Camera Standard, 2 letti queen, non fumatori, frigorifero e microonde | Biancheria da letto di alta qualità, postazione laptop, tende oscuranti

Recensioni per Best Western Historical Inn

2.5 out of 5
Best Western Historical Inn
2010 N Ponce De Leon Blvd, St. Augustine, FL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 464 su 1000 recensioni" "
Valutazione di 8 - Buono. 285 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 122 su 1000 recensioni" "
Valutazione di 4 - Scarso. 79 su 1000 recensioni" "
Valutazione di 2 - Terribile. 50 su 1000 recensioni" "

8,2/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Louise

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
It was quite
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 16 mag 2024
Dear Louise,Thank you for your feedback! We're glad to hear that you had a quiet and peaceful stay. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

Evelyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thank you. Very pleased with the help
Soggiorno di 4 notti a maggio 2024
Risposta di Hotel Manager, il giorno 15 mag 2024
Dear Evelyn,You're very welcome! I'm delighted to hear that you are pleased with the assistance provided. If you have any more questions or need further help in the future, feel free to reach out. Thank you for your kind words, and we appreciate your feedback. Have a wonderful day!Sincerely, Hotel Manager

8/10 Buono

alexander

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice, friendly people. no problems with my dog
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager, il giorno 13 mag 2024
Dear Alexander,We're delighted to hear that you found our staff to be nice and friendly, and that your stay with your dog went smoothly. Providing a welcoming environment for all our guests, including furry ones, is important to us. Thank you for your kind words, and we hope to welcome you and your pup back again soon!Sincerely, Hotel Manager

6/10 Soddisfacente

Jeffrey D

Staff was nice room was out dated
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 13 mag 2024
Dear Jeffrey D,Thank you for your feedback. We're glad to hear that you found our staff to be nice. We apologize if the room didn't meet your expectations in terms of being outdated. Your comments are valuable to us as we continuously strive to improve our accommodations. We'll take your feedback into consideration to enhance the quality of our rooms for future guests. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

10/10 Eccellente

Barbara

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay and the staff was fantastic!
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 7 mag 2024
Dear Barbara,We're delighted to hear that you had a great stay with us and that our staff exceeded your expectations! Providing exceptional service is what we strive for, and we're thrilled that our team made your experience memorable. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 Buono

Wendy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to Fountain of Youth Park
Soggiorno di 3 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 6 mag 2024
Dear Wendy,Thank you for your review! We're thrilled you enjoyed your stay close to Fountain of Youth Park. We aim to provide a comfortable experience near St. Augustine's treasures. We appreciate your feedback and hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 4 mag 2024
Dear Deborah,We're delighted to receive a perfect rating from you! Providing exceptional service is our goal, and we're thrilled to know we achieved it during your stay. Thank you for choosing our hotel, and we can't wait to welcome you back for another outstanding experience.Sincerely, Hotel Manager

10/10 Eccellente

Yanira

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personnel was very helpful and friendly.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 2 mag 2024
Dear Yanira,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our personnel and that they were able to assist you in a helpful and friendly manner. Providing excellent service to our guests is our top priority, and we're thrilled that our team met your expectations. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Viktoryia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Vicktoryia,We really appreciate your excellent feedback. That you had such a wonderful experience with us makes us very happy, and we sincerely appreciate your flawless rating. We're happy that you had a great experience with our team, who take great pride in offering exceptional hospitality. We hope to have you visit us again soon for another amazing experience.Sincerely, Hotel Manager

8/10 Buono

Sharon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Just don't like the doors facing outside
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Sharon,Thank you for your feedback. We appreciate your input regarding the location of the doors facing outside. We understand that this may not be to everyone's preference, and we apologize for any inconvenience it may have caused during your stay. Your feedback helps us to continuously improve, and we will take it into consideration as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Buono

Abigail

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is safe and quiet.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 26 apr 2024
Dear Abigail,We're glad to hear that you found our property to be safe and quiet. Providing a secure and peaceful environment for our guests is a top priority for us. If there's anything else we can do to enhance your stay or if you have any further feedback, please feel free to let us know. We appreciate your review!Sincerely, Hotel Manager

10/10 Eccellente

Anthony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property well kept lobby area very nice and clean.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 24 apr 2024
Dear Anthony,We're thrilled to hear that you enjoyed the well-kept property and our clean lobby area. Thank you for taking the time to share your positive experience and for awarding us a perfect score. We strive to provide a welcoming and comfortable environment for all our guests, and we look forward to hosting you again soon!Sincerely, Hotel Manager

