Hotel a Sumrall

“The staff was great and check in was easy. I really appreciated the upfront information about renovations going on made expectations better.”

“Our room was pristine and decorated beautifully, the breakfast was delicious and served by the hosts, plus they were also very friendly.”

“The entire property is well kept.”

“Late arrival with friendly help to get settled- love those cookies!!!”

“The hotel is completely under renovation which we were not informed of when booking. No restaurant open. Our first room was unclean and someone had been laying on the bed. Front desk was helpful getting a new room. Coffee in lobby with no tops for cups. Very unpleasant experience. I typically expect more from Indigo.”

“Ms Angela, Ashley and Breakfast Lady were Great however your cleaning staff not Friendly at all. They would not speak or say "excuse me" when coming off elevator just pushed pass the guests. You have a nice property but dog poop area right out front where sitting to enjoy scenery, No Sir. We enjoyed but a few of us were not happy with this property.”

“I had a really bad experience, It was expensive $67,59 for a really smelly and nasty room, the bathroom was very dirty and with stained towels, the toilet and tub were filthy and disgusting. I was desperate to get a room to stay only one night, because l was exhausted after driving my truck for 8 hrs. The worst part was the bathroom.AWFUL EXPERIENCE AND SERVICE. Don’t stay there please ever!!”

“Rooms were awful, one had a broke door. Both were just not clean. The “non-smoking” hotel reeked or weed and cigarette smoke.”

“Staff very nice and helpful, clean rooms, overall nice place. It would be nice to have Breakfast included at a hotel when paying 200 plus per night. 12$ per person for breakfast”

“The smoke alarm in 316 was missing which caused us not to get a good nights sleep. I am sure that is against fire code.”

“The rooms are small and there wasn’t much of a selection at breakfast”

“The room was clean and the staff was friendly, knowledgeable and helpful with every request I had. Great place to stay!!!”

“After we guaranteed our reservation, we arrived to be told that the hotel was sold out and we needed to find another hotel. The clerk was unprofessional clicking her nails and not bothering to look at us. When I asked why were weren't told after guaranteeing our reservation through Expedia we were told that it was our problem not theirs. We were given 4 names of hotels but no help in securing accommodations. Awful customer service.”

“The AC was the only good thing about it. It is full of bums, and they overprice everything. They put me into a dirty room when I first checked in, with holes in the sheets and the curtains, dirt on the walls and some kind of black substance that looked like mold. If you can afford not to, do not stay here.”

“Absolutely terrible. It was so dirty, our bed sheets had sweat stains and there was a pillow on the bed with BLOOD on it. Absolutely filthy and would not recommend”

“The room was clean and the beds were very comfortable.”

“Just don’t do it. The room smelled awful, rust in the bottom of the bathtub, mold or some sort of fungus on the floor leading to the wall, paint on the bedding, smelt like urine. Even the guy at the front desk said it will take an act of congress to get your money back from a refund. We left instantly after seeing our room. Run.”