Parco della struttura

Recensioni per Hôtel Reisen in The Unbound Collection by Hyatt

5 out of 5

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 390 su 518 recensioni" "
Valutazione di 8 - Buono. 89 su 518 recensioni" "
Valutazione di 6 - Soddisfacente. 22 su 518 recensioni" "
Valutazione di 4 - Scarso. 10 su 518 recensioni" "
Valutazione di 2 - Terribile. 7 su 518 recensioni" "

9,6/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alyssa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ideally located on the water with great views to the Modern Art Museum, completely walkable to Gamla Stan and all the restaurants, bars and shopping there. Highly recommend the bar, great cocktails, jazz the nights we were there, bar manager Denise was beyond wonderful. She explained much about the building and her part in designing the features of the bar, so impressive! Spa area was incredibly relaxing, sauna felt so good after being out walking, but be aware, when it’s time to close, the attendant will turn bright lights on, open the sauna door wide, and throw the pool cleaner into the plunge pool. Hurry up and gather your stuff, she is ready for you to get out! Up until that jarring ending, we were calm and winding down after a long day :) Front desk staff is helpful with arrangements and tickets, enjoyed talking to them and asking for recommendations. Really enjoyed an excellent stay!
Soggiorno di 3 notti ad aprile 2024
Risposta di Victoria, il giorno 29 apr 2024
Dear Alyssa,Thank you very much for your amazing review and scores! We are truly happy to hear that you enjoyed your stay with us!We hope to welcome you back to us in the nearest future for another exceptional stay!Kind regards,VictoriaHotel Reisen

10/10 Eccellente

Yasmeen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and great service
Soggiorno di 5 notti ad aprile 2024
Risposta di Victoria, il giorno 18 apr 2024
Dear Yasmeen,We would like to thank you for your amazing score and we hope to welcome you back to us in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms were clean and comfortable. Staff were friendly and helpful.
Soggiorno di 3 notti a marzo 2024
Risposta di Victoria, il giorno 14 apr 2024
Dear David,Thank you very much for your feedback and your kind words! We look forward to welcome you back to another exceptional experience with us.Kind regards,VictoriaHotel Reisen

10/10 Eccellente

alicia, CHICAGO

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved this friendly & helpful staff…, Selma, Miguel , Paulo, Annalice and all others were beyond professionals at providing their services to each guest. Hotel is beautiful inside and out ! Together it becomes the most amazing must stay hotel for its iconic historical significance! located perfectly at the heart of old town!
Soggiorno di 3 notti ad aprile 2024
Risposta di Victoria, il giorno 18 apr 2024
Dear Alicia,We would like to thank you for your very kind words about our team and that you had an amazing stay with us!We look forward to welcome you back to us in the nearest future for another exceptional experience!Kind regards,VictoriaHotel Reisen

10/10 Eccellente

Herbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fully in line with out expectations
Soggiorno di 3 notti ad aprile 2024
Risposta di Victoria, il giorno 18 apr 2024
Dear Herbert,We are very happy to hear that we met all your expectations and that you enjoyed your stay with us! We look forward to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 Eccellente

JUAN MANUEL

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good Hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Victoria, il giorno 18 apr 2024
Dear Juan,We would like to thank you for kind review and amazing scoring!We hope to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

8/10 Buono

Oliver

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bei dieser Unterkunft hat uns am meisten das freundliche und hilfsbereite Personal in allen Bereichen des Hotels beeindruckt. Wir sind als Familie mit unseren erwachsenen 2 Kindern gereist. 2 EZ und 1 DZ; 4 Übernachtungen. Warum allerdings ausgerechnet das DZ am kleinsten war, erschließt sich uns nicht. Ebenso das dieses DZ trotz zweimaliger Ankündigung nicht am Tag vor der Abreise gereinigt wurde, ebenfalls nicht. Na ja. Der in den Fotos dargestellte Pool, ist das Kaltwasserbecken der kleinen Sauna. Einen separaten Pool gibt es nicht. Ansonsten eine interessante Stadt mit einem zentralen Hotel. Wir konnten Alles zu Fuß erschließen.
Soggiorno di 4 notti a marzo 2024
Risposta di Victoria, il giorno 13 apr 2024
Dear Oliver,Thank you for taking your time to give us a feedback.We are very happy to hear that you enjoyed your stay with us and I will definitely forward your kind words about our team.We look forward to welcome you back in the nearest future! Kind regards,VictoriaHotel Reisen