8/10 Buono

Jeannette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was located close to trolley and area attractions.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Jeannette,Thank you for your 4 out of 5 rating! We're pleased to hear that you found our property conveniently located near the trolley and area attractions. Providing easy access to local amenities and attractions is important to us, and we're glad that you enjoyed this aspect of your stay. If there are any areas where you feel we can improve to earn that perfect 5, please feel free to share your feedback with us. We appreciate your support and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

8/10 Buono

hayden

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall not bad at all for the money.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 20 apr 2024
Dear Hayden,We're delighted to hear that you found value in your stay with us! Thank you for sharing your positive feedback. If there's anything specific you believe we can improve upon to earn that extra star next time, please don't hesitate to let us know. We appreciate your patronage and hope to exceed your expectations in the future!Sincerely, Hotel Manager

10/10 Eccellente

Laura, Miami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super good
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Laura,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Buono

Marilene

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Marilene,Thank you for taking the time to share your rating. We're glad you had a positive experience overall during your stay. If there's anything specific you think we could improve upon to earn that fifth star next time, please let us know. We value your feedback and hope to welcome you back again in the future!Sincerely, Hotel Manager

8/10 Buono

olga

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 11 apr 2024
Dear Olga,Thank you for your rating! We're glad to see you had a positive experience overall. If there's anything specific you think we could improve upon to make your next stay even better, please feel free to let us know. We value your feedback and hope to welcome you back for an even more enjoyable stay in the future!Sincerely, Hotel Manager

4/10 Scarso

Julia

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Julia,Thank you for taking the time to review our hotel. We are disappointed to see that your experience with us was not up to par and that you rated us 2 stars. We take all feedback, constructive or not, seriously as it helps us improve our services. We would appreciate it if you could provide us with some specific details on what went wrong during your stay. This will allow us to investigate the issues and work towards a solution. We hope that you will give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Eccellente

May

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear May,We were pleased to know that you enjoyed an excellent stay at our hotel. We are dedicated to giving our guests the finest service possible. Your perfect review are an affirmation of our efforts, which encourage us to continue doing our best for you. We hope to see you again soon!Sincerely, Hotel Manager

10/10 Eccellente

Tury

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager BWHI, il giorno 4 apr 2024
Dear Tury, Thank you for your perfect rating and kind words! We're delighted to hear that you found our hotel beautiful and well-maintained. It's wonderful to know that you enjoyed your stay with us and that you would choose to stay again in the future. We look forward to welcoming you back for another fantastic experience! Sincerely, Hotel Manager

2/10 Terribile

Deily

Non mi è piaciuto: Condizioni e dotazioni della struttura
Al llegar no la habitación estaba sucia y no habian toallas. Además en el check in querían darme una habitación con cama king y mi reserva claramente decía dos camas queen. En fin una mala experiencia
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear Deily,We're truly sorry to hear about your disappointing experience upon arrival. Your feedback regarding the cleanliness of the room and the discrepancy with your reservation is concerning and not reflective of the high standard of service we aim to provide. We apologize for any inconvenience and frustration caused by these issues. Rest assured, we'll address these matters with our team to prevent such occurrences in the future. We appreciate your understanding and hope to have the opportunity to make it right for you during your next visit.Sincerely, Hotel Manager

8/10 Buono

Susan

Location not as described. It is 1.5 m from historic area you are also charged for parking. The staff was excellent, rooms very clean.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear Susan,Thank you for sharing your feedback with us. We're glad to hear that you found our staff excellent and the rooms very clean. However, we apologize for any confusion regarding the location description and the parking charges. Your comments will be taken into consideration for future improvements. We appreciate your rating and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Buono

William

Viaggio con la famiglia
Mi è piaciuto: Servizi
👍
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear William,Thank you for taking the time to rate your stay at our hotel. We value your feedback and strive to provide a five-star experience for all our guests. If there is anything specific that we can do to improve and earn a five-star rating from you in the future, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

10/10 Eccellente

MELISA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel and very well kept up! Would definitely stay again!
Soggiorno di 4 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 3 apr 2024
Dear MELISA,Thank you for your perfect rating and kind words! We're delighted to hear that you found our hotel beautiful and well-maintained. It's wonderful to know that you enjoyed your stay with us and that you would choose to stay again in the future. We look forward to welcoming you back for another fantastic experience! Sincerely, Hotel Manager

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The best
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 3 apr 2024
Dear Daniel,Thank you for your perfect rating! We're thrilled to hear that you had an exceptional experience with us. Providing the best service possible is our goal, and we're delighted that we were able to meet your expectations. Your satisfaction means everything to us, and we look forward to welcoming you back for another fantastic stay in the future! Sincerely, Hotel Manager

