Hotel vicino a Swan Creek Plant Preserve - Newport

“Great”

“Friendly front desk staff and excellent breakfast options. Beds and pillows were very comfortable. ”

“We were there for 3 nights and the room was never service or cleaned. I believe the facility was definitely understaffed and had to go to the front desk every evening to ask for sets of clean towels. We stayed at the Hampton last year and never had that issue. Rooms were serviced every day and clean towels were made available in the room. Not sure but heard that it went under new management and if so they need to be aware the customer service is important and clean rooms are also!!!!”

“Room had a dog smell”

“Pool was not open so kids were a bit dissapointed, but we found things to do in the area instead. Overall decent stay! We had a 2 bedroom which turned out to be 2 beds in one area and 1 in another room… but it worked out for our family of 7…”

“Place is not good .. bedbugs . Very geto”

“Nice place”

“Clearly most people staying there live there. People in blasting musics, walking the halls at night”

“This was our first experience at such an intimate B&B. I can’t imagine a better experience than what Dora provided for us. We were greeted with bowls of amazing chicken soup and crusty bread.. so thoughtful as she knew just we needed after a long chilly drive. We had a great evening enjoying the beautiful B&B. Breakfast the next morning was truly standing ovation worthy. We sat overlooking a beautiful snowy scene with some many different varieties of birds flying by to say Hi! Make sure you...

“They demanded a $100 deposit, or they would not let me check in, which was not mentioned beforehand.”

“No breakfast staff didnt show up ”

“You had to buy your breakfast, didnt like the parking. Was very disappointed with the hotel. I was expecting something like I stayed in Paducah, Ky. I was very disgruntled. Look like a motel and for the price I expected better.”

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“It was so small and awful my sister and I didn’t there it was unacceptable, and I want a full refund. You shouldn’t put hotels that are under construction as ready for people to occupy. Please refund my money. Thank you!”