Hotel LGBTQIA+ a Syracuse

“Great stay, great room. Clean and comfortable”

“Good location, clean”

“From the pool area to the actual room, it was clear there were very bad housekeeping and also safety issues. I reported the pool bathroom needed immediate cleaning (there was blood in three places on the floor, toilet paper holders were empty, and paper towels too) - more than 12 hours later it was still the same. There was some piece of electrical equipment plugged into an outlet in the pool area - perfect for anyone to stumble over and get electrocuted. The sofa bed in the room was dark and...

“Front desk evening staff were amazing!👍 Cleaning staff didn't clean room between nights.👎”

“There was a virtual check in machine that was a terrible experience. I couldn’t hear what the screen was saying, the volume was too low and the person (?) on the screen could not make the volume louder. The lobby door was locked so I couldn’t access an actual live person. When a human came to assist the experience improved exponentially! The person was kind, friendly and helpful.”

“Staff friendly”

“The building is old, dated, and smells. The bed had definitely seen better days and the sheets had stains on them. The staff were plesent enough. You get what you pay for, this place was cheap and quiet.”

“Spacious room, nice staff, convenient location. Standard breakfast fare with omelet to order. Some of the chairs in restaurant need updating, but overall very good”