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Recensioni per Best Western Plus Hotel Stellar

4 out of 5
Best Western Plus Hotel Stellar
4 Wentworth Avenue, Surry Hills, NSW

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 469 su 1001 recensioni" "
Valutazione di 8 - Buono. 420 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 77 su 1001 recensioni" "
Valutazione di 4 - Scarso. 23 su 1001 recensioni" "
Valutazione di 2 - Terribile. 12 su 1001 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zona ottima per visitare la città anche a piedi. Albergo pulito confortevole e bar hotel eccellente. Personale cordialissimo e disponibile in particolare Fabiana.
Soggiorno di 1 notte a febbraio 2019
Risposta di Daniel Rosso, il giorno 19 feb 2019
Dear Anonymous, Thank you for your kind feedback. We are happy to read that you liked our location, cleanliness and bar. All staff members are grateful for your kind words, especially Fabiana. We hope to see you again soon. Sincerely, Daniel Rosso General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personale molto gentile e di aiuto Comodissimo l'angolo cottura in camera. Abbiamo preparato colazioni ed una cena in massima comodità (forniscono anche pentolame ed il resto)
Soggiorno di 2 notti a dicembre 2017
Risposta di Toby, il giorno 2 gen 2018
Dear Anonymous, thank you so much for your 4 star review. I'm glad you enjoyed the kitchenette facilities in your apartment and found our staff to be helpful. Please think of us the next time you visit Sydney. Kind regards, Toby Burgess, Assistant Manager

10/10 Eccellente

Lorenzo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2017
Risposta di Toby, il giorno 19 set 2017
Dear Lorenzo, I'm glad you enjoyed your stay with us. Kind regards, Toby Burgess, Assistant Manager.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Risposta di General Manager, il giorno 1 nov 2016
Dear Anonymous, Thank you for your review. I hope you will consider us again sometime in the future. Kind regards, Toby Burgess, Assistant Manager.

6/10 Soddisfacente

GIGLIOLA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ottima posizione nel centro di Sydney senza spendere una follia.
Risposta di General Manager, il giorno 16 set 2016
Dear Anonymous, I'm so glad you enjoyed your stay with us. Thank you for your review and I hope you will consider staying with us the next time you are in Sydney. Kind regards, Toby Burgess, Assistant Manager.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Sean

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A nice place to stay. Plenty of amenities around.
Soggiorno di 1 notte ad aprile 2024
Risposta di j, il giorno 14 apr 2024
Dear Sean, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

6/10 Soddisfacente

Hubert

Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

robert

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Good value. 2 min walk to subway.
Soggiorno di 3 notti a febbraio 2024
Risposta di Jessie, il giorno 27 mar 2024
Dear Robert, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Malgorzata

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Jessie, il giorno 27 mar 2024
Dear Malgorzata, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Christopher Shawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024
Risposta di Jessie, il giorno 27 mar 2024
Dear Christopher, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Elizabeth

Soggiorno di 2 notti a gennaio 2024
Risposta di Jessie, il giorno 27 mar 2024
Dear Elizabeth, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

YOUNKYU

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Hyunjung

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2023

6/10 Soddisfacente

Sean

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Jenny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was very happy with the hotel. Staff were friendly. The rooms were clean and very nice. The hotel was convenient to everything, close to train station, buses, eateries and only a short walk into the city. Would definitely stay again.
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Gayle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were very attentive and couldn’t do enough for us. The room was lovely and the food in the cafe for breakfast was delicious, especially the fresh orange juice. The only improvement I would suggest is having a ramp at the entrance for people who have trouble with stairs. I would thoroughly recommend this hotel to anyone staying in Sydney.
Soggiorno di 5 notti a novembre 2023

10/10 Eccellente

Tomomi

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
◆部屋 アパートメントタイプの部屋に泊まりましたが、部屋は広く、想像以上に綺麗で快適に過ごせました。食器も沢山あり、スーパーで食材を買って調理して食べる際に十分な量がありました。 WiFiも快適。テレビとスマホを簡単にキャストすることも可能でした。 ◆接客 スタッフの方も皆さんはフレンドリーでとても親切に対応してくれました。 ◆立地 最寄りの駅はセントラル駅から1駅のミュージアム駅。駅からは5分程で、すぐ近くにはハイドパークがあり、公園周辺のセントメアリー大聖堂、オーストラリア博物館、ハイド・パーク・ブラックスへのアクセスは抜群で、 オペラハウスやパディントン、ロイヤル植物園へもバスを使っての移動が便利で、歩いても20-30分ほどで移動できるので街歩きの拠点としても良かったです。 近くにはスーパーや酒屋、徒歩圏内にチャイナタウンもあり便利でした。 帰りはホテルの前からUberで空港まで移動しましたが、50-55ドルほどでした。 ◆その他 観光の拠点として快適に過ごすことが出来ました。大満足です。 窓からの景色は普通に大通りが目の前にあるだけなので、窓からの眺望を重視する人には向かないかなと思います。
Soggiorno di 3 notti a novembre 2023

