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Recensioni per Metro Hotel Marlow Sydney Central

4 out of 5
Metro Hotel Marlow Sydney Central
431-439 Pitt Street, Haymarket, NSW

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 311 su 1005 recensioni" "
Valutazione di 8 - Buono. 384 su 1005 recensioni" "
Valutazione di 6 - Soddisfacente. 196 su 1005 recensioni" "
Valutazione di 4 - Scarso. 71 su 1005 recensioni" "
Valutazione di 2 - Terribile. 43 su 1005 recensioni" "

7,8/10

Pulizia

8,4/10

Personale e servizio

7,4/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Emilio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fine anno 2019 a Sydney
Hotel centrale, a due passi da China Town. Personale della reception molto professionale. Abbiamo avuto problemi di pulizia della stanza al check-in e ci hanno fatto l'upgrade con le scuse. Anche in ristorante dopo qualche incomprensione siamo stati seguiti ed esauditi nei nostri desideri. Personale disponibile e gentile.
Soggiorno di 3 notti a gennaio 2020
Risposta di CT, il giorno 19 gen 2020
Dear Emilio, Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

8/10 Buono

Morris

Viaggio con famiglia e bambini piccoli
Rather noisy
Soggiorno di 6 notti ad aprile 2024
Risposta di ct, il giorno 2 mag 2024
Dear Morris,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was ok. But there were families in the same hallway with children that ran up and down the hall all night opening and closing doors.
Soggiorno di 3 notti a marzo 2024
Risposta di ct, il giorno 2 mag 2024
Dear David,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. Regarding your noise concerns, we apologise for the inconvenience this has caused you. For future reference, our front desk is available for 24 hours. Our staff regularly patrols the common areas and we encourage our guests to report any noise issues with our staff to take action.We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Rob

Viaggio di coppia
Mi è piaciuto: Servizi
Good staff, not unique but getting that way.
Soggiorno di 2 notti ad aprile 2024
Risposta di ct, il giorno 2 mag 2024
Dear Rob,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay.We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Jackie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di ct, il giorno 22 apr 2024
Dear Jackie, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Carl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is China Town so there is Oriental food. However if you go one block up there is an excellent hamburger place and the other hotel close by has done good sandwiches
Soggiorno di 5 notti ad aprile 2024
Risposta di Zee, il giorno 19 apr 2024
Dear CarlThank you for your stay at our hotel. We are delighted you enjoyed the great hotel location and food options. Our great location gives access to all the attractions in the city and makes us a great choice for business and leisure travellers. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Hotel Marlow

10/10 Eccellente

suyapa

This property has an excellent location to downtown , to go to the malls, to the harbors, aquariums, maritine museum, Saint Andrew church, restaurantes, to go to Paddy's market, Central trainn station , just two walkable blocks from the hotel and just 4 station to get to the International airport as well to the domestic airport station. AU $18 the ride & if you want to go by bus about AU$3 to go to the airport. Light train just next door. I strongly recomend it. It is located in Chinatown.
Soggiorno di 6 notti ad aprile 2024
Risposta di Zee, il giorno 19 apr 2024
Dear Suyapa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Mandrew

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy to get around. Lots of good restaurants
Soggiorno di 4 notti ad aprile 2024
Risposta di Zee, il giorno 19 apr 2024
Dear Mandrew,Thank you for your recent stay in our hotel and the review left regarding your stay. We are happy you have enjoyed your stay and took full advantage of our great location. We are committed to offering competitive value for money accommodation with a friendly service to all our guests. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Lexie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved its location
Soggiorno di 4 notti ad aprile 2024
Risposta di ct, il giorno 10 apr 2024
Dear Lexie,We are delighted that you have had a good overall experience and enjoyed our hotel location.Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Yuji

Soggiorno di 2 notti a marzo 2024
Risposta di ct, il giorno 10 apr 2024
Dear Yuji,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was safe, central and tidy
Soggiorno di 3 notti ad aprile 2024
Risposta di ct, il giorno 10 apr 2024
Dear Rebecca,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location and service.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Belinda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked one night as I took my two daughters to Sydney to see a show. Appreciated that we could all stay in the one room but in separate beds. Easy 10 minute walk to ICC where the show was held. Plenty of dinning options around us, Starbucks and Paddy's Markets.
Soggiorno di 1 notte a marzo 2024
Risposta di ct, il giorno 10 apr 2024
Dear Belinda,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you and your daughters have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Theresa