10/10 Eccellente

Rochelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a good stay and everyone was helpful. The room was clean and comfortable. The heater wasn't working but we were only there for one night and the blankets kept us warm. The receptionist got maint. there as soon as we told her. I'd stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Victoria, il giorno 21 mar 2024
Dear Rochelle,Thank you for your review and amazing scores!We are very happy to hear that you had a good stay with us.We are truly sorry for the inconvenience that you experience with the heat in the room and we have forwarded your message to our maintenance manager for further actions to be taken.We hope to welcome you back soon and deliver an experience that exceeds your expectations.Kind regards,VictoriaHotel Reisen

10/10 Eccellente

Rebecca Claire

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I chose one of the sea view rooms that was slightly more expensive, and smaller, then the other rooms, but it was worth it to see the gorgeous view of the city in the sunshine. The staff were very helpful and polite, the food in the hotel restaurant was the best meal we had in Stockholm and priced very well in such an expensive city. We didn’t have time to visit the spa sadly but looked lovely.
Soggiorno di 3 notti a marzo 2024
Risposta di Victoria, il giorno 11 mar 2024
Dear Rebecca,Thank you very much for your fantastic review and scoring!We are very happy to hear that you had a pleasant stay here with us in Stockholm and that you enjoyed your experience in our restaurant.We will forward your kind words to our chef in the restaurant.We hope to welcome you back for another amazing stay with us and maybe this time you will find the time to visit our lovely spa!Kind regards,VictoriaHotel Reisen

10/10 Eccellente

Vaughn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at this hotel made our stay utterly fabulous. From arranging spa services to going the extra mile to outsource a bakery for special cake delivery, they couldn't have been more polite, kind, patient and accommodating!
Soggiorno di 2 notti a marzo 2024
Risposta di Victoria, il giorno 8 mar 2024
Dear Vaughn,Thank you very much for your fantastic review!We are happy that you enjoyed your stay with us and we look forward to welcome you back in the future!I hope the cake was delicious!Kind regards,VictoriaHotel Reisen Stockholm

10/10 Eccellente

Wendy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel. Brilliant location. Superb staff.
Soggiorno di 4 notti a febbraio 2024
Risposta di Victoria, il giorno 2 mar 2024
Dear Wendy,Thank you very much for your fantastic review!We are happy that you enjoyed your stay with us and we look forward to welcome you back in the future!Kind regards,VictoriaHotel Reisen Stockholm

10/10 Eccellente

Armando

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service, good breakfast and bar. The room was very clean, best bed until now!
Soggiorno di 2 notti a febbraio 2024
Risposta di Victoria, il giorno 22 feb 2024
Dear Armando,Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our bed to be the best bed until now! It's wonderful to know that our excellent service, good breakfast, and the bar met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Kind regards,VictoriaTeam Reisen

10/10 Eccellente

Nathalie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
xxx
Soggiorno di 3 notti a febbraio 2024
Risposta di Elise, il giorno 24 feb 2024
Hi Nathalie,Thank you for the wonderful review! We're delighted to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our top priority, and we're thrilled that we met your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Elise, il giorno 24 feb 2024
Hi Thomas,Thank you for the excellent review! We're thrilled to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Eccellente

Stuart

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was pretty much perfect with excellent staff and the location is excellent. We will visit again in the summer and will definitely stop here
Risposta di Victoria, il giorno 22 feb 2024
Dear Stuart,Thank you for your amazing rating! We're thrilled to hear that you had a perfect experience at our hotel. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another exceptional stay in the summer!Kind regards,VictoriaTeam Reisen

8/10 Buono

Therese

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Elise, il giorno 3 feb 2024
Kära Therese,Tack för ditt omdöme och en stark åtta av tio! Vi uppskattar att du tog dig tid att dela din erfarenhet. Om det finns några specifika områden där vi kan förbättra eller om det fanns särskilda aspekter som du uppskattade, var vänlig att låta oss veta. Dina insikter är värdefulla för oss, och vi strävar efter att göra varje gästs vistelse ännu bättre. Vi ser fram emot att få nöjet att välkomna dig tillbaka för en ännu mer njutbar upplevelse.Vänliga hälsningar,Team Reisen

10/10 Eccellente

Bjørn

Soggiorno di 2 notti a gennaio 2024
Risposta di Elise, il giorno 3 feb 2024
Dear Bjørn,Thank you for your outstanding 10 out of 10 rating! We're thrilled that you had such a fantastic experience at our hotel. If there are specific highlights or aspects that contributed to your perfect rating, we would love to hear more about it. Your satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future.Warm regards,Team Reisen

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Riktigt bra 👍
Trevligt hotell med ok gym och fin bastu med skönt svalkande pool. God mat på restaurangen och god frukost 👍 Vi kommer garanterat tillbaka.
Soggiorno di 1 notte a gennaio 2024
Risposta di Elise, il giorno 3 feb 2024
Kära Robert,Tack så mycket för din fantastiska recension och de generösa 10 av 10! Vi är glada att höra att du uppskattade vårt trevliga hotell, gymmet, den härliga bastun med den svalkande poolen och såklart den goda maten på restaurangen samt frukosten. Det gläder oss att du planerar att komma tillbaka, och vi ser fram emot att få välkomna dig igen!Vänliga hälsningar,Team Reisen

10/10 Eccellente

Fredrik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a gennaio 2024
Risposta di Elise, il giorno 24 feb 2024
Dear Karen,Thank you for your wonderful review! We're delighted to hear that you rated your experience with us a perfect 5 out of 5. Your satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations during your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Eccellente

Christopher

Soggiorno di 5 notti a dicembre 2023
Risposta di Elise, il giorno 3 feb 2024
Dear Christopher,Thank you for your amazing 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience at our hotel. If there are specific highlights or aspects that stood out during your stay, we'd love to know more. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Team Reisen

10/10 Eccellente

Riley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 4 notti a novembre 2023
Risposta di Elise, il giorno 24 feb 2024
Dear Riley,Thank you for the fantastic review! We're thrilled to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful stay here during holidays. Very clean and pretty. The spa was such a nice surprise. Walking distance to everywhere!
Soggiorno di 2 notti a dicembre 2023
Risposta di Elise, il giorno 3 feb 2024
Dear Michelle,Thank you so much for your amazing 5 out of 5 review! We're thrilled to hear that you had a wonderful stay with us during the holidays. It warms our hearts to know that you found our hotel clean and pretty, and that the spa was a pleasant surprise for you. We take pride in our convenient location, and it's fantastic to hear that it added to your overall experience. We appreciate your kind words and look forward to welcoming you back for another delightful stay.Best regards,Team Reisen

10/10 Eccellente

Ola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Elise, il giorno 3 feb 2024
Kära Ola,Tack för din perfekta 10 av 10-betyg! Vi uppskattar verkligen över att höra att du hade en så fantastisk upplevelse på vårt hotell. Om det finns något specifikt som imponerade på dig eller om du har några förslag till förbättringar, hör gärna av dig med mer information om din vistelse. Din tillfredsställelse är vår högsta prioritet, och vi ser fram emot att ha nöjet att välkomna dig igen i framtiden.Vänliga hälsningar,Team Reisen

10/10 Eccellente

Monika

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Elise, il giorno 3 feb 2024
Dear Monika,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had an excellent experience at our hotel. If there are specific highlights or aspects that made your stay memorable, please feel free to share. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Team Reisen

10/10 Eccellente

Ingrid

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is built on a historic building but it was incredibly clean, comfortable and cozy. We did not get any eerie vibe at all. Staff were very professional and friendly. Location is 2min walk away from the Royal Palace and right in the middle of the old town, Gamla Stan. Definitely recommend to stay here!
Risposta di Elise, il giorno 3 feb 2024
Dear Ingrid,Thank you for taking the time to share your wonderful 5 out of 5 review! We are thrilled to hear that you enjoyed your stay in our historic building and that the cleanliness, comfort, and coziness met your expectations and we appreciate your kind words about our professional and friendly staff. Being just a 2-minute walk away from the Royal Palace and located in the heart of Gamla Stan adds to the charm, and we're delighted that you would recommend staying with us. We look forward to welcoming you back for another fantastic experience!Warm regards,Team Reisen

6/10 Soddisfacente

Siu Chung Kevin

Soggiorno di 1 notte a dicembre 2023
Risposta di Elise, il giorno 3 feb 2024
Dear Siu Chung Kevin,Thank you for sharing your feedback and giving us a rating of 6 out of 10. We appreciate your honesty and would love to learn more about your experience. If there are specific areas where we can improve or if there were aspects that didn't meet your expectations, please feel free to provide more details. Your insights are valuable to us, and we are committed to enhancing our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,Team Reisen

10/10 Eccellente

Marianne

Viaggio con la famiglia
Soggiorno di 2 notti a dicembre 2023
Risposta di Elise, il giorno 25 dic 2023
Kära Marianne, Tack så mycket för din fantastiska 10/10 recension! Det gläder oss enormt att höra att du hade en sånn positv upplevelse. Vi ser fram emot att få välkommna dig tillbaka för en lika underbar upplevelse i framtiden. Med vänliga hälsningar,Team Reisen

10/10 Eccellente

Anette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Elise, il giorno 23 dic 2023
Kära Anette,Tack för din fantastiska 10/10 bedömning! Vi är glada att höra att du hade en underbar upplevelse under din vistelse. Om du har några specifika kommentarer eller förslag att dela med dig av, tveka inte att berätta. Vi strävar alltid efter att göra våra gästers upplevelser ännu bättre.Vi ser fram emot att välkommna dig igen i framtiden. Vänliga hälsningar,Hotel Reisen

8/10 Buono

Ross

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice but far too noisy
A nice hotel and great location. Service was friendly. Main issue was with the room - it was 1st floor and window opened onto the small lane beside and we were woken at 5:30am and 7am when deliveries and bin pickups happened. Far too noisy.
Soggiorno di 2 notti a dicembre 2023
Risposta di Elise, il giorno 25 dic 2023
Dear Ross, Thank you for your honest and overall positive review, we're delighted to hear that you found our location and service great. We apologize for the disturbance caused by the street noise during your stay. If you decide to return, please let us know in advance, and we'll do our best to allocate a room away from any potential noise. Your satisfaction is important to us, and we look forward to the opportunity to enhance your experience on your next visit. Thank you for choosing our hotel. Warm regards, Team Reisen

10/10 Eccellente

Joachim

Viaggio con la famiglia
Jul 2023
Det var så fint hotel, dejligt beliggende i gamle stad. Gode værelser og lækkert med Nordic suite. Med sauna og badekar. Der er dejligt spa i kælderen, men havde ikke brug for dette.
Soggiorno di 2 notti a dicembre 2023
Risposta di Elise, il giorno 3 feb 2024
Dear Joachim,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at our hotel and found the Nordic suite to your liking. It's wonderful to know that the location, rooms, and amenities, including the sauna and bathtub, met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Best regards,[Team Reisen

10/10 Eccellente

Anders

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Helg i STOCKHOLM
Mycket fint hotell med suveränt läge.
Soggiorno di 1 notte a dicembre 2023
Risposta di Team Reisen, il giorno 18 dic 2023
Hej Anders, Tusen tack för din fina recension. Vi är så glada att höra att du uppskattade din vistelse hos oss.Ser fram emot att välkomna dig tillbaka snart igen!Med varma hälsningar

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastiskt
Jättefint läge och fantastiskt boende alldeles bredvid slottet. Nära till allt Stockholm har att erbjuda och fina lokaler.
Soggiorno di 1 notte a dicembre 2023
Risposta di Team Reisen, il giorno 18 dic 2023
Hej Martin, Tusen tack för din positiva recension, vi hoppas att vi får möjlighet att välkomna dig tillbaka snart igen. Med varma hälsningar

10/10 Eccellente

Mia

Soggiorno di 1 notte a dicembre 2023
Risposta di Elise, il giorno 26 dic 2023
Dear Mia,Thank you for the perfect 10/10 review! We look forward to welcoming you back. Warm regards, Hotel Reisen

10/10 Eccellente

Sindre S

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Elise, il giorno 26 dic 2023
Dear Sindre, Thank you for the perfect 10/10 rating! We look forward to welcoming you back. Warm regards,Team Reisen

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Elise, il giorno 23 dic 2023
Dear John, Thank you for you 5/5 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future. Best regards, Hotel Reisen

10/10 Eccellente

Janette Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel though the room was perhaps somewhat smaller than I had anticipated. Great location in the Old Town. Lovely breakfast.
Soggiorno di 2 notti a dicembre 2023
Risposta di Team Reisen, il giorno 18 dic 2023
Dear Janette, Thank you very much for taking the time to leave us with you kind review. We are happy to hear that you have enjoyed your stay with us, and hope to see you back with us soon again. Warm Regards

10/10 Eccellente

Patrik Sleepy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Elise, il giorno 24 feb 2024
Dear John,Thank you for your glowing review! We're thrilled to learn that you rated your experience with us a perfect 5 out of 5. Your satisfaction is our top priority, and we're delighted to have met your expectations during your stay.We look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Team Reisen

10/10 Eccellente

Matty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Victoria, il giorno 2 mar 2024
Dear Matty,Thank you very much for the amazing score!We are very happy to see that your stay was very enjoyable and we look forward to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen Stockholm

8/10 Buono

Monica

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

SHINSUKE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Elise, il giorno 9 dic 2023
Dear Shinsuke, Thank you for you 5/5 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future. Best regards Hotel Reisen

8/10 Buono

Jenny

Soggiorno di 3 notti a novembre 2023
Risposta di Elise, il giorno 9 dic 2023
Dear Jenny, Thank you for feedback and rating of 8/10. We appreciate your input, and we're always looking for ways to improve our guest's experiences. If you have any specific suggestions or comments to help us reach a 10/10 experience on your next visit, please feel free to share them. We hope to welcome you back and provide an even better stay in the future. Best regards,Hotel Reisen

10/10 Eccellente

John Henry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a novembre 2023
Risposta di Elise, il giorno 9 dic 2023
Dear John Henry, Thank you for you 5/5 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future. Best regards,Hotel Reisen

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Elise, il giorno 9 dic 2023
Dear John, Thank you for you 5/5 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future.Best regards,Hotel Reisen

10/10 Eccellente

Rachael

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great city get away with sauna
Lovely stay. Excellent facilities, especially the sauna and plunge pool in the Tjärn. Would definitely stay here again.
Soggiorno di 2 notti a novembre 2023
Risposta di Team Reisen, il giorno 18 dic 2023
Dear Rachael, Thank you very much for choosing our hotel for your stay, and we are so delighted to hear that you enjoyed it!Warm Regards

10/10 Eccellente

Tobias

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di elise, il giorno 9 dic 2023
Kära Tobias,Tack för din fantastiska 10/10 bedömning! Vi är glada att höra att du hade en underbar upplevelse under din vistelse. Om du har några specifika kommentarer eller förslag att dela med dig av, tveka inte att berätta. Vi strävar alltid efter att göra våra gästers upplevelser ännu bättre.Vi ser fram emot att välkommna dig igen i framtiden.Vänliga hälsningar,Hotel Reisen

10/10 Eccellente

Alexandra

Soggiorno di 1 notte a novembre 2023
Risposta di Elise, il giorno 9 dic 2023
Dear Alexandra, Thank you for you 10/10 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future. Best regards, Hotel Reisen

10/10 Eccellente

Amber

Soggiorno di 1 notte a novembre 2023
Risposta di Elise, il giorno 9 dic 2023
Dear Amber, Thank you for you 10/10 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future. Best regards, Hotel Reisen

10/10 Eccellente

Stephen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely hotel in a great location. Staff were top class.
Soggiorno di 2 notti a novembre 2023
Risposta di Team Reisen, il giorno 4 dic 2023
Thank you so much for your kind review!We hope to welcome you back soon again. Best Regards