10/10 Eccellente

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay with the family. Comfortable rooms and clean property.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Vanessa,We're delighted to hear that you and your family had a great stay with us! Providing comfortable and clean accommodations is our top priority, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you all back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Ingrid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfect location
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Ingrid,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Eccellente

JULIETA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is ok.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear JULIETA,Thank you for your review! We're glad to hear that your stay met your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 Soddisfacente

Kurt

Mi è piaciuto: Pulizia e personale e servizio
smell. noisy
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Kurt,We apologize for any inconvenience caused by the odor and noise during your stay. Your feedback is valuable to us, and we'll address these issues promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Eccellente

Liesbeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 29 mar 2024
Dear Liesbeth,Greetings! Knowing that you had a wonderful time while staying at our hotel made us happy. We are committed to providing the best service possible to our guests. Your perfect rating is a validation of our efforts and motivates us to keep providing our very best to you. We anticipate seeing you soon!Sincerely, Hotel Manager

10/10 Eccellente

Ute in

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Es war sehr sauber und die Sehenswürdigkeiten gut zu Fuß erreichbar. Frühstück auch wesentlich besser, als für den typisch amerikanischen Standard zu erwarten
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Ute in,Thank you for sharing your experience. We're glad to hear that you found the hotel to be clean and conveniently located. It's great to know that you enjoyed the breakfast as well. We appreciate your feedback and hope to welcome you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

Jeismari, Orlando

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My family and I stayed here for two nights. Check in was easy and quick. Staff was super friendly. Parking is $10 and fills up quickly. Overall, we enjoyed our stay. We only needed a place to sleep and shower since we were out and about and this was a good choice for that. The only negative thing is that the AC in the room wasn't the best.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Jeismari,Thank you for sharing your feedback! We're delighted to hear that you and your family enjoyed your stay overall, and we appreciate your compliments regarding the easy check-in process and friendly staff. We apologize for any inconvenience caused by the AC in your room and will address this issue promptly. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

8/10 Buono

Carol

Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Carol,Thank you for sharing your feedback! We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve, please feel free to let us know. Your input is valuable to us as we strive to enhance our guest's experiences. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely,Hotel Manager

10/10 Eccellente

Debbie

Mi è piaciuto: Pulizia
Very friendly staff and loved the cleanliness and look of room
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 26 mar 2024
Dear Debbie,Thank you for your glowing review! We're delighted to hear that our friendly staff made your stay enjoyable and that you appreciated the cleanliness and aesthetics of your room. Your satisfaction is our priority, and we look forward to hosting you again for another fantastic experience!Sincerely, Hotel Manager

8/10 Buono

John, Wahpeton

Viaggio con la famiglia
Nice location. Dated but not inconsistent with the price.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 26 mar 2024
Dear John,We appreciate your feedback and are glad to hear that you found our location favorable. While we understand your observation about the dated aspects, we strive to provide value for our guests. Thank you for recognizing the alignment between our pricing and offerings. We hope to welcome you back for another pleasant stay soon!Sincerely, Hotel Manager

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They had a pool and great hot tub!!
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Deborah,Thank you for your fantastic review and perfect rating! We're delighted to hear that you enjoyed our pool and hot tub facilities during your stay. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're thrilled that you had a great time. We hope to welcome you back for another refreshing stay in the future!Sincerely, Hotel Manager

8/10 Buono

Pattiann

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The continental breakfast every morning was wonderful, the staff was very friendly and welcoming, however, I did have problems with the cleanliness of my room. There was a hair in the shower from the previous occupant. They did not wipe down the desk area with a sink area, and when I did complain they used so much bleach in the room I could not breathe and it still wasn't totally clean.
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Pattiann,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our continental breakfast and found our staff to be friendly and welcoming. However, we sincerely apologize for the cleanliness issues you encountered in your room. This is not up to our usual standards, and we're sorry for any inconvenience it caused. Your comments will be shared with our housekeeping team to ensure that such lapses are addressed and prevented in the future. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Hotel Manager

6/10 Soddisfacente

Marielen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Property is very close to Historic downtown, we felt safe and quiet, however it is pretty run down. Looks like it was remodeled a few years back but there are many signs of humidity and mold growth, as well as being remodeled with very bad craftmanship. Needs better ventilation. Otherwise, staff eas very helpful and nice, breakfast was good.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Marielen,Thank you for sharing your feedback with us. We're glad to hear that you felt safe and appreciated the quietness of our property, as well as the convenience of our location near Historic downtown. However, we apologize for any inconvenience caused by the condition of the property. Your comments regarding humidity, mold growth, and craftsmanship will be addressed with our maintenance team to ensure improvements are made. We're pleased to hear that our staff was helpful and nice, and that you enjoyed the breakfast. Your feedback is valuable to us, and we hope to have the opportunity to provide you with an improved experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Dargel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Dargel,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific that made your stay perfect or any suggestions you have for us to maintain this level of excellence, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 Buono