Great location. Clean bedding .
Soggiorno di 2 notti ad aprile 2024
Risposta di ct, il giorno 10 apr 2024
Dear Theresa,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Lin

Mi è piaciuto: Pulizia e personale e servizio
This is one of the very few hotels that offers 3 separate twin beds in a central location. Although there's no wifi connection in our unit, hotel staff was able to rectify the issue by giving us a portable wifi.
Soggiorno di 2 notti a marzo 2024
Risposta di ct, il giorno 10 apr 2024
Dear Lin,Thank you for the feedback regarding your experience in our hotel. We are glad that you have enjoyed our facilities and service provided. Thank you for the feedback regarding your experience in our hotel. We are glad that you have enjoyed our facilities and service provided. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Ion

Mi è piaciuto: Condizioni e dotazioni della struttura
とても綺麗！
Soggiorno di 4 notti a marzo 2024
Risposta di Zee, il giorno 2 apr 2024
Dear Ion,What a lovely review we are delighted that we met all your expectations during your stay and wish to welcome you again in the near future.

8/10 Buono

Lynne

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Convenient for easy access to key areas in Sydney I wanted to visit. The rooftop ok although small was a nice bonus. I would not recommend the breakfast option due to price and quality .
Soggiorno di 2 notti a marzo 2024
Risposta di ct, il giorno 29 mar 2024
Lynne,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Zulfiya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay at Metro Hotel Marlow was great. The location is very convenient - close to transport, walkable distance to main attractions. The hotel itself is a bit dated but very comfortable, rooms are quite spacious. Bed ok but not overly comfortable, shower pressure is pretty good:) It is definitely a good value hotel
Soggiorno di 4 notti a marzo 2024
Risposta di ct, il giorno 23 mar 2024
Dear Zulfiya,Thank you very much for your time in leaving a review for your stay. We are delighted that you have enjoyed your stay overall and the location of the hotel. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Kathleen, Hyrum

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The internet is unreliable in the rooms and only usable in the lobby. The lobby has just two couches so seating is scarce. It is an older hotel but does have what you need, a pillow and bed and a bathroom.
Soggiorno di 2 notti a marzo 2024
Risposta di ct, il giorno 20 mar 2024
Dear Kathleen,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

2/10 Terribile

Kevin

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
AC does not work at 85 degree
Soggiorno di 2 notti a marzo 2024
Risposta di Zee, il giorno 19 mar 2024
Dear Kevin,It is unfortunate that on this occasion you experienced A/C issues in your room. This is not the standard we pride ourselves on and apologise for the inconvenience this has caused you.We will be looking into this matter with our maintenance team to ensure problems like this do not arise in the future,Kind regards,Metro Marlow Team

8/10 Buono

JONG IN

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di ct, il giorno 12 mar 2024
Dear Jong In,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are glad that you have enjoyed your stay with us.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Liz

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to the train station, paddy’s market and mall and Cole’s supermarket.
Soggiorno di 2 notti a febbraio 2024
Risposta di ct, il giorno 11 mar 2024
Dear Liz,We are delighted that you have had a good overall experience and enjoyed our hotel location. Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

RYUNOSUKE

Soggiorno di 4 notti a marzo 2024
Risposta di ct, il giorno 29 mar 2024
Dear Ryunosuke, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Jeffrey, Ocean Grove

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I've stayed here before so I always know what am I paying for. Decent room, nice bed to sleep in and great location. All staff are lovely from reception to house keeping. Some improvements is the cleanliness of the room and vacuum under the bed. I dropped my watch and it fell under the bed. There I saw a lot of dust and debris.
Soggiorno di 3 notti a marzo 2024
Risposta di ct, il giorno 11 mar 2024
Dear Jeffrey,Thank you very much for your continued support. We are delighted that you have had a good overall experience and enjoyed our hotel location.I have passed your comments to the relevant department heads to identify what went wrong and avoid similar issues in the future.We wish you all the best with your future travels and we will be looking forward to your next visit.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

??

