Castelli a Suresnes

“la mia camera era spaziosa e pulita. I problemi però sono stati parecchi Al check in non mi è stato detto che le pulizie erano opzionali così il giorno seguente alla sera al rientro il letto era sfatto, i secchielli dell'immondizia non svuotati gli unici 2 asciugamani non sostituiti (ero da sola) ma sarei stata 3 giorni. Il doccia shampoo è sempre stato vuoto. A quel punto scendo in reception. Mi fanno vedere un foglio che spiega che le pulizie devono essere richieste e mi lanciano 2 asciugamani...

“Good-Beautiful view, close to train and restaurants. Needs improvement-heaters did not warm the apartment, no hand towels or wash cloths provided, took me a while to figure out washer/dryer settings, had to purchase washing and dish detergent. Bathroom with toilet felt dark and dirty. Welcome packet with instructions for appliances and things near by/recommendations would be nice. Inability to have visitors or be charged put a damper on the trip as we were traveling with another family.”

“tutto come da aspettative !! ottimo hotel pulito e confortevole.”

“They made a renovation in the hotel but without telling the clients. We paid a lot for a room without nothing. Even Hangers for clothes, nothing. I ask the reception after checking out , instead of being sorry regarding the service she was reasoning that there was a renovation asking what I want? It was unprofessional. It is not a 2 star hotel. ”