Hotel vicino a Southaven Towne Center - Memphis

“Room was clean. Front desk clerk was amazing, he was so helpful ”

“Fun time ”

“The staff is always so nice ! Rooms and hotel is clean! Breakfast and the lady that does it is always a great experience as well ”

“Wonderful experience. ”

“The staff in the breakfast area were absolutely incredible- so welcoming and friendly. The customer service was over the top from them. Room was clean and comfortable. The parking lot and area seemed very safe. The only opportunity for improvement is the fitness center. It is small - at least they did have free weights, but could use an update. ”

“Clean and quiet place”

“It took over an hour and half to check in, the rooms not what you expect them to be. The bed moves and make loud noise when you sit on it. The pool was freezing cold, I was told they would come check it but nobody came. This was my second time at this hotel and I had an horrible experience! ”

“Stanza non pronta dopo le 17, tenda rotta segnalata e non sistemata, camera non rifatta il giorno successivo ”

“An excellent choice if you have a car. Not far from Mempgis, TN. The hotel website says "deluxe continental breakfast" which was in fact poor and with a very limited choice of food and drinks. This needs improving a lot”

“My stay was okay overall, and the staff was friendly and helpful during my visit. However, I would have appreciated knowing ahead of time that the hotel was undergoing renovations, as this impacted the experience more than expected. I also think the hotel could be clearer about their guest policies before booking, as this information would have been helpful to know in advance.”

“Too cold for outdoor pool you”

“Clean room, comfortable bed, staff was kind and efficient. ”

“No one at desk when we got there. Had to make noise to locate one. The elevator was making a terrible noise and jumping around so they told us not to use it. We were on the 3rd floor. Floors were dirty. Air didn’t work right. Hairdryer didn’t work so went to desk for another one. Juice was terrible. Restaurants were close by. ”

“Room was fantastic. We love seeing Mr. Robert at the front desk. He always makes our day!!”

“Overall good but only took cash for drinks?!? Door didn't fit well and ice was limited”

“Better breakfast than a lot of places I have stayed, also close to several restaurants and retail stores so everything we needed was close at hand.”

“Carpet by the window was soaking wet as well as the the back wall. Hotel stated they were full and couldn't move me to a different room. I had prepaid for a king sweet and got a double with soggy wet carpet. The manager has reached out saying they will refund my money and take the room out of circulation until properly fix. Ide like to know how room service didnt notice it...did they actually clean the room?”