Hotel vicino a St. Lukes Hospital - Kansas City

“This is a place to avoid like the plague! People are rude, stupid and they kept me waiting 45 min at the airport without calling the driver for the shuttle bus (because -they justified- they had guests to check in!!!) crazy! Ah, 45 min at 11:00 pm!! Not in the morning. I had to take an Uber an pay 15 $ because the service was awful! Just awful! They didn’t even gave me - refund for the 15$ Uber! Those people are the worst you can find! Angela, Andrew and the general manager, you guys need to...

“La pulizia della camera compreso il rifacimento del letto (non il cambio lenzuola ma solo fare il letto ) viene fatta solo ogni 3 giorni e questo non era scritto da nessuna parte al momento della prenotazione! Tutto il personale è molto gentile ma Nonostante l'abbia fatto notare, mi hanno risposto che è la loro politica interna. Non solo, dopo il terzo giorno si sono dimenticati della pulizia successiva e quindi hanno pulito al quinto dopo che ho chiesto di parlare con il manager! Si sono...

“We changed the room three times. We found the room messy...in the second room the towels dirty...”

“They couldn’t find our reservation so check in took forever. Husband and wife (I believe that’s what they were) were arguing about our reservation behind the counter. Walking down the hallway to the room, all we could smell was pot. That’s great if you’re into that. Not so great if you have health issues. Then the room window was right above a fluorescent light. It was VERY bright in the room all night. Entire property was run down. Absolutely disgusting place. Would never stay here again.”

“Love the studio”

“The first room I was in the floors were gross, i felt like I needed shoes on just to walk around. The toilet seat was very obviously not cleaned. Counters were dirty. They did move me to another room with no issues. That room was better but the walls were still dirty, floors were better but not great. The microwave barely worked. The beds made me feel itchy but that could’ve been because I was already grossed out. They staff was very kind but they would not give me a straight answer about when...

“My room was on the surface looked clean. However. There was trash in the bathroom floor so I knew it was not cleaned. The front desk said they would have the room cleaned. Again, on the surface it looked straightened up but the trash was still on the floor so it was again not cleaned. The hotel offered me 30,000 points . The points were not added to my account. When I called about it they only authorized 20,000 points. Don’t clean the room nor keep their word. That’s a double wammy in my...

“The room was clean and overall clean hotel”

“Great staff but room wasn’t good”

“This is our second time staying at this location and it has been wonderful each time. The front desk staff even offered us plates and silverware for the pizza that we ordered. Our room was clean and comfortable perfect for an overnight stay to catch our plane the next morning.”

“I stay just for a night, staff professional and very friendly. Good as well the restaurant with great choise of draft beer. Very good the shuttle bus to airport.”

“The staff were helpful and friendly. The breakfast was pretty good (variety of options); the waffles were a highlight for my fam. Our room was rather clean, and the bathroom was amply spacious. The pool was a bonus!”

“We have stayed at this property several times. Have had no issues. Hotel is in an area which I feel safe taking outdoor walks. Very quiet location even being in the flight path of Kansas City International Airport. This is one we will likely visit again.”

“Albergo recente e in ottima posizione lungo il fiume. Camere pulite e buon ristorante (a pagamento, come la colazione).”

“It was very comfortable and the staff was amazing!”

“Room was basic but very clean. Breakfast was very busy and could have had more options. Closes very early at 9. However it was very delicious and we were able to eat before hitting the road.”