Strutture B&B Hotels a St. Gallen

“The first room we were given smelled strongly of cigarette smoke, especially in the bathroom, which was unpleasant. I don’t understand how this wasn’t noticed or addressed before assigning the room to another guest. There were renovations taking place during my stay, and since I had to work from the hotel, the constant drilling noise made it very difficult to concentrate. I tried moving to the breakfast area after breakfast hours to work, but was immediately told it was forbidden to sit there,...

“La struttura necessita di una migliore manutenzione. Al mio arrivo il bagno era sporco e, nonostante abbia richiesto più volte l’intervento delle pulizie, dopo due giorni la situazione non era cambiata. La reception si è comunque dimostrata disponibile e mi ha assegnato un’altra stanza.”