Shaunak

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is conveniently located and very close to all the attractions. It is safe with a lot of families with young children staying at this property. The free breakfast is great! We got an early check in and late checkout which we appreciate. Two EV charging stations at the property were a major plus for us. The only negative point is the door to the bathroom is a barn door and is not comfortable when you are sharing the room with others. Overall our stay was very convenient and the staff were very nice.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Shaunak,Thank you for sharing your experience with us! We're delighted to hear that you found our property conveniently located and safe, with great amenities such as the free breakfast and EV charging stations. We're also glad that you appreciated the flexibility of the early check-in and late checkout. We apologize for any inconvenience caused by the barn door to the bathroom and appreciate your feedback on this matter. It's wonderful to hear that our staff were friendly and accommodating during your stay. We hope to welcome you back again soon for another convenient and enjoyable stay!Sincerely, Hotel Manager

8/10 Buono

Christine

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 13 apr 2024
Dear Christine,Thank you for sharing your feedback with us. While we're glad to hear that you had an overall positive experience during your stay, we also appreciate your candid feedback on areas where we can improve. Your feedback is invaluable to us as we strive to continually enhance our guest's experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Sincerely, Hotel Manager

10/10 Eccellente

Yashira

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and cozy
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager BWHI, il giorno 24 mar 2024
Dear Yashira,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 9048299088.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Virginia KnollGeneral ManagerBest Western Historical Inn

10/10 Eccellente

Hawk

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome shower! Exceptionally clean! Pillows were all too soft, but that was just for our tastes.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 23 mar 2024
Dear Hawk,Thank you for your outstanding review! We're thrilled to hear that you enjoyed our awesome shower and found our hotel exceptionally clean. Your satisfaction is our priority, and we're delighted that we met your expectations in these areas. We appreciate your feedback regarding the pillows and will take it into consideration for future improvements. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 22 mar 2024
Dear Daniel,Thank you for your outstanding rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our utmost priority, and we appreciate your kind feedback. If you ever find yourself in the area again, we'd be delighted to welcome you back for another fantastic stay. Safe travels!Sincerely, Hotel Manager

10/10 Eccellente

Jeanmarie, Lakeland

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good, very enjoyable close to the Historic Downtown area 5 min in car or 30 minutes walking. The motel has a good breakfast selection too.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 19 mar 2024
Dear Jeanmarie,Thank you for choosing to stay with us and for leaving a fantastic 5-star review! We're delighted to hear that you enjoyed your time with us and found our proximity to Historic Downtown convenient. It's great to know that our breakfast selection met your expectations. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

8/10 Buono

Carlos, Miami

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 20 mar 2024
Dear Carlos,We appreciate your feedback! Your satisfaction is paramount, and we're grateful for your positive review. We're committed to continual improvement, and we'll strive to make your next stay even better. Looking forward to exceeding your expectations on your next visit!Sincerely, Hotel Manager

8/10 Buono

Michelle, Hurst

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 18 mar 2024
Dear Michelle,Greetings! Your rating is duly noted. We value your feedback and are committed to continual improvement. Should you have any specific suggestions or concerns, feel free to share them with us. We're here to ensure your future experiences are exceptional.Sincerely, Hotel Manager

10/10 Eccellente

ErnestElaine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was very satisfied with my stay at Best Western. The staff was helpful and friendly, and the rooms were very clean. I have stayed here in the past and would stay here again.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 16 mar 2024
Dear Ernest Elaine,Thank you for your wonderful review! We're thrilled to hear that you had a satisfying stay at Best Western Historical Inn. It's fantastic to know that you found our staff helpful and friendly, and that the cleanliness of the rooms met your expectations. We truly appreciate your loyalty and look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

6/10 Soddisfacente

Lorraine

The cleaning person and attendants up front were very accommodating
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 16 mar 2024
Dear Lorraine,We're delighted to hear that our cleaning staff and front desk attendants were accommodating during your stay. Providing excellent service is our priority, and we're thrilled that they contributed to making your experience positive. Thank you for taking the time to share your feedback, and we hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Eccellente

Jacqueline, SAN JUAN PR

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient, close to Fountain of Youth and Castillo San Marcos.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 15 mar 2024
Dear Jacqueline,Thank you for sharing your positive feedback! We're glad to hear that you found our location convenient, especially in proximity to the Fountain of Youth and Castillo San Marcos. We aim to provide our guests with a convenient and enjoyable stay, and we're thrilled that we could meet your expectations. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager