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Recensioni per The Mirage Alexandra Headland

3 out of 5
The Mirage Alexandra Headland
6 Mari Street, Alexandra Headland, QLD

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 299 su 477 recensioni" "
Valutazione di 8 - Buono. 140 su 477 recensioni" "
Valutazione di 6 - Soddisfacente. 28 su 477 recensioni" "
Valutazione di 4 - Scarso. 8 su 477 recensioni" "
Valutazione di 2 - Terribile. 2 su 477 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Katrina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything was great except for having no aircon in the bedrooms. The main bedroom was very hot making it uncomfortable to sleep in. The rest of the apartment was fine. Friendly staff. Awesome pool. Nice views.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 18 feb 2024
Thank you for your review.

8/10 Buono

Heather

Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 23 gen 2024
Thank you for your review

10/10 Eccellente

ANDRE

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We had a wonderful stay. Very friendly, helpful staff. Facilities were amazing. Will definitely return with family. Thank you for a lovely stay.
Soggiorno di 5 notti a dicembre 2023
Risposta di Management, il giorno 19 dic 2023
Thank you Andre, We are happy to hear you and your family enjoyed your holiday at The Mirage and look forward to seeing you back for another holiday.

8/10 Buono

Rochelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We found the facilities & location great for our needs. As we had grandchildren & family visit us, to celebrate our birthdays & having the playground, skate park, beach close by, as well as The Mirage’s wonderful swimming/ bbq facilities, gave us variety of options to keep us all happy. We booked a lovely 3 bedroom for ourselves, my parents & sister. We had two cars over 2 of our 3 night stay & would have be great to have the second car remain in the visitors car park instead of moving it twice. We noticed was shower pressure in ensuite & main bathroom wasn’t the best. Taking some time for the hot water to arrive & spending longer time washing shampoo from hair. The unit was very comfortable & we enjoyed staying there.
Soggiorno di 3 notti a novembre 2023
Risposta di Management, il giorno 6 nov 2023
Thank you for your review, we are pleased you had a lovely family holiday at The Mirage.

8/10 Buono

Carla

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Enjoyed the quiet location but still so close to the beach. Facilities for kids are great. Spacious apartments with lovely views. Furniture and decor is just a bit tired, however expected that when booking so it wasn’t a surprise and I felt the price reflected that.
Soggiorno di 6 notti ad agosto 2023
Risposta di Management, il giorno 1 set 2023
Thank you for your review

10/10 Eccellente

Todd

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
A real tranquil getaway
Soggiorno di 3 notti ad agosto 2023
Risposta di Management, il giorno 31 ago 2023
Thank you for your review. We hope to see you come back for another holiday at The Mirage

8/10 Buono

Tara

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff on check out quite rude
Soggiorno di 3 notti a luglio 2023
Risposta di Management, il giorno 9 lug 2023
Thank you for your feed back,

10/10 Eccellente

Matiu

Soggiorno di 2 notti a luglio 2023
Risposta di Management, il giorno 28 lug 2023
Thank you for your review.

10/10 Eccellente

Mandy, Tumbler ridge

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location and nice and quiet as it’s off the Main Street, good facilities, tennis courts, basketball, pools, bbq, sauna and gym all amazing.
Soggiorno di 8 notti a giugno 2023
Risposta di Management, il giorno 3 lug 2023
Thank you for your review, We are pleased to hear you enjoyed your stay at The Mirage

10/10 Eccellente

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Love the location, quiet but close to beach and shops etc. Views of ocean and park with lake. Easy walk to Mooloolaba for shopping or eating. Lovely patisserie nearby for indulgent morning tea. Friendly welcome, unit well equipped and comfortable. Only suggestions are for another lamp in lounge and bigger hairdryer. Looking forward to our next stay.
Soggiorno di 3 notti a giugno 2023
Risposta di Management, il giorno 5 giu 2023
Thank you for your review, We are so pleased you enjoyed your stay at The Mirage Resort Alexandra Headlands. We hope to see you back for another holiday.

8/10 Buono

Terry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Visually appealing and well maintained complex, great setting, organised visitor's carpark. Beach ,walk and bike track, park, bowling alley, shops and cafes within walking distance. The only negative was the humming noise at night. Probably would only bother noise sensitive people.
Soggiorno di 3 notti a maggio 2023
Risposta di Management, il giorno 27 mag 2023
Thank you for the review.

8/10 Buono

Ray

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Unfortunately no Foxtel but did have Amazon Prime
Soggiorno di 3 notti a maggio 2023
Risposta di Management, il giorno 26 mag 2023
Thank you for your review. Although all of our apartments have Foxtel.

8/10 Buono

Shane

Mi è piaciuto: Pulizia e comfort della camera
Week of cloudy weather on the Sunshine coast :)
This was a nice and affordable place to stay, one street over from the beach. Really enjoy staying in apartments and this one was comfortable with nice kitchen, outdoor seating, comfortable bed and plenty of space. Parking was good and overall facility was very good. Would stay again
Soggiorno di 8 notti a maggio 2023
Risposta di Management, il giorno 19 mag 2023
Thank you for your review! We hope to see you back again soon for some sunny weather.

10/10 Eccellente

Jenna Marie

Soggiorno di 3 notti a maggio 2023
Risposta di Management, il giorno 21 giu 2023
Thank you Jenna for your review. Hopefully we will see you back again soon.

10/10 Eccellente

Jack

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We have young kids, and the mirage was great for us. We loved it.
Soggiorno di 4 notti ad aprile 2023
Risposta di Management, il giorno 14 apr 2023
Thank you for the review. We hope to see your family back again soon.

10/10 Eccellente

Nola

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Quiet atmosphere, close to the beach. Lovely pool area in the complex. Easily assessable with great parking for visitors
Soggiorno di 5 notti ad aprile 2023
Risposta di Management, il giorno 11 apr 2023
Thank you for your review, we hope to see you back for another enjoyable family holiday at The Mirage Alexandra Headland

8/10 Buono

Pablo

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2023
Risposta di Management, il giorno 2 mag 2023
Thank you for your review.

10/10 Eccellente

Emma

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We loved that the property was only a block from the beach so easy walking distance. Being just a little off the Esplanade meant you could avoid all the traffic noise. Great kids playground and coffee shop right at your doorstep.
Soggiorno di 6 notti ad aprile 2023
Risposta di Management, il giorno 8 apr 2023
Thank you for your review, We are happy to hear you enjoyed your stay with us at The Mirage Resort and we hope to see you and your family back again for a holiday.

10/10 Eccellente

Jaron

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place was perfect. The receptionist was amazing, friendly & very helpful.
Soggiorno di 6 notti a marzo 2023
Risposta di Mirage, il giorno 18 mar 2023
Thank you for the great review Jaron! Hope to see you back again soon!

10/10 Eccellente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The unit was clean and spacious. The pool area was fantastic for adults and kids. Management were friendly and helpful. Beach was a short walk away. Would definitely recommend
Risposta di Mirage, il giorno 5 mar 2023
Thank you for your review! Hope to see you back again soon!

8/10 Buono

Bruce

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a group of old friends travelling for a golf weekend. The property was excellent for the price we paid. We had 2 really big 3 bedroom units with ocean views. A walk to Alexandra Headland Surf Club and beach. A number of cafes and restaurants within walking distance nearby. One hiccup we had confirmed a number of times before arrival we would get 1 Queen Bed and 2 singles in each of the bedroom. We were originally moved to separate floors to accommodate this. When we arrived this had been changed the day before. We had one person who had dropped out so it was ok for us but could have been annoying. We were offered a roll away bed which would have helped but was not what we booked.
Soggiorno di 3 notti a maggio 2022
Risposta di The Mirage Team, il giorno 4 giu 2022
Hi Bruce Thank you very much for taking the time to give us feedback, we really appreciate it. We apologise again that we could not accommodate your request. Unfortunately we can't always guarantee that you will be allocated to a particular requested configuration. We are really glad you enjoyed your golf weekend away and hope to see you again in the future.

8/10 Buono

Stacy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great base for visiting attractions and getting out and about.
Soggiorno di 3 notti a maggio 2022
Risposta di The Mirage Team, il giorno 4 giu 2022
Thanks for your feedback! We are glad you enjoyed your stay.

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly staff and great service
Soggiorno di 3 notti a marzo 2022
Risposta di The Mirage, il giorno 11 apr 2022
Amazing review. Thank you Michelle!

10/10 Eccellente

Jeffrey

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly service
Soggiorno di 2 notti a marzo 2022
Risposta di The Mirage, il giorno 11 apr 2022
Thank you Jeffrey for the review!

10/10 Eccellente

Alicia

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved everything about our stay. Great for kids! Amazing pools. Easy parking. Walking distance to the beach. Very clean. Lovely staff. Five out of five!
Soggiorno di 2 notti a febbraio 2022
Risposta di The Mirage, il giorno 11 apr 2022
Thank you for the review Alicia! Hope to see you back again soon!

10/10 Eccellente

Carsten

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
nice holiday place
Nice pool and good sized rooms.
Soggiorno di 6 notti a gennaio 2022

10/10 Eccellente

Jodie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 5 notti a dicembre 2021

10/10 Eccellente

melanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a ottobre 2021

8/10 Buono

Jason

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Property was in a great location and walking distance to the beach and restaurants.
Soggiorno di 2 notti a settembre 2021
Risposta di Reception, il giorno 7 set 2021
Thank you for your review! We hope to see you back again soon.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
3 bedroom unit was very spacious and comfortable. Clean and well maintained. Comfy beds.
Soggiorno di 1 notte ad agosto 2021
Risposta di Reception, il giorno 24 ago 2021
Thank you for your great review. We hope to see you back again soon!

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a giugno 2021

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Bloody Long Walk weekend
We had a great stay at the Mirage. We had a 3 bedroom apartment which was very spacious and comfortable. The view over the lake was a bonus.
Soggiorno di 2 notti a maggio 2021
Risposta di The Mirage, il giorno 31 mag 2021
Thank you for your review! We hope to see you again soon!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Stay was ok the only thing was the couch had a smell to it and had stains all over it. Pool area was great. They had strict rules on how many guests in the room and no parties because of residents
Soggiorno di 1 notte a febbraio 2021

2/10 Terribile

Ameena, Melbourne vic

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Rhe property was dirty, not maintained and definitely nor a 4.5 star accommodation.
Soggiorno di 8 notti a gennaio 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Just a great apartment ,clean well equiped located one street back from main beach ,netflix and easy wifi .
Soggiorno di 2 notti a gennaio 2021

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Pleasant stay. Good amenities. Car parks are very tight - we had a lot of difficulty getting our car into our allotted park. Our room had a few cleaning and maintenance issues, but nothing overly significant. Minor issues like no face washers and not enough towels supplied (4 when we booked for 5). Pool was heated and the kids loved it. Advertised ‘ocean view’ is really a partial view between buildings.
Soggiorno di 5 notti a gennaio 2021
Risposta di Mirage, il giorno 12 gen 2021
Hi there Thanks for taking the time to provide us with feedback. We greatly appreciate it. We will inform our staff to let them know of the items missing. Otherwise we hope you enjoyed your stay and glad the kids loved our amenities. Kind Regards The Mirage

10/10 Eccellente

Tegan, North Lakes

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The fact that we had a private garage was nice. Only issue was during our second day someon parked in front of our garage door while we were out, and stayed there for a few hours. We just parked in visitors parking aince we were going out later, but not really great practice since it was an obvious garage door.
Soggiorno di 2 notti a novembre 2020
Risposta di The Mirage , il giorno 12 gen 2021
Hi Tegan We apologise that someone parked infront of your garage as there are clearly visitors car parks for that reason. If that happens in future please let us know and we can work out whos car it belongs to. Kind Regards The Mirage

10/10 Eccellente

Kaino, Gold Coast

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great staff, great rooms and facilities. Had a room on the top floor with private bbq on the roof. Very clean, great pool area, close to shops and beach (150m).
Soggiorno di 2 notti a novembre 2020
Risposta di Wendy, il giorno 18 nov 2020
Thanks so much, Glad you enjoyed your stay

8/10 Buono

Mus, Yeppoon

Viaggio con la famiglia
Loved the swimming pool, BBQ area, and gym. The garage parking was small and tight - couldn't fit out people mover in it
Soggiorno di 7 notti a settembre 2020
Risposta di Wendy, il giorno 18 nov 2020
Thanks for the feedback, glad you loved our beautiful pool.

10/10 Eccellente

Kerri, Kingaroy

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Can’t wait to go back for a longer stay! Room was perfect size for us - 3 adults 4 kids - very comfy!
Soggiorno di 1 notte a settembre 2020
Risposta di The Mirage, il giorno 22 set 2020
We are so glad you enjoyed your stay and loved the resort! Look forward to your next visit. Kind Regards, The Mirage Team

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a settembre 2020
Risposta di The Mirage, il giorno 22 set 2020
Thanks you. We hope to see you again soon!

10/10 Eccellente

Alicia, Gold Coast

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was clean but old. We stayed because of the pool. It is lovely. Also a great location with the park and beach close by. The kids loved it.
Soggiorno di 2 notti ad agosto 2020
Risposta di The Mirage, il giorno 28 ago 2020
Hi Alicia Thanks so much for your feedback! As each apartment are privately owned and furnished differently, we will pass on this feedback to the owner. Glad you and the family enjoyed your stay. Hope to see you again in the future! Kind Regards, The Mirage

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia
I absolutely loved the ocean views, couldn’t use the bbq as it was dirty
Soggiorno di 2 notti ad agosto 2020
Risposta di Wendy, il giorno 25 ago 2020
Thank you for taking the time to write a review, so sorry about the bbq.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Soggiorno di 2 notti ad agosto 2020
Risposta di Wendy, il giorno 25 ago 2020
Thank you so much for writing a review, glad you loved our resort

4/10 Scarso

Sarah, Brisbane

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
It was a nice place with good facilities but there isnt really ocean views and everything was broken. I booked this hotel as it had a sauna but it was broken and not working, the in room aircon/heater was broken, the in room tv was broken. I had to pay $5 for pool towels and one had mould on it. We addressed some issues with staff but were just told sorry nothing we can do.
Soggiorno di 2 notti a luglio 2020
Risposta di The Mirage , il giorno 4 ago 2020
Hi Sarah Thanks for your feedback and alerting us to the maintenance issues that we did indeed action. With regards to the issues that you noted, we fixed the TV when you told us about this, we tried our best to fix the air conditioner and we got an electrician out straight away to have a look at the sauna and were told we need to order in a part to resolve this. We are sorry that these things needed fixing but appreciate that you took the time to tell us about them. We do hope you enjoyed the rest of your stay. Kind Regards The Mirage Resort

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was perfect. It was exceptionally clean which we needed during covid19. The staff were helpful and friendly. Our apartment was spacious, and had everything we needed. The pools were amazing. Nice and warm and beautifully landscaped. The bbq area was clean and well kept. We loved this place.
Soggiorno di 9 notti a marzo 2020
Risposta di Mirage Management , il giorno 22 mar 2020
Thank you for such an amazing review! We hope to see you back again soon!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location very friendly and helpful staff. Great hotel
Soggiorno di 3 notti a febbraio 2020
Risposta di Mirage management, il giorno 24 feb 2020
Such a great review! Thank you!

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia
Unfortunately, our room had a bad smell to it. Every time we walked into the unit, a strong odour would present itself. Also the hiring of pool towels seemed excessive.
Soggiorno di 2 notti a gennaio 2020
Risposta di Brooke, il giorno 28 gen 2020
Hi there We are sorry to hear your stay wasn't as good as you were hoping it to be, If this was to happen again please let us know while you are staying here so we can fix this for you so you can enjoy your stay at our beautiful resort.

6/10 Soddisfacente

Marie, Gold Coast

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
The outside amenities was excellent, however the room was very smelly had to buy airfresheners to make it liveable. The whole apartment had little bugs and spiders. The staff was very freindly and nice.
Soggiorno di 3 notti a gennaio 2020
Risposta di Brooke, il giorno 28 gen 2020
Hi Marie We are happy to hear you enjoyed the amenities and our friendly staff. We apologise for the smell in your room. Next time please let us know if there are any problems like you had in your previous stay as we would love to solve them for you to make your stay as enjoyable as it can be.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was really well located, close to everything. The facilities available to use such as the bbq areas and the pool were lovely and clean. The unit we had, had a very well stocked kitchen, everything had been thought of. The only thing that wasn’t great was the cleanliness of our unit, it was very dirty and smelt really bad so the cleaners need to show a bit more attention to detail here. The resort assured me that other units were fine and that had we booked directly rather than via Wotif h
Soggiorno di 3 notti a gennaio 2020
Risposta di Brooke, il giorno 28 gen 2020
Thank you for taking the time to review the resort, as for the cleanliness of the apartment we have been working very closely with the housekeeping to get it up to scratch and will continue to do so, next time let us know if there is any problems and we would be more then happy to help solve them for you! We are very pleased to hear you enjoyed all our amazing facilities here and hope to see you back again soon!