4/10 Scarso
Carol
Viaggio di coppia
11 mag 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property is on top of a huge hill. Very hard to walk up but there is free parking near the beach so we drove to beach. Power on the island went out several times, while this is no fault of the owner or host of this property…. I called to see if they could help us as there was one plug that had power and we wanted to plug the fridge in so we didn’t lose all of the food we stocked for the week. The host screamed at me on the phone and told me to plug the fridge in with extension cord. I did not want to pull out fridge and damage floor. I wanted the host to help us and she refused and hung up on me. The owner was away on vacation and would not reply to my texts, when finally replying he insisted power was restored and it wasn’t. Again loss of power is not their fault but the extremely poor way in which we were treated was their fault. I have never been that disrespected by a vrbo owner and host. The owner was on vacation, he should have someone who is willing to help their renters when there is a problem. No communication !! The property is ailing. Rusted railings, unkept. Condo was clean. Parking is a nightmare. Restaurant on site was okay
Carol
Soggiorno di 7 notti a maggio 2024