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
交通の便が最高でした。
Soggiorno di 3 notti a marzo 2024
Risposta di ct, il giorno 11 mar 2024
Dear Guest,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 Scarso

Dustin

Viaggio di gruppo
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
When we checked in, one of the beds was broken so we got moved to another room. The new room was slightly bigger. Air conditioner barely worked, which sucked because the weather forecast was 40°C. Room cleaning wasn’t good, had to request cleaning. The washroom setup was odd, it was awkward to wash face at the sink and the toilet was too close to the wall (I’m 6’1). Location was good, walking distance to shopping and food, but that’s about it.
Soggiorno di 5 notti a febbraio 2024
Risposta di ct, il giorno 11 mar 2024
Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

8/10 Buono

Maritsa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Central location, clean and safe. However the strong smell of Asian food from the restaurants on the streets below was pretty uncomfortable throughout the night.
Soggiorno di 3 notti a marzo 2024
Risposta di ct, il giorno 11 mar 2024
Dear Maritsa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Phil, Waterford

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Really conveniant location.close to central station and lots of restaurants nearby and a good price. Room and facilities a bit cramped
Soggiorno di 1 notte a marzo 2024
Risposta di ct, il giorno 11 mar 2024
Dear Phil,Thank you for your recent stay in our hotel and for the review left regarding your stay. We are happy that you have enjoyed your stay overall and took advantage of our great location. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Haresh, Mawson Lakes

Soggiorno di 2 notti a marzo 2024
Risposta di ct, il giorno 28 mar 2024
Dear Haresh,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Colin

Soggiorno di 1 notte a marzo 2024
Risposta di ct, il giorno 11 mar 2024
Dear Colin,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

sharon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was lovely and clean. We had great views towards central station. Bed was really comfortable. Perfect location to get around Sydney.
Soggiorno di 1 notte a marzo 2024
Risposta di ct, il giorno 5 mar 2024
Dear Sharon,Thank you for your stay at our hotel. We are glad that you have enjoyed the great hotel location.We are glad that you enjoyed your latest visit. We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Peter

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was good with easy access to circular quay staff were friendly and very helpful hotel was clean and well kept.
Soggiorno di 11 notti a febbraio 2024
Risposta di ct, il giorno 5 mar 2024
Dear Peter,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay. We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Michelle

Non mi è piaciuto: Condizioni e dotazioni della struttura
The location is great. Close walk to train stations and in the heart of Chinatown. Maybe we just had a stroke of bad luck, but we weren't able to use the bath in our bathroom because there wasn't a bath plug which was really annoying and the rubber bathmat had mould stains. The bath tile walls were stained as well - but with old bathrooms like this it's hard to get stains out no matter how hard you clean which is understandable. The following day the cleaners replaced our dirty towels etc .. which was great, but they forgot to leave us some facecloths which we really needed ... because we arrived back to the room at 1am we were too tired to deal with it, so we washed our faces with the hand towels instead. We usually leave positive feedback if our overall experience was good despite some minor let downs, but because this property was alot different than the photos advertised on the website and we were "surprised", we wanted to let other people know just in case they are surprised too. We were really happy to have booked a room with 3 single beds as that isn't easy to find in some hotels. So that was a bonus.
Soggiorno di 2 notti a febbraio 2024
Risposta di ct, il giorno 5 mar 2024
Dear Michelle,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are grateful that you have provided us with your feedback as it will help us rectify the issues with your stay and avoid similar incidents with guests in the future.We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

8/10 Buono

Antonius, Eli Waters

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was great
Soggiorno di 1 notte a febbraio 2024
Risposta di Tan, il giorno 21 feb 2024
Dear Antonius, thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are so pleased that you enjoyed your stay with us and hope to see you again soon.

