging the positive attitude of our cleaning staff.We'll improve our communication about extra charges and consider your feedback about the pool size.Your feedback is valuable, and we hope to provide a better experience during your next visit.Warm regards,South Padre Island Lodge,Customer Service Department .