8/10 Buono

Nancy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 7 notti a novembre 2023
Risposta di Andrea, il giorno 24 nov 2023
Dear Nancy,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

8/10 Buono

Sharon

Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean accommodation and friendly staff
Soggiorno di 1 notte a novembre 2023
Risposta di Michael, il giorno 20 nov 2023
Dear Joseph,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only thing not to like is the small number of stairs to the front door. But as this is a heritage building, cannot be changed. Also, would be great if the dining area was open for a few hours in the evening. Otherwise great
Soggiorno di 12 notti a ottobre 2023
Risposta di Michael, il giorno 16 nov 2023
Dear Linda,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

8/10 Buono

Daryl, Mississauga

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check in was an issue as the on duty employee waited to let us to the room untill EXACTLY 2pm, not 1:50 but 2pm. Otherwise the rest of the staff was fantastic
Soggiorno di 4 notti a novembre 2023
Risposta di Michael, il giorno 13 nov 2023
Hi Daryl,Thank you for your review.Please accept our apologies for not being able to check you in before the guarantee check in time of 2pm. We hope to be able to accommodate you again soon.Kind Regards,Management and StaffBest Western Plus Hotel Stellar

10/10 Eccellente

keith

Soggiorno di 6 notti a ottobre 2023

10/10 Eccellente

Mark, Maryville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, quite, good size room with sink, food preparation area, usable fridge, and microwave. Close to everything bars, restaurants, public transportation. Good travellers' hotel.
Soggiorno di 1 notte a ottobre 2023
Risposta di Michael, il giorno 13 nov 2023
Dear MARK,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Jeff

Viaggio di coppia
Property close to Hyde park and Museum station which made for easy access from the airport and to many attractions.
Soggiorno di 2 notti a ottobre 2023
Risposta di Michael, il giorno 13 nov 2023
Dear Jeff,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

YOUNJIN

Soggiorno di 3 notti a ottobre 2023
Risposta di Michael, il giorno 13 nov 2023
Dear YOUNJIN,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Tyson

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always a great stay
Soggiorno di 2 notti a ottobre 2023
Risposta di Michael, il giorno 13 nov 2023
Dear Tyson,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Melvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent location; spacious rooms, restaurant good. Close to bus stop, walking distance to China town, Art Gallery of NSW and other sites to see. Hotel staff very helpful and provided electric adapters, umbrella, maps, and directions.
Soggiorno di 5 notti a ottobre 2023
Risposta di Michael, il giorno 13 nov 2023
Dear Melvin,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

6/10 Soddisfacente

Sneha

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
No hair dryer or complementary water
Soggiorno di 4 notti a ottobre 2023
Risposta di Michael, il giorno 17 ott 2023
Dear Sneha,Thank you for previding a feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and not able to assist you on finding the Hair Dryer located in the room during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

10/10 Eccellente

Brendan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Michael, il giorno 24 ott 2023
Dear Brendan,Thank you for staying with us at Best Western Plus Hotel Stellar and for providing this outstanding review. We are glad that you have enjoyed your stay again with us. We hope to welcome you again in future and we like to thank you again for supporting our business..Please take care and stay safe. Kind Regards, MichaelBest Western Plus Hotel Stellar

10/10 Eccellente

Mr

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing Stay for 3 nights..cooperative staff Queries attended immediately..like to stay again.
Soggiorno di 3 notti a ottobre 2023
Risposta di J, il giorno 14 ott 2023
Dear Valued Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

6/10 Soddisfacente

Jennifer

Mi è piaciuto: Pulizia e personale e servizio
We enjoyed the larger space with kitchenette. The accommodations are well kept and clean. The building is older so noise does travel.
Soggiorno di 6 notti a settembre 2023
Risposta di J, il giorno 1 ott 2023
Hi Jennifer, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a settembre 2023
Risposta di j, il giorno 1 ott 2023
Hi Value Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

Helen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and value
Soggiorno di 3 notti a settembre 2023
Risposta di Michael, il giorno 22 set 2023
Dear Helen,Thank you for choosing Best Western Plus Hotel Stellar and also for the great review.We are glad that you had enjoyed your stay with us and we hope to accommodate you again in the future.Thank you for supporting our business, please take care and stay safe.Kind Regards,Management & StaffBest Western Plus Hotel Stellar