10/10 Eccellente

TOMMY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Reasonable rate
Risposta di ct, il giorno 20 feb 2024
Dear Tommy,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel.We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 Scarso

Molly

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di ct, il giorno 20 feb 2024
Dear Molly,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Naomi

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to Central Train Station and China Town. Felt safe. Close walking distance to Darling Harbour. Great variety of restaurants near by. Beautiful rooftop pool. The doors on the wardrobe in my room were broken, but was immediately fixed. Staff were friendly and helpful.
Soggiorno di 4 notti a febbraio 2024
Risposta di ct, il giorno 15 feb 2024
Dear Naomi,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location and service.We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

TOSHIKAZU

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di ct, il giorno 13 feb 2024
Dear Toshikazu,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

Quintyn

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly, helpful staff; clean, amd convenient vemue.
Soggiorno di 1 notte a gennaio 2024
Risposta di AT, il giorno 7 feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Scarso

Amie

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked our room due to it stating there was a king sized bed. Room did not have long sized bed. Spoke to staff regarding this and they said that style room doesn't have king bed. Showed them our booking which clearly stated king bed and had pictures of king bed! Tv near lift also advertised our room with king bed along with pictures. Staff continued to say no king bed. Offered to make up sofa couch which was extremely uncomfortable but husband slept in it. Myself and two toddlers slept in queen bed. Could feel springs in mattress and mattress dipped in the middle. Also extremely uncomfortable. Room hot even with aircon on constantly. No internet service in room, advertised wifi throughout hotel. Fridge warm on arrival. Would not stay again or recommend to anyone.
Soggiorno di 2 notti a gennaio 2024
Risposta di AT, il giorno 7 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Metro hotel the place to stay 👍👍😁
Made to feel very welcome from checkin to checkout staff at metro look after guest as if you were royalty awesome service and staff at breakfast buffet big breakfast selection value for money WE WILL BE BACK FOR SURE 👍👍👍😁😁😁
Metro hotel breakfast buffet 1
2
3
Soggiorno di 1 notte a gennaio 2024
Risposta di ct, il giorno 1 feb 2024
Dear William,Thank you for your stay at our hotel. We are delighted that you have had a good overall experience and enjoyed our breakfast service.We strive to offer great value for money accommodation with friendly service and feedback always helps us improve. We will be looking forward to having you stay with us again during your next visit.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Eishiro

Soggiorno di 1 notte a gennaio 2024
Risposta di ct, il giorno 30 gen 2024
Dear Eishiro,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Soddisfacente

Ray

Mi è piaciuto: Personale e servizio
No
Soggiorno di 1 notte a gennaio 2024
Risposta di Zee, il giorno 29 gen 2024
Dear Ray,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Janez

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Zee, il giorno 29 gen 2024
Dear Janez,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are so pleased that you enjoyed your stay with us and hope to see you again soon.

2/10 Terribile

ceyhan

Soggiorno di 2 notti a gennaio 2024
Risposta di Zee, il giorno 23 gen 2024
Dear Ceyhan,We are extremely disappointed that you did not enjoy your stay with us. Upon checking your reservation I couldn't see any complaints or issues addressed during your stay. If you wish to discuss further, please get in touch with the hotel directly so we can address any issues you experienced while staying with us. Apologies again and all the best for your future travels.

6/10 Soddisfacente

David

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Convenient but run down
The hotel is convenient for Haymarket, but it’s basic and lacks some TLC. Rooms are dusty, bathrooms have a bot of mould in them, beds are worn and sink, the sheets provided had old blood stains on them. The body wash provided to us had one tube half used.
Soggiorno di 1 notte a gennaio 2024
Risposta di ct, il giorno 23 gen 2024
Dear David, Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer a good value for money accommodation with a friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and we will be looking forward to your return.

4/10 Scarso

dan

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di ct, il giorno 23 gen 2024
Dear Dan,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di ct, il giorno 23 gen 2024
Dear Mark, Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We always try to offer a good value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Buono

pradeep

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di ct, il giorno 20 gen 2024
Dear Pradeep,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Eccellente

Jan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to Central Train Station, light rail (like Melbourne trams), restaraunts, shopping, theatres, Hyde Park,
Soggiorno di 2 notti a gennaio 2024
Risposta di Zee, il giorno 16 gen 2024
Dear Jan,Thank you for your review we are pleased you enjoyed the location of the hotel and all the close by attractions.Regards,

8/10 Buono

Peter, San Remo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di ct, il giorno 14 gen 2024
Dear Peter,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow