Hotel con piscina a Summer Haven

“Great place”

“La ragazza alla reception è stata stupenda. La struttura è pulita ed accogliente. Quindi la consiglio. Non sono contenta della poca disponibilità e non conoscenza del problema della celiachia del ragazzo del buffet, il quale mi ha liquidato dicendo che fosse una sua scelta la non presenza del pane senza glutine e facendo un elenco di prodotti assenti come il latte di soia. Come se la celiachia fosse una scelta. Peccato.”

“The carpet felt sticky, the staff was very helpful after a problem with my room she was able to find me a nicer room with a partial ocean view and she always referred to me by name which was very kind. The pool situation was terrible, no one was monitoring the people drinking alcohol with children inside the pool, the adults drinking never left the pool to use a restroom while the drinking continued non stop. Children were not being monitored. There were not enough seats for the amount of people...

“This hotel would merit a five stars but the staff is very untrained and overwhelmed. We ran out of towels at the pool, out of coffee during breakfast and each time you asked someone they seemed overwhelmed not knowing what to do. The breakfast à la carte is very very limited without a waiter who actually knows how to take orders. Everything was so slow and it was not even busy! Very limited table seating for breakfast. Pool very small. Somehow it looks like they build a big hotel without...

“Had a couple across the room arguing all night long and was able to hear throughout the floor. Staff was notified”

“We have been going here for 9 years and have always had a GREAT experience!!”

“I know that Expedia has nothing to do with this. But it’s very frustrating that Hilton chains do not allow people who travel a lot to use a fire stick with their TV. They won’t allow that use and I don’t understand why? Don’t they want us to come back? We’ll search for a hotel that will.”

“It was a little bit of a slow time when we were there and we used valet service which probably wasn't necessary they were very prompt and helpful but we were only staying for one night which sort of added to the chaos because of getting things set up but for more than one night they have an excellent service”