10/10 Eccellente

Sharon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient Location, Very Spacious
Convenient location to lots of restaurants. Very spacious room & huge bathroom. Bed was quite hard, needs a pillow top to soften it. Very clean & tidy. Staff were very friendly & helpful.
Soggiorno di 1 notte a settembre 2023
Risposta di Andrea, il giorno 18 set 2023
Dear Sharon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff

10/10 Eccellente

Robert

Soggiorno di 1 notte a settembre 2023
Risposta di Andrea, il giorno 18 set 2023
Dear Robert,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff

10/10 Eccellente

JI YUNG

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
넘 좋음
깔끔하고 좋아요! 퀸베드 두개짜리 패밀리룸 숙박했는데 드라이어 있고 샴푸 린스 바디워시 바디로션 비누 작은 사이즈로 비치되어있어요~ 청소 매일 해주고 수건도 갈아주고 리셉션도 친절하고 체크인 전에 짐 맡길 수 있고요 윗층 소음도 바로 전달하겠다고 대응해줬습니다~ 위치는 센트럴역에서 걸어서 10-12분 뮤지엄 역에서 3-4분 하이드파크는 2분 거리에요 시끄러운 구역 아니라서 조용해요 8월 말에 가서 낮엔 조금 덥고 밤엔 추웠어서 에어컨이 잘 나오는지는 잘 모르겠지만 별로 춥지도 덥지도 않았어여 온수 잘나오고 수압도 좋고 침대도 넘 편했음 좋아요! 콘센트 위치가 침대 옆도 아니고 좀 애매하긴했지만 괜찮았습니다~~~
Soggiorno di 4 notti ad agosto 2023
Risposta di Jessie, il giorno 4 set 2023
Dear Ji Yung, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

Xiaomei, Bothell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great location and easy to get around.
Soggiorno di 3 notti ad agosto 2023
Risposta di Jessie, il giorno 25 ago 2023
Dear Xiaomei, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

Hironori

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Generally good service and location, but room cleaning was bad as trush still left in bag when I arrived.
Soggiorno di 6 notti ad agosto 2023
Risposta di J, il giorno 30 ago 2023
Dear Hironori, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. Kind regards, Management & staffBest Western Plus Hotel Stellar

8/10 Buono

Billy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was conveniently close to where we wanted to be.
Soggiorno di 2 notti ad agosto 2023
Risposta di Jessie, il giorno 25 ago 2023
Dear Billy, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

HAU CHI

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Jessie, il giorno 25 ago 2023
Dear Hau Chi, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

Taryn

Mi è piaciuto: Comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Jessie, il giorno 25 ago 2023
Dear Taryn, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 Buono

Alexander N.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The bathroom could have been "newer" and the lights are kind off aggressive. Why is that? Not one cozy light. More like at a theater bco surgery 😆
Soggiorno di 1 notte ad agosto 2023
Risposta di J, il giorno 30 ago 2023
Dear Alexander, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience.Kind regards, Management & staff Best Western Plus Hotel Stellar

8/10 Buono

ROSS

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were wonderful explain to me all about hotel upon check in Iwould stay there for sure in the future.
Soggiorno di 1 notte ad agosto 2023
Risposta di J, il giorno 5 ago 2023
Dear Ross, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 Eccellente

Joshua

Soggiorno di 3 notti ad agosto 2023
Risposta di Jessie, il giorno 25 ago 2023
Dear Joshua, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

4/10 Scarso

TONYA, San Marcos

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The location of the property was amazing. Easy to get to all of the major attractions. Lots of restaurants nearby. The hotel is old and run down. Needs updating. Rooms are dark and gloomy. Would not recommend unless you booking the 2 or 3 bedroom suite.
Soggiorno di 1 notte a luglio 2023
Risposta di Michael, il giorno 3 ago 2023
Dear Tonya,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

8/10 Buono

Damien

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property for a Sydney escape, our room was pretty quiet dispite central location.
Risposta di Michael, il giorno 22 lug 2023
Dear Damien,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
10 Days Here
Old hotel. Dark and tired. Okay for a couple of days but would not recommend for a long stay. Not set up to service long stays.
Soggiorno di 17 notti a giugno 2023
Risposta di Michael, il giorno 22 lug 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

8/10 Buono

Le Thi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is hospitable and easy for us to visit other places within 10 minutes walk
Soggiorno di 3 notti a luglio 2023
Risposta di Jessie, il giorno 14 lug 2023
Dear Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards, Management & Staff Best Hotel Plus Hotel Stellar